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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

November 10, 2020

The experience was Awesome. I was able to get car washed and my service was done quickly. The tech was thorough with recommended services needed. More

by smothadams17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Nov 10, 2020 -

Ancira Nissan responded

Thank you!

November 10, 2020

Everything was fine but was expecting the complimentary car wash and when asked about it when I was picking up my car the service technician said that I had to request it prior. More

by At
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Nov 10, 2020 -

Ancira Nissan responded

Thank you for your feedback. We apologize for not letting you know in advance, but your technician was right - We do have car washes available upon request. Please let your service advisor know that you would like a complimentary wash on your next visit. We appreciate you!

November 10, 2020

Went in really bummed about having to get a new car to replace the one I had that just broke. Came out very pleased with the quality of care and experience of going through the sale process More

by JASSANDUSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sameer Ebrahim
Nov 10, 2020 -

Ancira Nissan responded

We're glad that we could make a tough situation better for you. We appreciate you!

November 10, 2020

I have no complaints. So far service has been great. atmosphere is nice. Waiting area is Covid19 safe practice noted via all employees. Since I’m considered at risk I really appreciate people showing s More

by WILU626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Nov 10, 2020 -

Ancira Nissan responded

Thank you!

November 10, 2020

Service was quick, pleasant and easy to set up. However my old dealership in AZ also washed my car after service, whereas Ancira did not. More

by duaneowiley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Nov 10, 2020 -

Ancira Nissan responded

Thank you for your feedback, Duane. We do have car washes available upon request. Please let your service advisor know that you would like a complimentary wash on your next visit. We appreciate you!

Nov 10, 2020 -

duaneowiley responded

I will. Had someone told me I would have requested it when I was there. Didn’t know it was an option. See you in the summer 2021.

November 10, 2020

Lou, you did an amazing job getting the deal done quickly! My Daughter was so surprised!! She absolutely loved her new Versa. Thank you Ancira!!! More

by Alejandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Syring
Nov 10, 2020 -

Ancira Nissan responded

Thank you, Alejandro!

November 10, 2020

This dealership was prompt in asking if we needed assistance. The salesman was not pushy and provided the information we needed to make a decision. More

by playala78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Preciado
Nov 10, 2020 -

Ancira Nissan responded

Thank you!

November 10, 2020

Christian was super nice and she worked hard for our business. However, better training is needed. It was very obvious she lacked training. Her work ethic and go getter attitude made the sale, not her k More

by lopez.timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Castillo-Gillis, Christen Delf
Nov 10, 2020 -

Ancira Nissan responded

Thank you for your feedback, Timothy. We're always working toward a fantastic customer experience - training is an ongoing part of that. We appreciate you!

November 10, 2020

I called on the phone talked to Mike. Told him it's time for oil change, but truck is still using a lot of fuel. It's been there for that. I asked him to pull a sparkplug to tell what going on in the motor, More

by corthsr
Recommend Dealer
No
Employees Worked With
Mike Andrews
Nov 10, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

November 10, 2020

Nice and neat. Everyone are professional, customer service was great. The environment looks great. My car was done without waiting too long and I will always coming back. More

by cfmedicalsupplies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham, Jorge De Los Santos
Nov 11, 2020 -

Ancira Nissan responded

Thank you!

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