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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

September 18, 2019

Not single income friendly Everytime I go to your location, you are always trying to get extra money from me. I am a single mom. I work full-time, this is my only income. With m More

by leese5050
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know the names
September 18, 2019

Good service Great work, excellent hospitalization Great space Fast service Service cost is more for Major service Matthew helped a lot and he explained every More

by Madanit10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Sep 20, 2019 -

Ancira Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ancira Nissan. Matthew and our service team all enjoyed working with you. It is truly gratifying to hear our team provided you with excellent hospitality and efficient service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 17, 2019

Great customer service! I had the pleasure of working with Eddie, he did a great job handling the purchase and having great customer service. He was very friendly and helpful More

by Rebecca Rocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
Sep 19, 2019 -

Ancira Nissan responded

Rebecca, thank you on behalf of Eddie and our team at Ancira Nissan for your kind feedback. We are delighted to hear your experience was very friendly, helpful, and professional. At Ancira Nissan, your satisfaction is our top priority we always want to make sure you are completely satisfied with your purchase. Congratulations on your new Nissan. It truly was a pleasure doing business with you and we hope to work with you again.

September 17, 2019

Oil change and check back light Back light out was told it was good. Called, told to bring back, will not be charged. Wrong.!.! ! Went back charge was $44.99 Forget it. More

by ALPAC45
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Sep 19, 2019 -

Ancira Nissan responded

We are disappointed to learn of your experience here at Ancira Nissan, Inc., but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (210) 558-5028 to speak to our manager directly.

September 17, 2019

New Rogue Josh does a great job. I came back to Ancira because of Josh. The 2019 Rogue is really nice, lots of good upgrades from the 2016. More

by DFANFELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
Sep 19, 2019 -

Ancira Nissan responded

Congratulations on your 2019 Nissan Rogue. We are delighted to hear you are enjoying the upgrades from the 2016 model. Josh and our team truly enjoyed assisting you again. If you have any questions please don't hesitate to give us a call. Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 16, 2019

Oil change I took my wife's car to get the oil changed and they had me in and out in a shorter amount of time than originally quoted. More

by JTAYLOR11081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Sep 19, 2019 -

Ancira Nissan responded

Thank you for taking the time to share your kind feedback. We are delighted to hear our team made this a great experience for you. Overall I am delighted to hear our team had you in and out before your estimated time. We hope to be of service to you again in the future. Best wishes, Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 16, 2019

Service Dept Outstanding customer service and courteous people. This time it took a little longer but was understandable since I did not make an appointment to get More

by JOSEMROMERO19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard , Josh Cheatham
Sep 19, 2019 -

Ancira Nissan responded

Thank you again for taking the time to let us know how we did. We are delighted to hear you enjoyed working with Daytona and Josh. We hope you have a great day! We look forward to seeing you again for your next service visit. Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 16, 2019

Great results, high price though AC was out in hot summer San Antonio, serviced here where the car was purchased. After checking the problem, indicated back brakes also needed fixing More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady that spoke to me about the problem with the car and cost of fixing each, very friendly , Ottis Gregory
Sep 18, 2019 -

Ancira Nissan responded

Thank you again for taking the time to let us know how we did. We do appreciate your feedback and hearing overall you did enjoy your service. We do apologize if you found us to be a little pricey. We appreciate your honesty. We hope you have a great day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 16, 2019

Not happy I gave the rating of 4 because there should be two lines just for handicap people that come in for oil change. I had to take my 91 year old mother tha More

by TWOINLIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Sep 18, 2019 -

Ancira Nissan responded

We really appreciate your feedback! We do apologize that our tv was out and made the long wait even longer for your mother. I will bring your recommendation to our management team to see if we can find a solutions for this. Thank you again. We hope you have a great day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

September 16, 2019

Great job With the company with which I have my deductible with was able too supply the part and the replacement was completed in a timely manner. More

by JOANNE19_53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Sep 19, 2019 -

Ancira Nissan responded

Thank you again for taking the time to let us know how we did. Our team is happy to hear we were able to supply the part and replace the piece in a timely manner. We hope you have a great day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

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