
Ancira Nissan
San Antonio, TX
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6,412 Reviews of Ancira Nissan
Bought a brand new truck in November. Multiple issues with the truck, such as missing parts inside the cab. Can't get them to fix the issues. Salesperson has stopped responding to text or phone calls. To with the truck, such as missing parts inside the cab. Can't get them to fix the issues. Salesperson has stopped responding to text or phone calls. Toom 3 months for the dealership to register the truck. Promised a gift card, then a check, for purchasing during a promotion, and nothing. Exactly the type dealership that fits the stereotype: take your money, won't take care of you and hold up their end of an agreement. More
The service center, yes. Other departments not likely. The vehicle was serviced properly. Licensing the vehicle was frustrating. Order accessories was as bad as title and plating. The vehicle was serviced properly. Licensing the vehicle was frustrating. Order accessories was as bad as title and plating. More
I have always been pleased with their service. The service department people are extremely careful and friendly. They explain to you the concerns and no pressure as to repair or replace the problem. service department people are extremely careful and friendly. They explain to you the concerns and no pressure as to repair or replace the problem. More
Excellent service! It was really cold outside when I picked up my car, so they brought it to the main entrance and even turned the heat on. First time here... will be back! Thank you! picked up my car, so they brought it to the main entrance and even turned the heat on. First time here... will be back! Thank you! More
En el departamento de servicios exelente disponibilidad por parte de unas personas que se llaman Miguel y el señor Jorge de los santos. en compras pase uno de los peores momentos pésimo servicio por parte por parte de unas personas que se llaman Miguel y el señor Jorge de los santos. en compras pase uno de los peores momentos pésimo servicio por parte de una persona llamada Felipe muy déspota y muy pero muy mala atención de su parte More
Great service Will be back very courteous caring professional if I need to give at least 25 words in it becomes not worth to do the survey professional if I need to give at least 25 words in it becomes not worth to do the survey More
Made appointment for oil change. Told it would take an hour. Checked back at the desk 1.5 hours later and my Rouge was still sitting outside. Asked the representative what good was making an appointment hour. Checked back at the desk 1.5 hours later and my Rouge was still sitting outside. Asked the representative what good was making an appointment made and deflected question by stating I was "next ". I was really tempted to just leave. Did not even get an apology, and decided to stay. More
Great service no hassles monwell was very helpful and very patient with us. Will definitely go see him again when I’m ready for a new car. very patient with us. Will definitely go see him again when I’m ready for a new car. More
Always please with the work done on my car. The staff very friendly and professional. Thanks for always making my trip to the service department pleasant. very friendly and professional. Thanks for always making my trip to the service department pleasant. More
Travis was very helpful and accommodating. He communicated with me every step. He assisted escalating an issue with our extended warranty. Would visit him again if needed. communicated with me every step. He assisted escalating an issue with our extended warranty. Would visit him again if needed. More