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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

August 17, 2020

Very clean department the employee were very professional. Thank you for being open on Saturday. I will be bringing my car for service's at this location. More

by T.rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Aug 17, 2020 -

Ancira Nissan responded

Thank you!

August 17, 2020

Excellent service as always! Very pleased with the service we received and the complimentary oil change. We will definitely be back for further services. Thanks More

by Fvilla075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Aug 17, 2020 -

Ancira Nissan responded

Thank you!

August 17, 2020

I would’ve preferred to deal directly with My credit union instead of what was suggested to me Security Service Also the oil changes should’ve been free like other dealerships instead of me paying for t More

by ROLAND_459
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Rodriguez III
Aug 17, 2020 -

Ancira Nissan responded

Thank you for your feedback. We're always looking for ways to get better. We appreciate you!

August 17, 2020

I only use Ancira Nissan because of my service writer Ottis Gregory. Always incredibly friendly, timely, and willing to dig deep to find the issue. More

by CWDANCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Aug 17, 2020 -

Ancira Nissan responded

Thank you so much - we're really luck to have Ottis on our team. We appreciate you!

August 17, 2020

I called a week ahead of time to confirm that the part required for the recall was in stock. After they said it was in stock, we made the appointment. The recall was for something to do with the airbag s More

by RWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Aug 17, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

August 17, 2020

I have been to other Nissan dealerships and each have one thing I find lacking at Ancira and that is something to drink other than coffee and something to snack on More

by bfhom1554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Preciado, Travis Timmin, Josh Cheatham
Aug 17, 2020 -

Ancira Nissan responded

Thank you for your feedback. We are always looking to improve and make our customer experience better - we appreciate you!

August 17, 2020

Whenever Ottis is helping me out with a vehicle repair I don’t worry because he’s always very straight forward and makes sure the repairs are taken care of properly. More

by Lescamilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Aug 17, 2020 -

Ancira Nissan responded

Thank you!

August 15, 2020

In this deparment they gave me a bad service that i never expectes from the manager in my car. This happened last week, yall never gave me good service. More

by Federicoreyes
Recommend Dealer
No
Employees Worked With
Travis Timmin, Jorge De Los Santos
Aug 17, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us, Federico. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

August 14, 2020

The more people I spoke with, sales managers, the more disappointed I got. They don't care for the customer. They keep a negative attitude and lie during the whole process. I'm highly disappointed. I don More

by AGPRIEST1970
Recommend Dealer
No
Employees Worked With
Tim Williams - very disappointed. , Ana Ofsdahl, Eddie Jackson
Aug 14, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

August 14, 2020

The service reps were awesome. Mike helped me through the whole process of getting the rental and everything situated. My truck is running and it was a fast turnover. I don’t know the mechanics but I appreci More

by RORYJOHNR1000
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Aug 14, 2020 -

Ancira Nissan responded

Thank you so much for the positive feedback! We're glad Mike was able to provide you with the service you deserve!

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