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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

December 31, 2020

We had to call to verify oil change was completed. They were supposed to call me. At office I still had to wait over an hour for them to complete paperwork. When I questioned about paperwork they said it h More

by JANIET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Since my son took it for me I really didn’t get a name, Travis Timmin
Dec 31, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

December 31, 2020

Was told on the phone it would take 30 minutes then when I get there I am told 1 to 1.5 hrs because there are 3 cars in front of me. It took over 2 hours for an oil change, not good. More

by Blass22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daytona Leonard , Travis Timmin
Dec 31, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

December 31, 2020

Yes thank you for helping out my sons in his quest for his car you all did great thank you again me and my wife will come again soon More

by VICFLYER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Dec 31, 2020 -

Ancira Nissan responded

Thank you very much!

December 31, 2020

We thank Travis Timmins for patiently assisted us and with Sunbit. The total bill was pricey to us. So far, the repairs are working correctly. More

by LVSRLXMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Dec 31, 2020 -

Ancira Nissan responded

Thank you for your feedback - we appreciate you!

December 31, 2020

Great service. The service was fast. Delivered cat on time. Was knowledgeable and friendly. Explained everything completely. Great experience for dealership. I was very happy More

by DAVID_R_78250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong Liao, Daytona Leonard , Travis Timmin, Josh Cheatham
Dec 31, 2020 -

Ancira Nissan responded

Thank you David. We hope your new Rogue is treating you well!

December 31, 2020

Ancira is always on their A game. Travis did wonderful and while picking up our vehicle that was getting repaired he also helped answer my daughters questions about her Nissan Vehicle as well. Keep up the More

by MACIAS.VERONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Dec 31, 2020 -

Ancira Nissan responded

Thank you very much!

December 31, 2020

I had a pleasant and productive visit when I took my car to Ancira Nissan on Wednesday. My appointment was scheduled and I was told how long it would take and it was done as promised. I drove away very sat More

by SALLYVBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Jan 04, 2021 -

Ancira Nissan responded

Thank you!

December 30, 2020

I don't know what the point of making an appointment was if it took 4+ hours to discover a screw in a tire. Poor communication, no one else knew the status of my vehicle besides Mike who was at lunch. I mis More

by g9girlfriday
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Andrews
Dec 30, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

December 30, 2020

As always, the service was great. Josh was kind and explained everything that was completed as well as reviewed other recommended services that will be coming up. More

by Viv0609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Dec 30, 2020 -

Ancira Nissan responded

Thank you very much!

December 30, 2020

JJ did a amazing job he tried his best to get me in something that I would love. He was a very sweet and helpful .Amazing service More

by LOURDESMEDNOZA052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J. Vitela
Dec 30, 2020 -

Ancira Nissan responded

Thank you, Lourdes. We hope you enjoy your Altima!

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