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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

May 29, 2019

Waited way too long for an simple oil change Waiting almost 3 hours for an oil change is way too long. I was told 1.5 to 2 hrs what is also a long time but needed to get done. In the past you u More

by CHRIS_HILDERBRAND
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont recall was not given a name
Jun 20, 2019 -

Ancira Nissan responded

Thank you for taking the time to let us know how we did. I apologize for the wait. We are working on improvement that will make this better in the future. We hope you have a great day! Jason Thompson GM Ancira Nissan 210-558-5001

May 29, 2019

Great experience The experience I had was great. There were some recommendations and the person helping me took the time to explain why the technician pointed out the More

by ROBMON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Jun 20, 2019 -

Ancira Nissan responded

Thank you for taking the time to leave a review for us at Ancira Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson GM Ancira Nissan 210-558-5001

May 29, 2019

I had a good experience I was able to go look at cars and still take some time to think about it and finally choose the right car for me. More

by RUTH_FUENTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Aycart
Jun 20, 2019 -

Ancira Nissan responded

Hi Ruth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson GM Ancira Nissan 210-558-5001v

May 27, 2019

Quick and stress free Ancira Nissan never disappoints. I was able to get in on time and out in a reasonable amount of time. Mike was great and I felt as though customer se More

by MERLEOKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Jun 20, 2019 -

Ancira Nissan responded

Merleoki, thank you for your kind words and this wonderful review! R We look forward to your next visit! Take care! Reviews like this give us motivation and help us ensure we provide high-quality care. Jason Thompson GM Ancira Nissan 210-558-5001

May 27, 2019

Great service and follow up by my service advisor Matthew, I was also given recommendations on what my vehicle needs in repairs along with cost/pricing, so I can ar More

by Myarmada1#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Jun 20, 2019 -

Ancira Nissan responded

Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ancira Nissan. We hope you have a great day! Jason Thompson GM Ancira Nissan 210-558-5001

May 25, 2019

Excellent Satisfaction We could be any more happier with everything the ones we worked with to get us into the perfect vehicle! Made our experience simple and quick! My go t More

by IRISMARTINEZ2529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Masoudi
Jun 20, 2019 -

Ancira Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson GM Ancira Nissan 210-558-5001

May 24, 2019

Review Jimmy was so nice and showed us options. He was a pleasure to work with and would definitely recommend him. Thank you so much for your help! More

by RACHELINGHAM21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Aycart
Jun 20, 2019 -

Ancira Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ancira Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Jason Thompson GM Ancira Nissan 210-558-5001

May 24, 2019

Service Department Mr Campbell was very helpful when I came in to have my windows tinted. He put me in another loaner which was also very nice while my work was being d More

by Mary Jane Silvas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Campbell , Angel Preciado
Jun 20, 2019 -

Ancira Nissan responded

Hi Mary Jane, we are very happy to have provided you with such a positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care! Jason Thompson GM Ancira Nissan 210-558-5001

May 24, 2019

Transmission Thank you so much for troubleshooting my Pathfinder problem and replacing my transmission! These last five months you have helped me greatly! From r More

by DMBARNES9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Jun 28, 2019 -

Ancira Nissan responded

We're glad you had such a wonderful experience with us! Our team was happy to help you troubleshoot the problem with your Pathfinder. Your safety is our top priority at Ancira Nissan. We will pass your feedback along to Josh. We look forward to your next visit! Take care! Jason Thompson GM Ancira Nissan 210-558-5001

May 24, 2019

oil change This dealer does not care about it's customers... It is how ever good for oil changes, but it is a crap shoot as to what you will get with the oil ch More

by JOJORD6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
never gave a name
Jun 28, 2019 -

Ancira Nissan responded

We are sorry to hear that you had a negative experience with us, but would appreciate the change to turn your experience around. Please give us a call at (210)558-5001. Best, Jason Thompson GM Ancira Nissan

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