Altoona Honda - Service Center

My son just took his 2018 Accord in for state inspection. They wanted to charge him $1400 for recommended fluid changes and to replace a bad tie rod. We took the car to an independent mechanic and he said no They wanted to charge him $1400 for recommended fluid changes and to replace a bad tie rod. We took the car to an independent mechanic and he said nothing was needed. My son bought this car new from Altoona Honda. I realize sales of new cars are way down but to try to make money like this is unethical. I understand the fluid change recommendations, but the tie rod was not needed. We will not be back. More

This is my second car I bought from this dealership. They are friendly and honest a good place to buy a new car. are friendly and honest a good place to buy a new car. More

From 2001 Civic to 2018 Clarity! Went for service on a older (2001) Civic and after talking to Aaron Soboleski, who was extremely knowledgeable , patient, and easy to relate to, we d Went for service on a older (2001) Civic and after talking to Aaron Soboleski, who was extremely knowledgeable , patient, and easy to relate to, we drove home in a new Clarity! Very personal attention to "setting up" options. Aaron's professionalism and efficiency made the experience enjoyable. Ask for Aaron, you will not be disappointed! More

Way above call of duty The service manager Mr. Jeremy Brown is a kind and a very able gentleman. Last Saturday I had my Honda Element towed to Altoona Honda from PA turnpike The service manager Mr. Jeremy Brown is a kind and a very able gentleman. Last Saturday I had my Honda Element towed to Altoona Honda from PA turnpike for a clutch unable to engage into gear, and I am from out of town Washington DC. Mr. Brown carefully checked bus and train schedule and found out that train already left town 1:00 pm, and there was only one trip per day. So Mr. Brown kindly asked Mr. Rodney to uber me down all the way back to DC from Altoona, a three hour trip entirely at the dealership's courtesy. I can not believe this kind of extraordinary service toward customer. When I picked up the car on T, not only Altoona Honda completed the needed work on time and within budget, Mr. Brown gave me and my ride a dinner card to Hoss's so we can have a meal there before going back home. I worked as a sales representative at one Virginia Honda Dealership, I KNOW that this dealer won't do anything near what Altoona Honda did. I would recommend with all my heart to anyone and all my friend nearby to shop/service their Honda at Altoona Honda since they truly serve their customers well. Truly excellent! . More

Very happy Bobby crouse was a great help to us very professional and kind very attentive to our questions the service center was quick to fix a small problem I Bobby crouse was a great help to us very professional and kind very attentive to our questions the service center was quick to fix a small problem I had and explained evrything More

New car purchase I went in to have an oil change on my 2015 Honda FIT and left with a new 2018 Honda FIT. I recently purchased a 2018 Honda FIT from Altoona Honda. Thi I went in to have an oil change on my 2015 Honda FIT and left with a new 2018 Honda FIT. I recently purchased a 2018 Honda FIT from Altoona Honda. This is my 4th Honda. I had an excellent purchasing experience from beginning to end - from Justin Griffith, sales manager to Ken Lingenfelter, sales consultant, to Max Glasson and Josiah Champeno, the business/financial guys, back to Ken. Josiah spent a considerable amount of time going over the paperwork end of the deal. His explanations were appreciated. This dealership is well organized and professional. This is my 4th car purchase from Ken. More

Love my car and the service! After purchasing my car a few months ago, I am still loving everything about it! Buying my car from Altoona Honda was a great decision and I recommend After purchasing my car a few months ago, I am still loving everything about it! Buying my car from Altoona Honda was a great decision and I recommend to everyone. The people were friendly and extremely informative, especially our salesman Jon Stern, and I ened up with an amazing car! More

From oil change to new car I took my 2012 Civic EX in for some routine maintenance, and ended up walking out with a 2014 CRV. Our family has been dealing with Ken Lingenfelter f I took my 2012 Civic EX in for some routine maintenance, and ended up walking out with a 2014 CRV. Our family has been dealing with Ken Lingenfelter for years, and he's been nothing but wonderful. He's knowledgeable and helpful. After everything was finalized, Ken reminded me that if I needed anything or had any questions to either call or stop in. He called me the next day to make sure all was well and that I didn't have any unanswered questions. Aaron Soboleski was awesome getting all the financing taken care of. I didn't have to worry about a thing, I knew I was in good hands. We plan on remaining Honda customers for years to come, and keeping Ken as our salesman. Thanks Ken and Aaron!! More

Traveling from out of town I was recently in Altoona for a wedding and I had a light that came on in my car. I was traveling alone with my 4 year old so I needed to have the car I was recently in Altoona for a wedding and I had a light that came on in my car. I was traveling alone with my 4 year old so I needed to have the car looked at before my 4 hour drive home. I cannot say enough great things about the service I received. They told me to come in and they would look at it this morning. When I arrived they were so welcoming. I also explained that my child had gotten sick in the car. They took the time to shampoo out the car for me and gave my daughter a candy cane. What wonderful and kind people! I am so grateful. More

wendy at service dept. wendy is exceptional at her job,any time my car needs serviced she sees that everything is taken care of right away.she is always polite and helpful. wendy is exceptional at her job,any time my car needs serviced she sees that everything is taken care of right away.she is always polite and helpful.it is a pleasure coming to Altoona Honda knowing each car I buy will be well serviced thru the years. More