Ancira Winton Chevrolet

I went to other places but Michael kept contact with me and I am so glad I did because he helped me find the truck that fits me and my needs and I am so glad I did because he helped me find the truck that fits me and my needs More

Awful. Brand new truck broke down 8 miles from Ancira. Got the typical add-on BS, as well. Had to take an Uber home and got no offer of a loaner car, then they tried to give me a replacement that was scra Got the typical add-on BS, as well. Had to take an Uber home and got no offer of a loaner car, then they tried to give me a replacement that was scratched. The managers clearly do not give a rat’s behind about customer service and I would NEVER recommend this place. I should’ve gone to Freedom or any other chevy dealership. While Sam Was definitely nice, the rest of that place is a flat-out embarrassment. The entire staff is incompetent and I would be very alarmed if I was the owner - just look at at all the recent Yelp reviews, they are not painting a false picture. I can not adequately describe how much of a nightmare this experience was. More

I kept noticing their great pricing online but they are far from my residence since I live near Austin so I kept trying to find a comparable deal online. I started at Nash in San Marcos. Went through the p far from my residence since I live near Austin so I kept trying to find a comparable deal online. I started at Nash in San Marcos. Went through the process of purchasing a new vehicle and they were more expensive by $3000. They said there is no way Ancira can get you the price they are quoting. It must be a scam. I called into Ancira and got Sam as a sales person. Nice guy doing what he has been taught I suppose. He explained their is the online price with tt&l plus on star fee which can be taken off and a free key program that cost $399 that can also be taken off with managerial approval. Said I would need to pay for tint and bedliner which made perfect since to me. Said these are all the fees. But unfortunately they did not tell the truth. They present all these fees plus: $300 for door trim, $1495 for Ancira paint repair if there are any future paint issues, a $399 windshield fee an additional fees which I cannot remember. I said Sam. I told you I will be driving from the Austin area and do not want to waste my time and show up to see additional fees like delivery fee etc. he said not there are no additional fees. I guess this sales approach works because people do not read the fine print. Buyer beware this dealership presents one thing online and then face to face increases the price. This is a poor way to do business. More

If i could give negative starts I would. This was the worst experiencesI have had buying a truck. Ancira has yet to fix problems they said they would do in writing. I would pay more money to buy else whe worst experiencesI have had buying a truck. Ancira has yet to fix problems they said they would do in writing. I would pay more money to buy else where then to deal with the used car corruption of Ancira. They will not return emails or calls. My salesman totally blew me off. He was more interested in his commission then providing customer service and doing what he promised in writing. I will not even have my vehicle serviced by Ancira for fear of them screwing it up and not doing what they said they would do. More

I spent close to 3 hours here today trying to get a replacement for the lemon of a 2019 silverado they sold me. I was willing to make some concessions, but didn't feel that I should have to pay much m replacement for the lemon of a 2019 silverado they sold me. I was willing to make some concessions, but didn't feel that I should have to pay much more, because it's not my fault that the A/C keeps going out (3 times, 4th time in the shop since Sept). I told everyone I spoke to that I had a hard cap for my monthly payment. They kept saying we'll get it there just get through financing. I trusted them to make it happen. So in finance I was $24 over my cap with an Intrest rate that I know for a fact I can beat on a truck I'm really not happy with and that's with me having to put $2k down. When I asked the finance manager about the intrest rate, he said he could shop it around. ????? Why didnt you do that during the 3 HOURS I was already there sitting in the waiting room. I told everyone my situation and that I was trying to get out of a xxx truck without going through the Lemon Law, but nope they were just trying to stick it to me one last time. I walked. Should have bought a Ford More

WONDERFUL I had taken the car for a recall before and trans service. Ray kept us informed throughout the whole process and it was done quicker than I thought! I had taken the car for a recall before and trans service. Ray kept us informed throughout the whole process and it was done quicker than I thought! More

Worst Service Ever at a Dealership I agreed to pay Ancira Winton their asking price for a 2018 Suburban and drove over 240 miles to buy the vehicle. Told them I had a trade in and they I agreed to pay Ancira Winton their asking price for a 2018 Suburban and drove over 240 miles to buy the vehicle. Told them I had a trade in and they sent me a range from a supposed "3rd party independent appraiser" paid for by them. I told them their range was too low and they assured me that their on site appraisals were always higher if I brought my trade in to them. So, I made an appointment to see them and drove over 240 miles from McAllen to meet them - I arrived on time. They did not have anyone to see me when I got there. The vehicle I was purchasing was also not at the dealership - it was at some Gun Club on display. It took them about 45 minutes to go get it. Finally, the internet sales lady placed me with a ridiculous, condescending salesman named J Lopez who refused to acknowledge that a vehicle appraisal should take into account the luxury and 4 wheel drive packages on my trade in vehicle. He kept insisting that the features on a vehicle don't matter. When I asked him why they itemize these things on all their vehicle invoices and taut all the luxury features on a vehicle when trying to sell it he stated that they don't do that. Hello!!!! Is that not the ultimate in Stupidity! I was showing him the NADA appraisal and he said that they did not sell cars and that their appraisals where junk. When I pointed out that NADA stood for "National Automobile Dealers Association" and that their dealership was a part of NADA he still remained in "dense" mode and claimed that they did not know what they were talking about. When I told him that his offer was too low on my trade in he stated "well why don't I just sell you my personal car for the NADA value - how would you like that!" When I asked him why he was offering to sell his personal car to me he said because he wanted the NADA value. At that point I determined that I would never buy a vehicle from Ancira Winton because anyone who would let their salesman act like J Lopez did was not worthy of my business or anyone else's business. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. THEY DON'T CARE ABOUT CUSTOMER SERVICE!!!! More

Horrible service center experience The service department is the worst I have ever seen, George was my service advisor who I hardly heard from, there was almost no communication at all. The service department is the worst I have ever seen, George was my service advisor who I hardly heard from, there was almost no communication at all. The only way I could talk to him to check on the truck was holding for 20 minutes or being lied to about a call back, his manager Mr. Vetter was no different with the bad communication and a poor attitude especially when the bad service was brought to his attention. I was told to make an appointment so I did, just so the vehicle could sit for a week because their busy and backed up was the excuse I got from George. when a technician finally got to the truck he couldn't duplicate the problem, this truck almost didn't make it on a tow truck because the 11 month old Ancira transmission was failing. After wasting a lot of time the technician took the transmission apart and they definitely found a problem and instead of replacing the unit which is what I bought,a complete unit, they replaced a part and put it back together. So now that its done almost a month later,I have a transmission that has been patched up and the clock on the original warranty is still ticking. The fact that this was a warranty job makes me think feel like I didn't matter and they got my money already More

Excellent Everything! Our experience was amazing! We were helped in every way possible and they made our experience such a great one! We had no trouble and they made it sup Our experience was amazing! We were helped in every way possible and they made our experience such a great one! We had no trouble and they made it super easy for us! Couldn’t have asked for anything better, Armando Evangelista dos such an amazing job! We will definitely be back! More

2017 Chevrolet Spark I purchased my 2017 Chevrolet Spark in 2016.. The salesman was great. Fast forward to 2018 and a little over 16k miles and the vehicle doesn't want t I purchased my 2017 Chevrolet Spark in 2016.. The salesman was great. Fast forward to 2018 and a little over 16k miles and the vehicle doesn't want to start. Whether I become a repeat buyer depends on the service department. My experience with the service department has been poor. I've been asked how I turn the key to start the vehicle. Great salesman but I would not recommend this dealership. More