
Ancira Nissan
San Antonio, TX
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6,412 Reviews of Ancira Nissan
AC repair STAT We had an AC repair issue. We took it in for diagnostic check. We were told the blower only. Then less than 45 days later the system went out again. A We had an AC repair issue. We took it in for diagnostic check. We were told the blower only. Then less than 45 days later the system went out again. All I felt was anger because I was $600 down and now facing another diagnostic fee to start over. All I thought was this isn’t fair, I already went through this the first time. I was ready to walk and lost confidence in my dealership. The dealership made it right offered STAT service and no diagnostic fee. This is what I am talking about making it right. In 24 hours, my car was in and out of the dealership repaired. Thank you!!!! More
Very happy! 😁 After shopping around for cars for several days, we came in on a Sunday and ended up buying two new vehicles. Ancira’s staff stayed late to make sure After shopping around for cars for several days, we came in on a Sunday and ended up buying two new vehicles. Ancira’s staff stayed late to make sure that we were good to go and had our new cars ready. We had a great experience! 😁👍 More
battery issues My car battery had a melt down (literally). Service was excellent. Mike Andrews was very thorough explaining what happened to my battery and kept in c My car battery had a melt down (literally). Service was excellent. Mike Andrews was very thorough explaining what happened to my battery and kept in constant contact. I felt that the price was a little high but I do have the peace of mind that their work is warrantied for a year. More
Service dept. As always great customer service. Am always out of there before promised time. Associates are courteous and professional. Can't ask for a better eperi As always great customer service. Am always out of there before promised time. Associates are courteous and professional. Can't ask for a better eperience. More
Always a pleasure Consistently provides excellent service. I have taken multiple vehicles to the service department and I have never had a bad experience. I would recom Consistently provides excellent service. I have taken multiple vehicles to the service department and I have never had a bad experience. I would recommend 100 percent! More
Efficient, Honest, Fast service. The best!!!! Mr Jose Lara was very helpful with me to have the best option to buy. He also understood exactly what I was looking for, very receptive, clear, and w Mr Jose Lara was very helpful with me to have the best option to buy. He also understood exactly what I was looking for, very receptive, clear, and went fast to the point. I didn't waist time. More
Great Service as always The transmission went out at 88,000 miles. Ancira service provided a tow and rental car free of charge because of our extended warrantee. We did n The transmission went out at 88,000 miles. Ancira service provided a tow and rental car free of charge because of our extended warrantee. We did not even know we were entitled to a rental car. They told us. They replaced the transmission and all we had to pay was a $100 deductible. More
Excellent As we were walking in, we were greeted by a friendly representative. We were then asked to sit in a waiting area and someone would be right with us. As we were walking in, we were greeted by a friendly representative. We were then asked to sit in a waiting area and someone would be right with us. Within a few minute another representative, this time from finance, came to help us. My visit was in regards to another vehicle, he was very nice and helped with what I needed. He then gave me options on what I could do and how he could help. He then introduced us to the sales representative who was also friendly and attentive. Both representatives, Steven and Max, were really attentive, nice and provided us with excellent customer service. I have been a client of this Nissan location and I can attest that every representative has provided me the same excellent service. I did go to another location a few years back where the representative did not even make an attempt to help me. More
Great staff We love this place they take care of us from maintenance to sales awesome. The best people work there. They take care of you like family. We love this place they take care of us from maintenance to sales awesome. The best people work there. They take care of you like family. More
Oil Change The entire service department is top notch, great service skills. Met me immediately when I arrived at the service area and had me in and out quickly. The entire service department is top notch, great service skills. Met me immediately when I arrived at the service area and had me in and out quickly. More