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Anaheim Hyundai

Anaheim, CA

2.0
1,207 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,207 reviews

November 14, 2023

they try to charge you $20k in upgrades they supposedly did to the vehicle before you got it and that you did not request (which i refused to pay for. they said the tires were new but 2 of them blew within More

by marquishamcquay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saif and the person training him at the time as well as finance manager
Nov 14, 2023 -

Anaheim Hyundai responded

I'm sorry to read about your experience and understand how these issues could cause frustration. We aim for transparency in all our dealings, so it's concerning to see we've left you the wrong impression. I would appreciate another opportunity to step in and resolve your remaining concerns, so please don't hesitate to reach out to me directly when you have a moment. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 01, 2023

I leased a 2023 Hyundai Ionic 5 I had a great experience Shout out to Jamie and Corbin for making it happen ! I recommend them to all my friends and family. More

by armanmirai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime and Corbin
Nov 02, 2023 -

Anaheim Hyundai responded

It's fantastic to know that Jamie and Corbin made your leasing experience great at Anaheim Hyundai. We appreciate the recommendations! Enjoy your new 2023 Hyundai Ionic 5.

October 31, 2023

ZERO STARS - the very worst experience I have ever had. New engine repair was 3 months, was told I would have a new engine not a refurbished one, service manager would not even let me test drive the car w More

by OCQUEEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan, Alex, Chris Mgr., Denise D, Mgr.
Nov 07, 2023 -

Anaheim Hyundai responded

I'm truly sorry to read about your experience. It's clear we didn't meet expectations and for that, I apologize. We strive to provide excellent service and it seems like we fell short this time around. Your feedback is important as it helps us improve our services moving forward. If you're open to discussing this further, please reach out directly so we can address these issues appropriately. Thank you, Ken Smirz - General Manager - (714) 243-8396

October 30, 2023

I had write this in order to help others avoid this place. They use the bait and switch tactic, by advertising the car at one price to get you in, then add $1000's in bogus unwanted addons. Even i More

by Truck guy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember is was so bad
Nov 07, 2023 -

Anaheim Hyundai responded

I'm sorry to hear about your experience. We strive for transparency in all our transactions and it's concerning to see we've left the wrong impression. I understand you're upset and that we've lost your confidence, but your feedback will help us make improvements going forward, so thank you for taking the time to leave a review. If there's anything else you'd like to add, please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

October 23, 2023

I don't normally do reviews but if I could give this place zero stars I would. I went in to look at a particular trim of a vehicle. My salesman, Tam, was fantastic! He was very kind and knowledgable. More

by RStevens2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Tam, Garrett
Oct 26, 2023 -

Anaheim Hyundai responded

I'm truly sorry to hear your purchasing experience did not live up to your expectations of quality service. We aim for a respectful and comfortable environment for all our customers, so it's dismaying that we fell short of this during your visit. I'd like to discuss this further with you in order to understand what happened and how we can make things right. Please feel free to reach out at any time convenient for you using the number I've provided below. Thank you, Ken Smirz - General Manager (714) 243-8396

October 12, 2023

Greeted quickly and received fast and friendly assistance. Our salesperson Juan Zuniga was outstanding, professional and knowledgeable. I felt that our questions and concerns were answered thorou More

by Scott M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Zuniga
Oct 12, 2023 -

Anaheim Hyundai responded

Scott, we're delighted to know that Juan provided you with excellent service at Anaheim Hyundai. We appreciate your recommendation and look forward to working with you again in the future!

September 27, 2023

I purchased a used vehicle from Anaheim Hyundai September 18, 2023. I traded my Jeep in as part of the deal. I was told by finance manager Amir that a check would mail the next day to the lending instituti More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ben and Amir
Oct 03, 2023 -

Anaheim Hyundai responded

Ben, I'm sorry to read about your experience. It's important for us that our customers feel they can trust what we say and do, so it's concerning to see this feedback. We'd like the opportunity to look into this situation further and help resolve any issues you're experiencing with your trade-in process. Please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

September 26, 2023

Never heard back from them after I emailed them several times. Still waiting to hear from them. More

by dan
Recommend Dealer
No
Employees Worked With
n/a
September 25, 2023

There are plenty of negative reviews about Anaheim. Here is a POSITIVE one. I wanted to buy an EV for a job with lots of driving and I did lots of research. After 3 weeks of test driving the Hyundia More

by Allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett
Sep 25, 2023 -

Anaheim Hyundai responded

Allen, we're glad to know that your experience with Anaheim Hyundai was a positive one! It's great to see how our team members, like Garrett and Omar, were able to assist you throughout the process. We hope you enjoy driving your new Hyundai IONIQ 5! Happy travels!

September 02, 2023

Deter Barnes was a very accommodating salesman who, by telephone, helped work out the deal we requested for our 2023 Hyundai hybrid Sonata. Thus, he provided us with an out-the-door price, saving us the t More

by johnandnadine
Recommend Dealer
Yes
Employees Worked With
Deter
Sep 05, 2023 -

Anaheim Hyundai responded

John and Nadine, we're glad to know Deter was able to assist you in finding your new Hyundai Sonata Hybrid. We appreciate the trust and patience during the process at Anaheim Hyundai. Thanks for sharing your experience!