
Ancira Nissan
San Antonio, TX
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6,414 Reviews of Ancira Nissan
I made all the calls for status of repairs.Only call I made all the calls for status of repairs. Only call received was when ready for pickup. Didn’t even get to talk to josh when paying for work. I made all the calls for status of repairs. Only call received was when ready for pickup. Didn’t even get to talk to josh when paying for work. More
Travis was worth this visit. He's been my service department representative in the past but came through like no other when I truly needed it. He worked with my warranty service to get a part covered department representative in the past but came through like no other when I truly needed it. He worked with my warranty service to get a part covered and fixed. He was very professional, personable, considered my vehicle needs during a weekend holiday, and kept me updated. I'll be requesting Travis the next time my vehicle needs to be serviced. More
TRAVIS TIMMIN provides great customer service I like the attentively of his service, I like how they provide a vehicle for you for rent while your car is being serviced or repaired for any maintenance issue attentively of his service, I like how they provide a vehicle for you for rent while your car is being serviced or repaired for any maintenance issues. Although it was quite very expensive but they do provide a loan to pay off those repair services. Overall I will be coming back here. More
This is the first time ive gone in for service since the new center opened. I was approached immediately, but the person didn't introduce themselves or provide a proper greeting. I said I was there for a 2 new center opened. I was approached immediately, but the person didn't introduce themselves or provide a proper greeting. I said I was there for a 2 pm appointment. And he just said "let me go get someone." I stopped him and asked if it mattered who came out and my email had a name but I couldn't remember who or find my email. He said "let me go check." A minute later im greeted by Travis (obviously not the name on the email), score!!! He's always phenomenal!! Instantly he took my keys, my coupon, double checked my service request and had me escorted to the waiting room within seconds. Loved that he redeemed the initial minutes of the initial rep who approached me. Why couldn't the first guy just do that if it didn't matter who the rep was? Anyways, within 15-20 minutes I got a call from Daytona- my car was ready. Holy smokes!! They were never this efficient before. Overall the experience was great because of Travis, follow up from Daytona, and the quick turnover from the mechanics crew. More
The new facility is amazing! The ease and real estate of the new service area is more convenient. The lounge area promotes social distancing without being inconvenienced. The amenities in the lounge area ar the new service area is more convenient. The lounge area promotes social distancing without being inconvenienced. The amenities in the lounge area are also amazing. More
I really enjoyed my visit with Ancira Nissan! Monwell and Eyan really took great care of me and my needs! I would gladly recomend a family or friend there! Eyan really took great care of me and my needs! I would gladly recomend a family or friend there! More
Very friendly staff and always make us feel welcomed. They are great at explaining things. It makes our visit a pleasure because we know we'll be taken good care of. Good job folks!!! They are great at explaining things. It makes our visit a pleasure because we know we'll be taken good care of. Good job folks!!! More
The technician were very professional and helpful! Explain car problems well and explain future concerns with the car! I will recommend ottis Gregory and his fellow technicians to my friends and fam Explain car problems well and explain future concerns with the car! I will recommend ottis Gregory and his fellow technicians to my friends and family members! More
Very good service Very clean waiting areaThank you The Very good service Very clean waiting area Thank you The people that attended me were wearing a mask so I don’t know who they were but they were v Very good service Very clean waiting area Thank you The people that attended me were wearing a mask so I don’t know who they were but they were very courteous especially the the girl that returned my keyes More
Very courteous and pleasant workers. They are always very helpful. Even when I have a problem they are so helpful that I will continue to come back for any regular service. helpful. Even when I have a problem they are so helpful that I will continue to come back for any regular service. More