Anderson Ford
Bullhead City, AZ
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Anderson Ford's service department filed a warranty claim against my truck's VIN, however I've never visited Anderson Ford, and I can't reach anybody to fix it. Ford's records show Anderson Ford performin against my truck's VIN, however I've never visited Anderson Ford, and I can't reach anybody to fix it. Ford's records show Anderson Ford performing safety recall 26S69 on my 2026 F-150 at 8,628 miles. However, I have never been to this dealership or to Bullhead City, and my truck has less than 1,500 miles on it. The vehicle was in a different state entirely at the time of the claimed service. I assume this was a clerical error, such as a mistyped VIN, however it means I can't get my recall performed as Ford's systems show it as completed (so other dealers can't do it and get paid appropriately) and my truck's history now shows inaccurate mileage. I've opened a case with Ford Customer Relationship Center who said I should request Anderson Ford correct the claim. However, I've only reached an AI agent, and a voicemail box, with no return call yet. Anderson Ford's Service department seems nearly impossible to reach. More
Bait and switch! Advertised a new 2025 Ford Bronco, then raised the price. Reported them to the Arizona Attorney General and Ford Motor Company. Everything is docu Advertised a new 2025 Ford Bronco, then raised the price. Reported them to the Arizona Attorney General and Ford Motor Company. Everything is documented. They even admitted the mistake saying it was a "communication error by a third party," but wouldn't honor the price. Guess that's why the owner, Jason Anderson, has a 2.5+ $$million dollar home in Lake Havasu. Very friendly, and very slick. Not to be trusted. More
Worst dealership ever! !!!! This is definitely a customer NO SERVICE dealership!!!! Bought my car there and all I’ve ever gotten is lip service from the service department. !!!! This is definitely a customer NO SERVICE dealership!!!! Bought my car there and all I’ve ever gotten is lip service from the service department. More
I worked with Joey Riordan on the phone to purchase a Hybrid Escape. He was SOOO enthusiastic, friendly and helpful with absolutely no nonsense! I am from Las Vegas and had an extremely frustrating d Hybrid Escape. He was SOOO enthusiastic, friendly and helpful with absolutely no nonsense! I am from Las Vegas and had an extremely frustrating day with the dealership here. My daughter contacted Anderson Ford. They had the car I wanted in Kingman. Everything was orchestrated perfectly and I got the car DELIVERED that same evening by Nick Anaya....ALSO a most helpful and friendly young man. I have nothing but good things to say about the people at Anderson Ford....Thanks so much. More
We are in our 70’s so hoped to buy used car from large, reputable dealer. Bought good looking car but only made it 10 miles before check engine light came on. Went back immediately and BEGGED to buy a diff reputable dealer. Bought good looking car but only made it 10 miles before check engine light came on. Went back immediately and BEGGED to buy a different car but they said no way. Shop turned off light and said just a loose wire. 380 miles later check engine light back on. Paid $100 to have it turned off again but was told if the fuel pump is going out it will be a WHOLE LOT more than that. Shame shame shame on Anderson Ford !!! As far as “friendliness “ they were REAL friendly till after they got our (cash) money. After that it was “ you’re on your own now old timers” . I say again SHAME ON YOU ANDERSON FORD !!!! More
Great service for a sale! Everyone...and, I mean EVERYONE, was just wonderful! No pressure, no "add-ons"..just straight up dealing! Joseph Cox was unbelivably helpful to a 't Everyone...and, I mean EVERYONE, was just wonderful! No pressure, no "add-ons"..just straight up dealing! Joseph Cox was unbelivably helpful to a 'technolocically challenged" buyer! The sales manager, finance manager, customer realtions individual...ALL were very pleasant and helpful! More
Worked really Hard for this Deal to be right After a few missteps and some wrangling everything that I ask for was corrected and done to satisfactory shape on my new truck 2016 Ecco boost F150 FX After a few missteps and some wrangling everything that I ask for was corrected and done to satisfactory shape on my new truck 2016 Ecco boost F150 FX4 lifted. Nice lift kit setup Whole crew stepped up to make it right and its appreciated greatly More
