
Ancira Nissan
San Antonio, TX
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6,413 Reviews of Ancira Nissan
Fast, friendly, and professional service Always ready with friendly faces Detailed description of what is possibly needed and expected time for delivery mentioned every single time with friendly faces Detailed description of what is possibly needed and expected time for delivery mentioned every single time More
Kudos to Ancira service department. Very professional and very helpful and courteous. Highly recommend to all. Appointment for service always on time and done with much appreciation. Again kudos to our servi very helpful and courteous. Highly recommend to all. Appointment for service always on time and done with much appreciation. Again kudos to our service advisor Otis. More
My experience with the service dept. was excellent; employees are very professional, courteous, and detailed. The new service department building is very nice and clean, employees are very professional, courteous, and detailed. The new service department building is very nice and clean, More
I’ve been taking my Rogue and (until I sold it) Altima for 8 years. The service staff have always been attentive and excellent in their work. for 8 years. The service staff have always been attentive and excellent in their work. More
Been a customer of Ancira for many years. Never disappointed when I bring my vehicle in for service. I know I can Trust Otis and the service team to recommend what is needed to keep my car running disappointed when I bring my vehicle in for service. I know I can Trust Otis and the service team to recommend what is needed to keep my car running at Optimal Performance. More
This dealership is my favorite to go to. They are always so friendly and the waiting area is very nice and comfortable. I will continue to come to Gunn Nissan. so friendly and the waiting area is very nice and comfortable. I will continue to come to Gunn Nissan. More
The experience was very pleasurable.I was greeted by my The experience was very pleasurable. I was greeted by my sales representative upon entering the show room. We spoke about what I needed and he compli The experience was very pleasurable. I was greeted by my sales representative upon entering the show room. We spoke about what I needed and he complied. We worked a deal without too much haggling. The finance manager was friendly ( they're usually crabby) and funny. She took care of the paperwork in a very timely manner. I hope to be doing more business with Ancira in the future. More
We took our truck in twice for an issue we were having and they said nothing was wrong and it was normal. They said the computer was not capturing any failures so there was nothing that could be done. The and they said nothing was wrong and it was normal. They said the computer was not capturing any failures so there was nothing that could be done. They were dismissive of our concerns because according to them they could not duplicate the issue. Either it was not driven or they didn’t bother comparing it to a similar one. This vehicle drives out of state every 3 weeks and we were worried about it breaking and wanted it fixed since it is under warranty. We took it to a different dealership and they were able to 1. Hear the sound we were referring to so we were right all along. 2. “Duplicate” the issue. 3. Escalate the issue 4. Replace the PART that was defective. 5. Corrected the issue we were having and rid the vehicle of the issues we were experiencing. Up until now everything is working perfectly thanks to that other dealership who actually listened to our concerns and didn’t dismiss the issues we brought up. So when someone says their vehicle is doing something it didn’t do before don’t tell them they are wrong. Maybe take some time and do a little digging, customers are patient if you give them the time of day. We will be doing all of our service through that dealership now even if it’s a little pricier because they worked with us and fixed the issue instead of saying “that’s just the way the truck works” and people who don’t ride in it regularly wouldn’t know that sound and resistance is normal! Thank you have a nice day! More
Ancira Nissan found the problem to my car and gave us great service. Truly recommend Ancira. Josh did an outstanding job and I truly value honesty. great service. Truly recommend Ancira. Josh did an outstanding job and I truly value honesty. More
They’re always very friendly, helpful and knowledgeable. I bought my car at Ancira and from buying to getting it serviced, has always been great customer service! I bought my car at Ancira and from buying to getting it serviced, has always been great customer service! More