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Ancira Nissan
San Antonio, TX
6,412 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,412 Reviews of Ancira Nissan
February 28, 2019
Always great service Took care of third party warranty, did the repair in a short time. Always great working with the service people. Took care of me like fsmily. Took care of third party warranty, did the repair in a short time. Always great working with the service people. Took care of me like fsmily. More
by Ltalbott
Verified CustomerEmployees Worked With
Mike Andrews
February 28, 2019
Outdated & Way too Long The service department seemed super scattered and had no clear instructions on what to do when arrived. The waiting room is cramped and doesn't offer The service department seemed super scattered and had no clear instructions on what to do when arrived. The waiting room is cramped and doesn't offer much. It took over two hours to get an oil change and they failed to wash the car as promised. They also don't offer loaner cars or rides anywhere. Overall this is a very unimpressive service center. Nissan is typically much better than this. More
by Robert S.
Employees Worked With
I don't remember the people's names.
February 28, 2019
OTTIS IS THE BEST!!!! Ottis Gregory is the most amazing person on planet Earth. He has been so kind and helpful to me for many years. I make it a point to only see him when Ottis Gregory is the most amazing person on planet Earth. He has been so kind and helpful to me for many years. I make it a point to only see him when I bring my car to Ancira. He knows me and the work that’s been done on my car. He makes sure we are taken care of at all times. He is someone who goes above and beyond and Ancira should be so thankful for having an amazing employee like Ottis. He needs a raise!! More
by Toni S.
Employees Worked With
Yogin Trivedi, Ottis Gregory
February 28, 2019
My experience with Lou Spring Lou was very patient with me. I started my vehicle search in December 2018. He took his time showing me different vehicles and going over the features Lou was very patient with me. I started my vehicle search in December 2018. He took his time showing me different vehicles and going over the features. Scheduling appointments ahead of time and letting him know what I was looking for made the experience more efficient More
by IRISPSANCHEZ
Employees Worked With
Connie Black, Lou Syring
February 28, 2019
New truck Great folks and great pricing. I'll be back. Get with Reggie and JJ for your next purchase. Really like the new Titan XD. Great truck. Great folks and great pricing. I'll be back. Get with Reggie and JJ for your next purchase. Really like the new Titan XD. Great truck. More
by HADROO1994
Employees Worked With
J.J. Vitela, Reggie Hgginbottom
February 28, 2019
Service Your review is too long. Don’t tell me I must write a minimum of twenty five words. I gave service five stars. That should be enough.. I filled this Your review is too long. Don’t tell me I must write a minimum of twenty five words. I gave service five stars. That should be enough.. I filled this in because I like Mike and Josh. Are you happy now? Also I was contacted 3 times by phone and asked how the service went. I said “great, I like Mike and Josh. Then you sent the survey three (3) times. Once is enough , thank you. More than once is pestering. I don’t like being pestered. Have a nice day😀! More
by 4tacos4u
Employees Worked With
Mike Andrews , Josh Cheatham
February 28, 2019
Quality Customer Service The first time I went to check out what Ancira had to offer Angel was very informative and knowledgeable about the vehicles but never pushy. I asked The first time I went to check out what Ancira had to offer Angel was very informative and knowledgeable about the vehicles but never pushy. I asked a million questions and it never phased him. When I returned the following week in the evening I received a warm greeting and the same quality customer service I had experienced on my prior visit. I never felt rushed even after the dealership had already closed. The whole team was friendly...even at the late hour. More
by LINDA.S.CANTU62
Employees Worked With
Karolina Hernandez, Angel Preciado, Gina Galvan, Mike Andrews
February 28, 2019
Excellent service! My salesman, Jose Lara is the greatest. Very knowledgeable about every vehicle I have bought there. Service department is very friendly and efficient My salesman, Jose Lara is the greatest. Very knowledgeable about every vehicle I have bought there. Service department is very friendly and efficient. Mike (I don't know his last name) always remembers me. I'll drop off one of the Nissans and they call me as soon as the work is done. Thank you Anicra Nissan!!! More
by LNEWMAN688
Employees Worked With
Jose Lara, Mike Andrews
February 28, 2019
Great customer service, great experience! This purchase was by far the most friendly experience i have ever had. Mr. Sixto was on point and delivered me the car and price I came to expect. I h This purchase was by far the most friendly experience i have ever had. Mr. Sixto was on point and delivered me the car and price I came to expect. I have nothing but great things to say about him and this dealership, no wonder they have so many awards! More
by RENOMADRIGAL
Employees Worked With
Roy Sixto
February 28, 2019
Puts the customer first I've been to several Nissan service centers and have only found one other that doesn't try to sell me something I don't need. Additionally, Ottis wor I've been to several Nissan service centers and have only found one other that doesn't try to sell me something I don't need. Additionally, Ottis works with me to save me $ on the work I do need. He is definitely one of the best Nissan Service advisors I've worked with. More
by Happy Customer
Employees Worked With
Ottis Gregory
