Ancira Nissan

Josh was an excellent service advisor and I truly appreciate him he really tried to work with me as the best he could within the realm of what he could do and couldn’t do appreciate you Josh appreciate him he really tried to work with me as the best he could within the realm of what he could do and couldn’t do appreciate you Josh More

Waited 2 whole hours that I had to request off work to have a key reprogrammed all to find out they couldn't do it. 2 hours have a key reprogrammed all to find out they couldn't do it. 2 hours More

Helpful staff and follow through. Wish the salesman had guided me through the lease process a little better. Circumstances were fuzzy for my vehicle to lease. guided me through the lease process a little better. Circumstances were fuzzy for my vehicle to lease. More

A very honest and patient person. Was willing to be as accommodating as possible! If I need to make more purchases, I will definitely be working with him again! accommodating as possible! If I need to make more purchases, I will definitely be working with him again! More

Fast to work me in and it was a good experience. Snacks would have been nice while waiting but I think that was stopped due to Covid. would have been nice while waiting but I think that was stopped due to Covid. More

It's always painless to get the vehicle in for service. Ottis makes it so e as y to communicate with that I can gave my wife in an out without any problems Ottis makes it so e as y to communicate with that I can gave my wife in an out without any problems More

The service department was courtesy and kept me informed. The problem with the cruise control was not corrected even though they thought it was. It went out again on the way back to Lubbock. The cruise con The problem with the cruise control was not corrected even though they thought it was. It went out again on the way back to Lubbock. The cruise control should have been replaced More

Have had her take care of me many times when I take my car in for service she is always very nice and helpful and goes over the service report. car in for service she is always very nice and helpful and goes over the service report. More

Great service! Addressed all concerns in a timely manner. Everyone was polite and respectful. They listed to my concerns and addressed them. It was a quick process and I appreciate that. Everyone was polite and respectful. They listed to my concerns and addressed them. It was a quick process and I appreciate that. More

I have always had a good experience here. However you might consider having a first aid responder because a large young man tripped on entrance mat (which had a loose part sticking out) and no one seemed might consider having a first aid responder because a large young man tripped on entrance mat (which had a loose part sticking out) and no one seemed to know what to do they just stared! More