The purchase of my new to me/used vehicle was a great experience do to the fact I had persistence in my sales lady (Mary) to get me what I needed. And further more I was treated exceptionally well because of the professionalism & experience of the staff.. Felt like Family.. Thank you Again.
The internet sales manager "Jonathan" is a complete joke. I made an appointment per his request over the phone to come in and look at a vehicle I was interested in purchasing. Upon arrival after a 2.5 hr drive we were informed by another salesman that the vehicle was sold that morning. At that time I explain that we had an appointment, the salesman's response was "that vehicle should not have been sold if you had an appointment". When I asked to speak to Jonathan it was a rat race to find him which never happened. Very unperfessonal to not even have the nerve to speak to me after a 2.5 hr drive with an appointment. After leaving I decided to call Jonathan 3 times that day tryin to touch base and explain my frustration but it's been 4 days and still havnt spoke with anyone from Alton Blakley Ford. So, that being said buyer beware. I wouldn't let this internet sales clown sale lemonade for me.
We just bought a Ford escape from them today.Mary Duncan was our sales representative. She did a great job selling us the vehicle and was professional in every aspect. She took her time with us and made sure we were comfortable in every way. It was an overall enjoyable experience. Thanks for being so honest and upfront with us on everything. Mary you did an awesome job. May God bless you.
"Another great buying experience at Alton Blakely Ford."
I talked with Mary Duncan early in the morning about trading in a vehicle. She asked what I was looking to buy. I was not sure. When my wife and I arrived at the dealership later that evening she had 3 vehicles for us to test drive. We found the one that we think will be the best fit for us. Mary was very patient. No pressure to buy. Mary and Barry made the whole process simple and easy. It is so nice to work with folks that care about their customers!
"Brian Roe put me in a fabulous truck very professional "
- Very happy customer
Brian Roe put me in a fantastic truck i called him and he had several trucks waiting for me to test drive all trucks were exactly what i was looking for the hardest task was choosing the one i wanted to take home very professionally knowledgeable even though it's not a ford Brian done his home work he seemed to be in my head as far as what i was expecting from my tru xx search i felt very comfortable with my experience will be back from now on
Our sales representative, Mary Duncan, was a pleasure to work with. She was extremely knowledgeable and dedicated to get my husband and I the best deal possible. Was very thorough when going over all the options our new truck had to offer. Barry Bray, the finance manager, was also a pleasure and very helpful. We would definitely recommend Alton Blakley Ford and not hesitate to purchase other vehicles from there in the future.
We had in mind what we were looking for when we went to Alton Blakle for the first time. We were met at the door by Mary Duncan who truly listened to our needs. She was extremely knowledgeable about Ford trucks and their towing capability. During our negotiating she did work to her best ability to make this sale happen. Mary then transferred us to the finance department where we met Barry. He also was professional and personable. All questions were answered to our satisfaction. Thank you for making a major purchase a pleasant experience.
When my husband and I decided it was time for another vehicle, I messaged Dustin at Alton Blakely and told him what we was looking for. By the end of the same day we drove off the lot with 2 vehicles !!! The staff was very friendly throughout the whole process!!
Brian Roe did such a wonderful job and worked very hard getting us a GMC Acadia that we wanted! We Love it! Brian is such a wonderful person and so kind and considerate! Always asking us if we needed anything and making sure we were okay. We were blessed to have Brian as our salesman! I would recommmend Brian highly at Alton Blakely Ford if you are looking for a good salesman!
Donald & Barbara Barrett