
Ancira Nissan
San Antonio, TX
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6,412 Reviews of Ancira Nissan
Great service Otis was right there to take care of me when I arrived. He was very friendly and professional. He told me that I was third in line for an oil and fi Otis was right there to take care of me when I arrived. He was very friendly and professional. He told me that I was third in line for an oil and filter change and that it would be about an hour. I went to the customer lounge and as always it was stocked with bottles of water, coffee and snacks. I also noticed new couches and chairs. They looked good until I picked a chair and sat down. They are very low to the ground and I sank down even farther when I sat down. I recently had my knee replaced and trying to get up out of that chair was difficult at best. I ended up sitting at the tables until my service was done. I observed other customers having similar problems getting out of those chairs. Since a large percentage of your customers appear to be 50+ years old, you might consider getting furniture where the seats are higher, more firm (but still comfortable) and easier to get in and out of. Back to the service, it was completed in about 90 minutes, and I was on my way. Thanks. More
Love this Dealership Joshua Cheatham is the BEST advisor. He always has a smile and a positive attitude. He handles everything in a professional matter and explains what Joshua Cheatham is the BEST advisor. He always has a smile and a positive attitude. He handles everything in a professional matter and explains what is wrong and what they will be doing. He returns phone calls expediously which is so nice. Thanks Joshua for a job well done - you are definitely an asset to the dealership. More
Satisfied customer Greeted quickly at service center and offered shuttle service. Knowledgeable service advisor. Services were clearly explained. Vehicle ready when p Greeted quickly at service center and offered shuttle service. Knowledgeable service advisor. Services were clearly explained. Vehicle ready when promised. Overall, good experience. I would return to this dealership for service. More
Great service Otis was very helpful and professional. He kept me up to date on the progress of my repair. I really appreciate his due dullegence on my repairs. Otis was very helpful and professional. He kept me up to date on the progress of my repair. I really appreciate his due dullegence on my repairs. More
Great service Apparently my transmission cooler was faulty. It was covered under the drivetrain warranty. It didn't cost me anything, so I was super stoked about th Apparently my transmission cooler was faulty. It was covered under the drivetrain warranty. It didn't cost me anything, so I was super stoked about that. Excellent service More
Always fast and accurate services I always have a great experience Mike Andrews and Otis took very good care of me. They always keep me informed on my service progress and always expla I always have a great experience Mike Andrews and Otis took very good care of me. They always keep me informed on my service progress and always explain all my services and approx cost before the service is done. I would recommend this service department to all Nissan owners. More
Quick and Satisfying Josh is a great service person. Always use him for all 3 of my cars. Helpful and knows his job well. Answers questions and issues. Josh is a great service person. Always use him for all 3 of my cars. Helpful and knows his job well. Answers questions and issues. More
Oil change and service. Very professional. Quick turnaround. Didn’t try to sell me other items. In fact, I asked for one thing and was told it was checked and I didn’t need i Very professional. Quick turnaround. Didn’t try to sell me other items. In fact, I asked for one thing and was told it was checked and I didn’t need it. More
Registration inspection Outstanding service. Outstanding service is always provided at this dealership. The personnel are friendly, courteous, and always seem to be happy. T Outstanding service. Outstanding service is always provided at this dealership. The personnel are friendly, courteous, and always seem to be happy. The uniforms are clean and the personnel are always respectful and neat in appearance. More
Great service We were able to bring our car in right away after I called with a concern. Matt remembered that I asked about shuttle service after dropping off the c We were able to bring our car in right away after I called with a concern. Matt remembered that I asked about shuttle service after dropping off the car and had a driver ready to take me right away. More