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Ancira Chrysler Jeep Dodge

San Antonio, TX

4.9
824 Reviews

10807 IH-10 West

San Antonio, TX

78230

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Showing 824 reviews

January 20, 2010

Not what I expected when I contacted them on the internet. I asked Mark for a price on a Jeep Wrangler Unlimited 4X4 that I saw on their website and received it 15 minutes later. When I got to the d More

by JeepGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Nate, Mark Almazan, Nathan Bates
Jan 20, 2010 -

Ancira Chrysler Jeep Dodge responded

Thank you so much for the review on how well Mark and Nate were able to meet your expectations for your new Jeep Wrangler. Enjoy your new vehicle and we look forward to assisting you and your family for years to come. David Reininger General Manager

January 18, 2010

I had a great experience with both Laura and Leo. My truck had a minor issue which wasn't the fault of the dealer prior to taking delivery. Leo kept me updated in a timely manner which I appreciated. More

by SkullyM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo and Laura
Jan 18, 2010 -

Ancira Chrysler Jeep Dodge responded

Thank you for letting me know that Laura and Leo met your expectations. I trust you are enjoying your new vehicle and look forward to continuing to meet your expectations with all of your vehicle needs. David Reininger General Manager

January 03, 2010

I spoke to Marilu via internet and phone throughout the last week of December. I was referred to Chon Muñoz as soon as I arrived (because I had also spoken to Mr Elizondo). I was there almost four hours, More

by scasta50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chon Muñoz via MariLu Garza
Jan 06, 2010 -

Ancira Chrysler Jeep Dodge responded

Hello Santa, My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. You expressed concern about spending four hours at our Dealership on December 31, 2009 attempting to purchase a Chrysler Aspen or Jeep Commander. The Finance Dept. informed me that the banks and credit unions were slowed down with the amount of business being processed that week. I can assure you that this is not our normal process and appreciate your comments. We have addressed the situation with Management, Sales and Finance to insure we help each of our customers in a timely manner. Enjoy your new vehicle and I am sorry we were not able to assist you with your purchase. David Reininger General Manager

December 29, 2009

I think this was one of the easiest times I have had at I think this was one of the easiest times I have had at buying a vehicle. I first called to see if they had a vehicle they were advertising. So I More

by bjdodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Jan 04, 2010 -

Ancira Chrysler Jeep Dodge responded

I want to take this opportunity to thank you for informing me of the excellent job that Caesar and Ancira Chrysler Jeep Dodge accomplished for you with regard to your new vehicle purchase. As you are aware Caesar is a special individual and we are pleased he is a member of "Team Ancira". I trust you will be just as happy with our Service Department once you bring in your new vehicle for regularly scheduled maintenance. Thank you again for your purchase and have a safe and healthy 2010. David Reininger General Manager

December 24, 2009

Since I live out in the country I had asked for quotes by internet from several local dealers, but Ancira was the only one that would step up to the plate. The others just gave a run a round although they a More

by R Lyman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lee Jones & Kellyu Twiss
Dec 31, 2009 -

Ancira Chrysler Jeep Dodge responded

Hi Robert, I want to take this time to thank you for the email post on what a fine job Laura and Kelly did for you on your New Ram 1500. As you are aware these are two exceptional people who look forward to assisting you with your automotive needs for years to come. I wish you and your family a Safe and Happy New Year. David Reininger General Manager

December 23, 2009

Ancira Jeep has the best price and selection in south Texas. PERIOD. Special thanks to Laura Jones/Internet Sales Manager for making the transaction possible. She was truly first-class. No hassl More

by kotar1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Laura Jones;Ms. Veronica Perez;MrJohn Coronado and Ms. Ginger Lopez and Danny in Parts.
Dec 30, 2009 -

Ancira Chrysler Jeep Dodge responded

Hello Mike, I just wanted to thank you for the kind words you expressed for Laura, John, Roni, Ginger and Danny. No doubt you were assisted by one of the finest teams assembled here at Ancira Chrysler Jeep Dodge. I will inform them that your expectations were met and exceeded. Enjoy your New Jeep Wrangler and I wish you a Safe and Happy New Year. David Reininger General Manager

December 20, 2009

I had a very positive experience at Ancira Chrysler Jeep Dodge. The Staff was very welcoming, friendly, and courteous. I had no idea that a car dealership could make you feel so at home and so comfortable More

by rb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan B.
Dec 30, 2009 -

Ancira Chrysler Jeep Dodge responded

I wanted to take this opportunity to thank you for letting me know how pleased you are with your vehicle purchase and experience at Ancira Chrysler Jeep Dodge. As you are aware Nathan Bates is a very special person who strives for perfection. I wish you and your family the very best and a Happy New Year. David Reininger General Manager

December 18, 2009

Fred Garza sold me a Challenger and it was the most aw-sum experience from ordering it tracking it to delivery! wow was it fun! Fred really knows how to treat his people real well! would recomend Fr More

by srt8woolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRED GARZA and all including owner/sales/financing/options/shop
Dec 29, 2009 -

Ancira Chrysler Jeep Dodge responded

Hello Mr. Woolf, I am pleased to hear that your experience with Fred Garza and Ancira Chrysler Jeep Dodge was a pleasant one. We look forward to assisting you with your automotive needs for years to come. Enjoy your Challenger SRT8 and Happy New Year. David Reininger General Manager

December 18, 2009

Paul Beck is greater than a zip locked bag, you can't do without him. When you need service see the best. Ancira is the best I have ever seen and have been with them since 1971. I love everything they do More

by Hpeele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beck
Dec 29, 2009 -

Ancira Chrysler Jeep Dodge responded

Hello Horace, Thank you for your continued 38 years as one of our happy Ancira Chrysler Jeep Dodge family members. As you already know Paul and his team are exceptional people and we are pleased they are members of Team Ancira. Happy New Year from your family of friends here at Ancira CJD. David Reininger General Manager

December 18, 2009

Everyone was very helpful and friendly. Laura responded to each of my emails and answered each of my questions, as well as took care of us when our trade-in was being assessed and the new van was being pre More

by cougarjeffanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Garza, Laura, Roni
Dec 29, 2009 -

Ancira Chrysler Jeep Dodge responded

Hello Jeff, I am very happy to hear that your experience with Laura, Fred and Roni was an enjoyable one. We look forward to each opportunity you provide us to continue to earn your business. Enjoy your new vehicle and have a safe New Year. David Reininger General Manager

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