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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

July 08, 2021

I've always gotten good service from Ancira but the wait times have gotten longer with each visit. Most recently I went in for an inspection and oil change, was quoted a two hour wait, and ended up being th More

by Kstep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Villarreal
Jul 08, 2021 -

Ancira Nissan responded

Thank you for your honest review. We try to get our customers back on the road as quickly as possible. We've been a bit busier than usual lately, so it's been tougher. But we appreciate the feedback, and we'll work hard to WOW you on your next visit!

July 08, 2021

I had a nail in tire for the 2nd time in a couple of days. Travis did a great job of getting me out of there quickly. More

by Liz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Jul 08, 2021 -

Ancira Nissan responded

That's some bad luck with your tire, but we're always happy to help. Thank you!

July 08, 2021

Great place to service Nissan vehicles. Friendly service advisor who lets you know about the condition of the car and keeps customer updated on when the car is ready. More

by bunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massad Hannawi
Jul 08, 2021 -

Ancira Nissan responded

Thank you very much - we appreciate you!

July 08, 2021

We were there first for a Nissan Srv. The SUPER treatment we received was the reason for our se ond x visit. Thumps up to Yogin J Trivedi. More

by DELPH.BEZA17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogin Trivedi, Travis Timmin, Jorge De Los Santos
Jul 08, 2021 -

Ancira Nissan responded

Thank you very much - we appreciate you!

July 08, 2021

I want to thank Mr. Corey in the service department for fixing our situation that had left us very disappointed regarding our vehicle. We also want to thank Jorge and Miguel for their help. More

by EVAHERNANDEZ210.EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge De Los Santos , Miguel Villarreal
Jul 09, 2021 -

Ancira Nissan responded

Thank you very much Eva - we appreciate you!

July 08, 2021

Sales person Chane gave us excellent service. He was very attentive with our needs and never left us alone. I will highly recommend him to my friends and family. More

by gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Huynh
Jul 09, 2021 -

Ancira Nissan responded

Thank you very much Gloria - we appreciate you!

July 08, 2021

Good customer service follow up with customer and reasonable pricing and I would recommend someone else to get service their customer service was impeccableJust wasn’t able to get me a Transmission t More

by Mr Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel, Miguel Villarreal
Jul 09, 2021 -

Ancira Nissan responded

Thank you very much!

July 08, 2021

The people checking you in look miserable. They don't greet you or smile at all. They act like helping you is a bother. Could use a class in customer service since they are the first person u see when yo More

by RENEERDZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ottis Gregory
Jul 08, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. We strive to give every customer a great experience from the moment they arrive until they moment they leave. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

July 08, 2021

Great communication between service and customer on automotive concerns. Work would be done, once approved by me, once all issues were covered. Great customer service so far. More

by ztoonr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Villarreal
Jul 08, 2021 -

Ancira Nissan responded

Thank you!

July 08, 2021

Good service, salesperson with great attitud, clean place and fast service, they help me with financial with a better rate. Going back in the future for next purchase. More

by PONCHIN0007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
Jul 08, 2021 -

Ancira Nissan responded

Thank you very much - we hope you are enjoying your 2021 Versa!

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