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Anderson Honda
Cockeysville, MD
114 Reviews
Honda Dealership near Baltimore, Towson & Timonium, MD
At Anderson Honda, our Honda dealer Maryland customers know that we always go the extra mile to make you smile. That's just the way that we like to do business here in Cockeysville, as we are certainly miles ahead of your typical Honda dealership.
The fact of the matter is that Anderson Honda is largely considered by many drivers throughout Cockeysville, the city of Baltimore, Towson, Owings Mills, Pikesville and Parksville as the go-to dealership in the area. And there really is no mystery as to why this is the case the either, because every single day we make it our mission to exceed the expectations of those who wisely choose to do business with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 114 reviews
January 19, 2019
Love my Pilot and this dealership! I originally went in to buy used. I test drove an Acura and highlander with James. I took too long to decide and the highlander sold. I liked James so I originally went in to buy used. I test drove an Acura and highlander with James. I took too long to decide and the highlander sold. I liked James so much and really wanted to buy from him because I trusted him, so I went back to check out the used Pilots. In the end I bought a 2019 New Pilot and couldn’t be happier. James was a joy to work with. He wasn’t pushy and he was very honest. I financed it through them and Jared made the process so easy. I highly recommend this dealership, James Weldon and Jared. They make purchasing a car fun and easy! More
by Cathy
Employees Worked With
James Weldon
December 04, 2018
Anderson Honda is trustworthy! Thank you James Weldon for presenting a new lease option that absolutely matches my needs! Very personable...gives top-notch customer service...easy t Thank you James Weldon for presenting a new lease option that absolutely matches my needs! Very personable...gives top-notch customer service...easy to understand! More
by Ciara B.
Employees Worked With
James Weldon, Eric, Dustin
December 01, 2018
Best Salesman Ever I just bought a new CRV and could not have been happier with my experience. James Weldon is great to work with... very knowledgable , very accommodati I just bought a new CRV and could not have been happier with my experience. James Weldon is great to work with... very knowledgable , very accommodating and no pressure. I got a great price too. More
by Barb
Employees Worked With
James Weldon
November 18, 2018
My NEW CR-V Great CUSTOMER SERVICE/ SALESMAN James Weldon!!! I had been contemplating buying the new CR-V because I needed a vehicle to get me safely to work on Great CUSTOMER SERVICE/ SALESMAN James Weldon!!! I had been contemplating buying the new CR-V because I needed a vehicle to get me safely to work on those bad snow days. During a routine oil change for my car I decided to checkout the vehicles on the showroom floor and met a kind, gentleman named James Weldon who must have know I need his expertise on CR-V. He went above and beyond for me until I made my decision. James gets to know his customers and guides you through the whole process of vehicle purchase. Also, thank you Dustin in finance!! I am very happy with my purchase More
by Hunt7091
Employees Worked With
James Weldon III
September 26, 2018
New Honda CR-V Chris Brooks treated us very well. I would recommend this salesman and dealership! Dustin in finance was also wonderful to work with! Very happy with Chris Brooks treated us very well. I would recommend this salesman and dealership! Dustin in finance was also wonderful to work with! Very happy with my new Honda! More
by My03boys
Employees Worked With
Chris Brooks and Dustin in finance.
August 10, 2018
Horrible experience Very rude service department. I asked the service manager to point out the hole in my condenser - next thing I know he was in my face demanding that I Very rude service department. I asked the service manager to point out the hole in my condenser - next thing I know he was in my face demanding that I do not speak to him in that "tone". Seems like the service manager is full of himself. I walked into his office and first thing I see are his feet up on the desk, leaning back in the chair like he owns the place. I ended up getting "kicked out" AVOID AT ALL COSTS!!!!! THERE IS A BETTER DEALERSHIP RIGHT DOWN THE STREET LONG DUE UPDATE: I went to Heritage Honda a couple of weeks after this incident and they replaced the condenser under warranty. Unbelievable. More
by mfishman11
Employees Worked With
Service Manager, Jeff Miller
March 29, 2018
Shakedown at Anderson Honda. STAY AWAY!!! Last night I dropped my new 2018 Odyssey off and this morning Gerard called me to let me know it would cost $260 to repair. Since we needed an oi Last night I dropped my new 2018 Odyssey off and this morning Gerard called me to let me know it would cost $260 to repair. Since we needed an oil change in a month or so, I asked how much that would be and was told $49.95. The shuttle picked me up at home when the repair was done and up to this point all was good, and all downhill afterwards. When I got to the dealership, I was directed to the cashier and she gave me the total, which didn’t sound right. I looked at the invoice and saw they added this mysterious shop fee of $25. The cashier was very nice about it and went and fetched Gerard who came and said they charge shop fees and would get the service manager as he agreed I was not told about it. The service manager came out and was completely uninterested in talking professional or respectfully to me. Instead he lectured and belittled me stating “all the dealerships charge shop fees.” I have used local Honda dealerships for years and that is not true. His cashier then pointed to a sign that says they charge shop fees. I said “This was my first time using Anderson and since my interaction was a nighttime drop off and a phone conversation, how would I have read this sign?” I continued “I may have just had my car serviced somewhere else” because their price was high anyway and I only did it out of convenience. He replied “you’d go somewhere else over $25? I’m charging you the $25.” So that was the shakedown. They are charging me a fee I knew nothing about as Gerard didn’t tell me and I can’t have my car unless I pay. The service manager is a cold person totally uninterested in customer service. This was by far my worst Honda dealership experience ever. If they treat customers like this, one has to wonder how well they really treat the car. More
by Steve563
Employees Worked With
Gerard and service manager
February 25, 2018
Great experience with Sales person and Sales manager . Great sales experience but Finance guy sucks . I highly recommend having your finance in place so as not to deal with this person for any length of t Great sales experience but Finance guy sucks . I highly recommend having your finance in place so as not to deal with this person for any length of time. If you aren't buy he has no reason to deal with him. A wet dish rag has more personality than hi,. Otherwise the sales experience was great for someone like me who despises the car buying process. More
by R Levee
Employees Worked With
Rennie Stinebert, Jim Kelly Finance guy ,who cares .
December 29, 2017
Terrible service and communication Brought Odyssey van in for routine service. Told service tech on phone and in person that the van needed to be on a wheel alignment lift due to it be Brought Odyssey van in for routine service. Told service tech on phone and in person that the van needed to be on a wheel alignment lift due to it being a handicapped van with a lift. After waiting over an hour, a service technician told me that the lift was under repair and would not be ready until next week. No apology, no adjustment for inconvenience.... just told to reschedule for sometime next week. Needless to say, I have found another dealer to service all of my Honda vehicles. More
by retiredteach
Employees Worked With
cannot remember name
November 08, 2017
SPECIAL COVERAGE ADJUSTMENT I HAD TO BRING MY 2012 GMC TERRIAN IN FOR A SPECIAL COVERAGE ADJUSTMENT. I PAID FOR AN OIL CHANGE AND HAD TO BRING MY TRUCK IN FOR THEM TO CHECK THE O I HAD TO BRING MY 2012 GMC TERRIAN IN FOR A SPECIAL COVERAGE ADJUSTMENT. I PAID FOR AN OIL CHANGE AND HAD TO BRING MY TRUCK IN FOR THEM TO CHECK THE OIL EVERY 500 MILES... FINALLY GOT IT FIXED AND GET TRUCK BACK. A DAY LATER MY TRUCK WAS OVERHEATING AND HAD TO BE TOWED BACK INTO ANDERSON. SERVICE WRITER CALLS ME AND SAYS THAT I NEED MY RADIATOR REPLACED. IT WILL COST 610.00 AND THEY CAN GIVE ME 10% DISCOUNT. TAKEN TO ANOTHER MECHANIC AND HE STATES RADIATOR IS FINE AND NEVER WAS LEAKING . HE REPLACED A RING IN MY ENGINE FOR A COUPLE DOLLARS WHILE DEALERSHIP IS HAVING ME REPLACE A MAJOR PART AND TRYING TO CHARGE ME TRIPLE THE AMOUNT IT COSTS FOR A RADIATOR THAT ISNT EVEN BROKEN !!!!!!!!!!!!BEWARE!!!!!!!!!! More
by CMARTIN85
Employees Worked With
KEVIN
