Back

Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

Directions

By Type

6,412 Reviews of Ancira Nissan

February 23, 2019

Friendly staff Professional service with a smile,friendly, and helpful. Did not have a long wait and car was ready when they said it would. Very happy with Ancira Ni More

by Nissandude ed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rodriguez
February 23, 2019

Oil change Fast friendly and fully informative. Nice to have snacks and variety of drinks in the customer waiting area. Informed of upcoming service that needs t More

by Phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Aycart
February 23, 2019

Great customer service experience this dealership was more than willing to help me with my issue with my clutch then all other dealerships in the stood in San Antonio that I talk to as More

by Scott Scheper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monwell Randle, Ottis Gregory
February 22, 2019

Set Up Incorrect Expectations & Waiting Longer Than Needed 1) This was my first service ever at Ancira Nissan, I was told twice that only the oil/filter & tire rotation was going to be done for the 5,000 mile More

by rositar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Rodriguez
Mar 08, 2019 -

Ancira Nissan responded

Sorry to hear we didn't live up to your expectations. It is our policy to add plastic covers to the drivers seat and the the floor on the drivers side as well and to return your car to you cleaner than we received it. Hopefully you took the manager up on his offer to clean it for you. If you would care to discuss this further please call us at 210-558-5001.

Mar 08, 2019 -

Ancira Nissan responded

Hello my name is Vince Harris and I am the Executive Automotive Director here at Ancira Nissan. Sorry to hear we didn't live up to your expectations. There is no excuse for an unnecessary wait time so I won't try to make excuses. As for soiling your car, it is our policy to add plastic covers to the drivers seat and the the floor on the drivers side as well and to return your car to you cleaner than we received it. If this did not happen I apologize. Hopefully you took the manager up on his offer to clean it for you. If you would care to discuss this further please call us at 210-558-5001. Vince Harris EAD Ancira Nissan

February 22, 2019

Excellent customer service . We were very pleased with the price and customer service. I will refer my friend and family to Anceria Nissan. love my Kicks! More

by Cheri463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong Liao, Travis Timmin
February 22, 2019

Service Updates to Customers Needs a Lot of Work The only time I got an update on the status of my car's service was when Ancira called to get approval for doing the work (ie. they wanted my money) o More

by ROBERTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Timmin
February 22, 2019

Oil change Great service! Dealing with Anciria for years and they continue to provide us with outstanding service. Thanks to Brian Rodriguez for his outstandin More

by JPE53-6183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rodriguez
February 21, 2019

Genuine people I went to Ancira Nissan to purchase a car and had the pleasure of having Angel Preciado as my sales rep. He was the one who made the experience genuin More

by CarmenG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Rodriguez, Angel Preciado
February 21, 2019

First time owner I would like to say that my experience with Ancira Nissan was beyond awesome. My sales rep Hong Liao was the greatest, he walked me through the proces More

by PRTWOIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hong Liao
February 20, 2019

Very courteous and helpful staff Excellent service and always with a smile!!! Thank you. I appreciate the fact that you get the job done as quickly as possible. My car runs very we More

by TURLELINA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Masoudi
...
523
...