Anchor Nissan

I had been searching all of the Eeastcoast for a affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat affordable but good 4x2 pickup truck. My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat up the mountain pass roads that I travelled in search of the fish. My previous vehicle, a GMC Canyon with 74,000 miles was sold as I didn't feel it would make the 100,000 mile mark, not to mention that I was never a truly big fan of the Canyon. All but given up in my search for a good used 4x2, my gmc dealer kept telling me that it was doubtfull that he would find one, considering he had been trying for months with no luck. James Martin came through with the 2007 Nissan 4x2 I had been searching for, I had a few issues when I first took delivery. Mr Martin and the service team at Anchor worked hard to make certain those issues where resolved even when they didn't have to. I couldn't think of one reason to recommend any other dealer than anchor Nissan. thank you Anchor..... Jeff Brunelle More

I've never written a review on buying a car before because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is load because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is loaded with, and sign your life away. My experience with Anchor Nissan in North Smithfield was nothing of the sort. I was looking for a Nissan Frontier with low miles and had a price in mind. I live in Massachusetts and gave local Nissan dealerships the 1st opportunity. One local dealership in Auburn was offering 2 different types of Frontiers, but above what I stated I wanted to pay for a vehicle. As I continued my search online I noticed the prices at Anchor Nissan were advertised lower than the advertised prices at Nissan in Auburn. I called and was upfront and honest with the condition of my trade-in car, what I was looking for, the options I wanted, and the price I was willing to pay. Sales consultant Steve Chauvin was receptive to my requests and asked that I text him pictures of my trade (I live an hour away). Within hours I received an offer that was a little higher than I wanted and told them thanks for the effort. They called back and beat the price I was willing to pay by $1,000! My wife and I drove down reluctantly to see what they were offering; we had been to 8 different dealerships within the past week and thought we were in for more haggling, negotiating, etc. We couldn't have been more wrong. We got there and they were the friendliest people we had encountered during our car buying experience. Steve showed us the 6 different types of Frontiers that fit my criteria and told me to "pick one". I pointed out that some had extra options that could raise the price and he replied, "If that's the truck you want, it's yours for the price we quoted you". They looked at my car and they went above and beyond giving me fair value for my trade-in ($2500 more than what was being offered for my trade in Auburn). Since then they had a hail storm and brought it in to have the dings taken out. When it was not ready on time they offered to fill up my car, give me a free oil change, and install a remote starter into the new truck. My wife and I have been so impressed with them (including the Sales Manager Max Huguenin) that she wants to get a Nissan now and I guarantee I will not deal with another dealership again. Overall my experience was tremendous and a testament to the hard-working, caring people at Anchor Nissan. They are fair, honest, and go out of their way to provide quality customer service. I could not have been happier with the job they did. Thank you. More

All my service appointments have been enjoyable, and the dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response car dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response card pool, and I was very pleased with the "free" service, so I'll probably request this at least once a year from now on. More

I went to Anchor on a Friday because of a over heating problem during a week when temperatures were in the high 90's. On Fridays I need to take care of my mom's affairs since she is living in a assiste problem during a week when temperatures were in the high 90's. On Fridays I need to take care of my mom's affairs since she is living in a assisted living facility. I explained to the service department that I needed my truck worked on, but also would need another vehicle to run errands thoughout the day. They graciously gave me a complimentary rental while my truck was being worked on which actually wound up taking the whole weekend because of a multitude of problems. They kept in constant contact with me through out the whole process to keep me informed and to discuss options. I have never been to a dealership before with such great caring people. Their service is by far the best that I have had. More

I first went to this dealership due to a recall on my vehicle. I found out that they would allow me to drop off my vehicle and drive me to work and would pick me up when the service was completed. What vehicle. I found out that they would allow me to drop off my vehicle and drive me to work and would pick me up when the service was completed. What a huge convenience that was for me. I had also been pricing tires at this time and decided to ask them to give me a quote on four brand-new tires. I found their prices very reasonable, in-line with or better than the quotes I was getting from other places. So I bought my tires from them and had them do an oil change as well. I have been back there now for several oil changes and a vehicle inspection and each time I'm there I don't feel like they are trying to sell me something I don't need or want. Instead, they let me know what's going on with my vehicle, what services (if needed) I can expect coming up and an idea on the cost so I can prepare. I love this! Because for me, there is nothing worse than unexpected car repairs that end up costing a fortune and going for an oil change and then having someone Nickel-diming you to death or trying to sell you a service you don't need. I have to say, I've always been leery about getting my car worked on at a dealership. In fact, it would be the last place I would think about going ... but with this one, I've been pleasantly surprised with both the cost and service ... enough to keep going back. More

My experience at Anchor Nissan was exceptional and I would highly recommend this dealership to anybody who is serious in their pursuit of purchasing a vehicle. After Christmas and just before the New would highly recommend this dealership to anybody who is serious in their pursuit of purchasing a vehicle. After Christmas and just before the New Year I did some browsing on cars.com for a 2009 Nissan Maxima 3.5 SV and there were three dealerships close to my proximity with cars matching my specs, Anchor Nissan being one of them. That dealership is less than 10 minutes from my house, so they were my first stop and ended up being my only stop. I made the call, Tim picked up the line, I let him know this was a "serious inquiry," I would be there in around an hour and that he better have his 'A' game ready. Apparently he ate his Wheaties that morning; from the initial greet all the way to the purchase and everything in between, it could not have gone any better than it did. Really. Keep in mind, reader, I'm no fool: I know everything in life is negotiable and you never accept a first offer, so naturally there was a little back and forth on negotiating the brass tax but the deal got done with no shenanigans, tomfoolery or ballyhoo taking place -- that is important. Tim was great; he was straightforward and sincere in his intention and efforts and he wasn't trying to bamboozle me into a terrible contract, either, which is good because I would've been on to the next dealership immediately. Ever since, I've been dealing with the service side of the dealership and they have been spot-on since earning my business. I've had two or three scheduled maintenance appointments since purchasing the vehicle on December 28th, and a courtesy call was made after each appointment to ensure satisfaction. We're batting 1.000 here. If you want the most for your money then these guys are where it's at, bottom line. If you're looking to nickle-and-dime your way through a vehicle purchase and cut corners all along the way then you're probably not going to buy with Anchor but you will get what you paid for -- it's as simple as that. Hope this helps. More

The customer service representitives were very friendly and informative. The technician who inspected my vehicle was courtious and friendly. They kept me informed on what was going on with my vehicle and w and informative. The technician who inspected my vehicle was courtious and friendly. They kept me informed on what was going on with my vehicle and when it would be done. More

Went to Nissan for periodic maintenance. Ongoing issue with squeaking brakes was resolved with replacement of brake pads at Anchor Nissan's expense.I was surprised and grateful. The customer service depar with squeaking brakes was resolved with replacement of brake pads at Anchor Nissan's expense.I was surprised and grateful. The customer service department has always been cooperative and customer approval/satisfaction oriented. There is no doubt that when the lease on my 2010 Nissan Altima is up, I will happily purchase another. More

I went in for a basic oil change and everything about the experience was positive - wait time, cost, quality of work. I was in and out in less than an hour. I also took advantage of their free wi-fi service experience was positive - wait time, cost, quality of work. I was in and out in less than an hour. I also took advantage of their free wi-fi service to connect with work while I waited. All in all about the best possible scenario for car service !! Well done. More

When my old Chrysler finally gave out about a month ago I decided to test drive a Kia Optima and a Nissan Altima. My first stop was a Kia dealership. The Kia salesman wasted about 2 1/2 hours of my time be decided to test drive a Kia Optima and a Nissan Altima. My first stop was a Kia dealership. The Kia salesman wasted about 2 1/2 hours of my time before giving me their "rock bottom" price. He also mentioned that he would know whether or not I was a "serious buyer" by my reaction to his offer. Needless to say, his "rock bottom" price was $3,500 higher than the dealership's advertised price for the exact same car. A couple days later I went to visit Eric (about 7 months ago, my wife and I purchased a 2010 Nissan Rogue from Eric) at Anchor to check out a 2010 Altima with only 6,000 miles. As with our first purchase at Anchor, Eric was extremely helpful and friendly. He was very knowledgeable about his product and very patient. The entire process was about finding a car that I was comfortable and confident purchasing. Once I decided that the Altima was the right car for me, Eric and the team at Anchor were willing to hold the car (with a small deposit) for a week until my wife and I closed on our first house. The timing of my old car dying and purchasing our first home was a major concern during a stressful time and Eric/Anchor made it work seamlessly. Jared was polite and helpful in getting the financing part of things together. This part went very quickly because I had already gone through it once with the wife's Rogue. My comment on Jared is brief just because I only dealt with him for about 15-20 minutes during the whole process. I think the fact that I purchased a second vehicle at Anchor Nissan 6-7 months after purchasing the first says it all. The only difference is that I have an even greater appreciation for the service I received at Anchor now that I have actually experienced another dealership (Kia). More