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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

February 18, 2021

Bought a brand new truck in November. Multiple issues with the truck, such as missing parts inside the cab. Can't get them to fix the issues. Salesperson has stopped responding to text or phone calls. To More

by JUSTINFOUST11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fadi Sawah
Feb 18, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us, Justin. As you may know, we're temporarily closed due to the weather and power outages. Please give me a call early next week at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

February 18, 2021

The service center, yes. Other departments not likely. The vehicle was serviced properly. Licensing the vehicle was frustrating. Order accessories was as bad as title and plating. More

by Chris.benne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It’s a fleet car.
Feb 18, 2021 -

Ancira Nissan responded

Hi Chris - I am disappointed to hear about your experience with us. We try to make every customer interaction simple & enjoyable. As you may know, we're temporarily closed due to the weather and power outages. Please give me a call next week at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

February 18, 2021

I have always been pleased with their service. The service department people are extremely careful and friendly. They explain to you the concerns and no pressure as to repair or replace the problem. More

by GLORIA.ALTAMIRANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogin Trivedi, Daytona Leonard , Mike Andrews , Josh Cheatham
Feb 19, 2021 -

Ancira Nissan responded

Thank you very much, Gloria - we appreciate you!

February 17, 2021

Excellent service! It was really cold outside when I picked up my car, so they brought it to the main entrance and even turned the heat on. First time here... will be back! Thank you! More

by sc_maldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kilby
Feb 17, 2021 -

Ancira Nissan responded

Thank you!

February 15, 2021

En el departamento de servicios exelente disponibilidad por parte de unas personas que se llaman Miguel y el señor Jorge de los santos. en compras pase uno de los peores momentos pésimo servicio por parte More

by ULTY.RG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Una persona de servicio llamado Miguel no recuerdo su apellido, Jorge De Los Santos
Feb 17, 2021 -

Ancira Nissan responded

Thank you very much!

February 15, 2021

Great service Will be back very courteous caring professional if I need to give at least 25 words in it becomes not worth to do the survey More

by JOE.MORRISON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Feb 17, 2021 -

Ancira Nissan responded

Thank you very much - we appreciate you!

February 15, 2021

Made appointment for oil change. Told it would take an hour. Checked back at the desk 1.5 hours later and my Rouge was still sitting outside. Asked the representative what good was making an appointment More

by JOEL.TREVINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Timmin
Feb 16, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us, Joel. We're closed today due to the weather, but please give me a call later this week at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

February 14, 2021

Great service no hassles monwell was very helpful and very patient with us. Will definitely go see him again when I’m ready for a new car. More

by Delarosapete23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monwell Randle
Feb 15, 2021 -

Ancira Nissan responded

Thank you!

February 13, 2021

Always please with the work done on my car. The staff very friendly and professional. Thanks for always making my trip to the service department pleasant. More

by KATIEFRISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Andrews , Travis Timmin
Feb 15, 2021 -

Ancira Nissan responded

Thank you Katie - we appreciate you!

February 13, 2021

Travis was very helpful and accommodating. He communicated with me every step. He assisted escalating an issue with our extended warranty. Would visit him again if needed. More

by JORDAN.MAZICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Feb 15, 2021 -

Ancira Nissan responded

Thank you, Jordan!

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