Ancira Volkswagen
San Antonio, TX
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Professional, honest and knowledgeable. Are just some of the words used to describe my experience with Charels. I would absolutely recommend charles to may friends and family. the words used to describe my experience with Charels. I would absolutely recommend charles to may friends and family. More
The whole experience was phenomenal. The salesman (Mr. The whole experience was phenomenal. The salesman (Mr. Fernandez) was very friendly and helpful. The sales department was very helpful in working w The whole experience was phenomenal. The salesman (Mr. Fernandez) was very friendly and helpful. The sales department was very helpful in working with us to enable us to purchase the vehicle. The vehicle is awesome, great ride, lots of room and convenience features we never thought of having in our new car. We were not in the market for new car. We just wanted to look at the Passat because of the TV ads. We are very pleased, thank you ANCIRA VOLKSWAGON. Ruben and Mary Caraveo More
I brought my car for multiple problems. Wayne took detailed notes and addressed all my concerns professionally and efficiently. I would absolutely bring my future business to him. detailed notes and addressed all my concerns professionally and efficiently. I would absolutely bring my future business to him. More
I am very please with the service provide by Ancira VW and Ariel Hernandez is a Service professional tech and always has the answer and keep me informed and up to date on any issued concerned my vehicle and Ariel Hernandez is a Service professional tech and always has the answer and keep me informed and up to date on any issued concerned my vehicle More
Kevin Matsumoto at Ancira Volkswagen was a great help. He worked hard to find the Jetta we were looking for and was able to meet our price goal. Kevin was very easy to work with "NO PRESSURE" type of salesma worked hard to find the Jetta we were looking for and was able to meet our price goal. Kevin was very easy to work with "NO PRESSURE" type of salesman.Kevin was able to asnwer all of our technical questions and assisted in setting up the electronic features in the Jetta for us. I would definitly recommend visiting Kevin at Ancira Volkswagen if you are in the market for a Volkswagen. More
ALWAYS helpful, friendly, accommodating, and he greets you with a smile. Very aware of my busy schedule. He goes that extra mile to make the customer happy! you with a smile. Very aware of my busy schedule. He goes that extra mile to make the customer happy! More
Since the moment we met Joe Mejia i knew he was out to help us get a car that we needed. He got streight to the point and let us know what was in our budget range. I will deffinatly recommend this dealers help us get a car that we needed. He got streight to the point and let us know what was in our budget range. I will deffinatly recommend this dealership to my friends and family! More
This was only a 3 month service for my vehicle. The service rep was very helpful in letting me know I didn't need an oil change yet. He was also helpful in letting me know that service was free for th service rep was very helpful in letting me know I didn't need an oil change yet. He was also helpful in letting me know that service was free for this and a few other visits in the future. The salesman had gone over this but I just forgot, thanks James Dalton More
Odie has helped me with my cars for years and he has never failed to surprise me with just how much he has gone above and beyond what I expected. It would be hard for me to consider another vehicle mak never failed to surprise me with just how much he has gone above and beyond what I expected. It would be hard for me to consider another vehicle make other than Volkswagen because then I would not have such a trusted, warm, and genuinely caring service advisor as Odie Dominguez. It's a good thing that Volkswagens are such good cars! The work at this dealership has always been of the highest quality and in my 30+ years as a driver I have never had such a pleasant experience taking my car in for service. My car is serviced promptly and correctly and repairs are fully explained to me. My issues are addressed and I know what steps are required next for service. Any warranty or recall issues are addressed and if my car has to stay overnight, a rental car is promptly arranged. I might expect this level of service from a dealer of cars generally considered for the wealthy - Mercedes, Porsche, or Jaguar so it is even more surprising from a Volkswagen dealership. I would not hesitate to recommend this dealership to anyone, even close friends and relatives - A+! More
Very nice and friendly atmosphere. Our sales rep was very hospitable and knowledgeable about the vehicle he sold us. The other employees were very courteous and accommodating. Overall a good buying ex very hospitable and knowledgeable about the vehicle he sold us. The other employees were very courteous and accommodating. Overall a good buying experience. More


