
Ancira Nissan
San Antonio, TX
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6,412 Reviews of Ancira Nissan
Oil change and battery replacement. Came in for an oil change and battery replacement. I had purchased a maintenance plan from this dealer when I purchased my Pathfinder just 5 months pr Came in for an oil change and battery replacement. I had purchased a maintenance plan from this dealer when I purchased my Pathfinder just 5 months prior, and battery replacement is covered by the plan. However, the service rep said that I would have to come back during normal business hours, as the office that administers the maintenance plan was closed for the day. Would have thought that they would have just went ahead and replaced the battery and handled the paperwork when the office was opened again. Instead, I have to bring the Pathfinder back to the dealership and probably wait another 3 hours. More
No Service No one came up to me to assist me and ask me what I needed help with. Through out my whole stay I had to ask 3 times what was wrong with my car, aske No one came up to me to assist me and ask me what I needed help with. Through out my whole stay I had to ask 3 times what was wrong with my car, asked for a quote. Other service people came several times to speak to the people waiting in the waiting area. I got there at 7:00 and was told i would have to be there until 3:00. Got my car around 10:30. More
Great experience! Have been a customer since 2015. Ancira Team fail to disappoint. Great teamwork-make you feel welcomed EVERY time. My forever dealership!! Courtesy is Have been a customer since 2015. Ancira Team fail to disappoint. Great teamwork-make you feel welcomed EVERY time. My forever dealership!! Courtesy is outstanding. More
Best Service in San Antonio Best service I have ever received from any dealer.My service writer Daytona takes the best initiative to take care of me and my needs to keep my vehic Best service I have ever received from any dealer.My service writer Daytona takes the best initiative to take care of me and my needs to keep my vehicle properly maintained and my family safe! Best service in the business! Thanks Daytona! More
Service Dept Experience Daytona was excellent. She was extremely helpful, kind and friendly. Would recommend her service to anyone! She helped me out from the moment I walked Daytona was excellent. She was extremely helpful, kind and friendly. Would recommend her service to anyone! She helped me out from the moment I walked in to the moment I walked out with a smile at all times. More
Excellent Very friendly and helpful with everything would recommend the dealership. Got my vehicle serviced and me to work in the same process. Thanks again Tra Very friendly and helpful with everything would recommend the dealership. Got my vehicle serviced and me to work in the same process. Thanks again Travis More
Got what I wanted Found vehicle we wanted. 7 days after we signed for the vehicle and still have not recieved it. I hope it's just to make sure everything is right with Found vehicle we wanted. 7 days after we signed for the vehicle and still have not recieved it. I hope it's just to make sure everything is right with the used car. All in all people were great. Process was great More
Service Their service was exceptional. They kept their word in having the car ready as promised. They also follow up with us in ensuring that we were gettin Their service was exceptional. They kept their word in having the car ready as promised. They also follow up with us in ensuring that we were getting the best price. Thanks Lou and Karolina. More
Unhappy They forgot to put the cover on the front bumper sensor. They couldn't help me with my tire. You should always make the customer happy and obviously I They forgot to put the cover on the front bumper sensor. They couldn't help me with my tire. You should always make the customer happy and obviously I’m not. More
Purchase of 2020 Nissan Altima As we walked into the ancira nissan showroom it caught our eyes and picked the 2020 Nissan Altima in display and no need to see other cars. The sale As we walked into the ancira nissan showroom it caught our eyes and picked the 2020 Nissan Altima in display and no need to see other cars. The sale and wait processed went by smoothly with the excellent service received from the sales person, sales mgr and finance mgr. More