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Ancira Nissan
San Antonio, TX
6,412 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,412 Reviews of Ancira Nissan
January 30, 2019
John Garza — Survey I gave this a 5 star rating because John Garza was extremely quick and helpful. He was able to answer all my questions and went over everything with m I gave this a 5 star rating because John Garza was extremely quick and helpful. He was able to answer all my questions and went over everything with me after my car was done being serviced. Great customer service skills. More
by ITZELOROZCO
Verified CustomerEmployees Worked With
John Garza
January 30, 2019
Good service The service area was comfortable. There was coffee, snacks if needed. They did what was needed and fixed something that I did not know about . The service area was comfortable. There was coffee, snacks if needed. They did what was needed and fixed something that I did not know about . More
by RGONZ4228
Employees Worked With
Daytona , Angel Preciado
January 30, 2019
Amazing, outstanding Brian Rodriguez picked up our vehicle with a wrecker, diagnosed the issue and had it repaired in a few hours. We didn’t have to follow up with his tea Brian Rodriguez picked up our vehicle with a wrecker, diagnosed the issue and had it repaired in a few hours. We didn’t have to follow up with his team because they called us first to keep us up to date. Thank you ANCIRA Nissan More
by Ufgolf
Employees Worked With
Brian Rodriguez , Roy Sixto
January 30, 2019
Not very good I went in for an oil change everything was going good the price of the oil changes great don't get me wrong but it was an hour and 45 minutes weight w I went in for an oil change everything was going good the price of the oil changes great don't get me wrong but it was an hour and 45 minutes weight which I didn't mind but I asked if they could give me a ride to the H-E-B down the street on Wurzbach the guy said hold on let me find the guy that carrier the one that takes you over there well comes back and I asked him what happened with the guy he says I couldn't find him then he goes he doesn't answer his phone so then left me walking 2 miles away from Ancira it seems he was lying it feels that way I felt that way it's alright I walked and I walk back I have to do some grocery shopping I told the guy I don't need a ride back I can get an Uber I just need a ride over there but overall the old changes grade and like I said your prices are great but customer service was not all that More
by MARTINGALDIANO
Employees Worked With
I'll be honest with you I couldn't remember his name but it doesn't matter it should be one team one dream one service customers come first all the time
January 30, 2019
Maintenance service is great all the time. That is much I can say right now. Im dissatisfy by the Financial with interés and huge Montoya payment for my budget. service is great all the time. That is much I can say right now. Im dissatisfy by the Financial with interés and huge Montoya payment for my budget. More
by GEDREAM411
Employees Worked With
Sipriano Olivarri
January 30, 2019
Excellent Service Always offer excellent service and advice. Keep updates on status of the vehicle and make recommendation on other services needed without being press Always offer excellent service and advice. Keep updates on status of the vehicle and make recommendation on other services needed without being pressured to have the services done there. More
by JM
Employees Worked With
Yogin Trivedi, Ana Ofsdahl, Lee Hinton
January 30, 2019
Outstanding Service Team! We always receive great service from the Ancira Nissan Service Team. Otis has looked after our service needs for years and goes the extra mile to mak We always receive great service from the Ancira Nissan Service Team. Otis has looked after our service needs for years and goes the extra mile to make sure our vehicles are safe on the road. More
by DAVIDCOLLETT16
Employees Worked With
Otis and Mike in service, Ana Ofsdahl, Krystin Bauer
January 30, 2019
Great service and Friendly Environment The people at Ancira Nissan have been very kind and always do a great job. I’m a satisfied customer when I take my car in for service! The people at Ancira Nissan have been very kind and always do a great job. I’m a satisfied customer when I take my car in for service! More
by CHAVEZANTONIO84
Employees Worked With
John, Hilda, Daytona
December 31, 2018
They do not listen to you and do not value your time I made an appointment a week ahead of time and specified clearly that the problem was a leaky tire valve- this had been found in 5 mins with no charge I made an appointment a week ahead of time and specified clearly that the problem was a leaky tire valve- this had been found in 5 mins with no charge by a smaller shop but because the tire was still under warranty and had been replaced at Ancira and my car in a Nissan I waited and brought it here. Despite the confirmed appointment I had someone take the key without listening to my description of the problem. Then an hour later he came back to tell me they found no nails (I could have told them that!) and they had filled air in all 4 tires! I do not know if it was the fact that I am a woman or just a general carelessness directed at all customers. On my clarifying AGAIN that they should check the valve/tire sensor, they agreed to fix it for $150. Let us hope they fixed it. I am still waiting... Next time, will try another service place More
by SS
Employees Worked With
Travis
