The sales lady, Mary Duncan, and finance gentleman, David Gambrel, made this experience the best I have ever had purchasing a vehicle. The two were friendly, helpful and answered all questions I had. I had been through a bad experience at another car dealership and was nervous about coming to another but Ms. Duncan was so friendly, making the entire experience calm and rewarding. Both were exceptional with assisting my father who is disabled from a stroke and the reason for the purchase. They treated myself and my parents with the upmost respect. I will defiantly refer others to this dealership and ask for these two individuals!! I love my New 2021 Ford Explorer....Thank you to the best experience.