
Ancira Nissan
San Antonio, TX
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6,411 Reviews of Ancira Nissan
Very clean department the employee were very professional. Thank you for being open on Saturday. I will be bringing my car for service's at this location. professional. Thank you for being open on Saturday. I will be bringing my car for service's at this location. More
Excellent service as always! Very pleased with the service we received and the complimentary oil change. We will definitely be back for further services. Thanks service we received and the complimentary oil change. We will definitely be back for further services. Thanks More
I would’ve preferred to deal directly with My credit union instead of what was suggested to me Security Service Also the oil changes should’ve been free like other dealerships instead of me paying for t union instead of what was suggested to me Security Service Also the oil changes should’ve been free like other dealerships instead of me paying for the first three years More
I only use Ancira Nissan because of my service writer Ottis Gregory. Always incredibly friendly, timely, and willing to dig deep to find the issue. Ottis Gregory. Always incredibly friendly, timely, and willing to dig deep to find the issue. More
I called a week ahead of time to confirm that the part required for the recall was in stock. After they said it was in stock, we made the appointment. The recall was for something to do with the airbag s required for the recall was in stock. After they said it was in stock, we made the appointment. The recall was for something to do with the airbag system. My airbag light was blinking, so I hoped whatever was being recalled would correct the problem. The morning of the appointment I got a call saying the car would have to stay overnight because the part would be coming in the next day. Not living in S A, that is an inconvenience. Especially after being assured that it was in stock. I went ahead and had the oil changed and generally check everything out. I got a call the next day saying it was ready. I asked if the airbag light was extinguished. Doing the recall, and the oil change, and "checking everything out"... No one caught that. I brought the light up on every conversation. They had to take it back in to diagnose the light. I paid the diagnosis fee, due to the high cost of the repair, and my light is still going to blink until I come up with the $600 to fix it. I don't have a problem with the price or even the diagnosis fee. I have a problem with the different techs that looked at it and did not see the light, and telling me that the part was in stock, and it was not. More
I have been to other Nissan dealerships and each have one thing I find lacking at Ancira and that is something to drink other than coffee and something to snack on thing I find lacking at Ancira and that is something to drink other than coffee and something to snack on More
Whenever Ottis is helping me out with a vehicle repair I don’t worry because he’s always very straight forward and makes sure the repairs are taken care of properly. don’t worry because he’s always very straight forward and makes sure the repairs are taken care of properly. More
In this deparment they gave me a bad service that i never expectes from the manager in my car. This happened last week, yall never gave me good service. expectes from the manager in my car. This happened last week, yall never gave me good service. More
The more people I spoke with, sales managers, the more disappointed I got. They don't care for the customer. They keep a negative attitude and lie during the whole process. I'm highly disappointed. I don disappointed I got. They don't care for the customer. They keep a negative attitude and lie during the whole process. I'm highly disappointed. I don't think I'll ever going to buy from them again, or even recommend it to anyone. Thank you. More
The service reps were awesome. Mike helped me through the whole process of getting the rental and everything situated. My truck is running and it was a fast turnover. I don’t know the mechanics but I appreci whole process of getting the rental and everything situated. My truck is running and it was a fast turnover. I don’t know the mechanics but I appreciate the turn around, and the ability to fit me in last minute. More