Alpine Ford

I called to make an appointment to have 2 recalls resolved and also wanted to have a transmission fluid exchange. The young lady's attitude and tone were inappropriate, in my opinion. I asked for bal resolved and also wanted to have a transmission fluid exchange. The young lady's attitude and tone were inappropriate, in my opinion. I asked for ball park price on the fluid exchange and she said, 'I don't know!', and transferred the call to someone else. More

Maddie and Jordan were fantastic they answered all of our questions and were very friendly and courteous, they listen to our requests and provided a great experience, I would very much enjoy returning for fu questions and were very friendly and courteous, they listen to our requests and provided a great experience, I would very much enjoy returning for future endeavors, thank you, Robert and Melinda. More

They were really nice people and took care of my recall fast and smooth and no added cost . fast and smooth and no added cost . More

Excellent service. Efficient throughout the entire process. Updates provided were timely. This is the first time we’ve used Alpine Ford, we will continue using them Efficient throughout the entire process. Updates provided were timely. This is the first time we’ve used Alpine Ford, we will continue using them for the service of this vehicle. More

Keep bringing in my car they never fix it and it's under warranty. Ford is complete trash warranty. Ford is complete trash More

Sales rep was 100% professional attempted to make it right but the mech messed up the first time corrected his deficiency then told me what parts were bad, i replaced them, then they realigned my tire a right but the mech messed up the first time corrected his deficiency then told me what parts were bad, i replaced them, then they realigned my tire and it didnt fix the problem nor did the parts that the mech said were wrong fix the problem. I took the old parts for the suspension and had them inspected to see if the were good and thier was nothing wrong with them. Now my entire truck shakes excessively worse than it did before I went in for an alignment. Not Resolved. But the supervisor and sales rep were 100% respectful and professional More

Horrible experience they broke our cap to the antifreeze and didn’t tell us. When we left the car over heated 5 miles down the road. and didn’t tell us. When we left the car over heated 5 miles down the road. More

Dylan was extremely helpful during an unfortunate event where we were stranded 2 hours from home. He got us a rental car asap, communicated the process and was always available to answer questions. Very th where we were stranded 2 hours from home. He got us a rental car asap, communicated the process and was always available to answer questions. Very thankful he was our service advisor. More

When I picked up the car, a check engine light was on. Had to wait an additional 45 min. before getting the car back. Otherwise everything else about the process was fine. Had to wait an additional 45 min. before getting the car back. Otherwise everything else about the process was fine. More

My experience was positive, professional, and more than adequate. The service staff at Alpine Ford were all pleasant and professional. adequate. The service staff at Alpine Ford were all pleasant and professional. More