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Anderson Subaru

Pensacola, FL

4.9
265 Reviews

7050 Pensacola Blvd

Pensacola, FL

32505

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265 Reviews of Anderson Subaru

August 05, 2018

Disappointed I don’t feel good going to this place. Not welcoming environment. I was not advised that I should get break fluid changed during the last service. The More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name
Aug 06, 2018 -

Anderson Subaru responded

Hi AJ, I apologize that your experience did not meet or exceed your expectations. We would like to make this situation right. Please contact Ricky Stokes at rstokes@andersonsubaru.net or call 850-696-1256 to schedule a time where we can rectify this situation. Thank you! Emily Toussaint & Your Friends at Anderson Subaru

July 27, 2018

Anderson Subaru It all started with Justin over the phone, he was very nice and helpful. We were met at the dealership y Justin, again very nice. Wayne helped us wi More

by Sally123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Steven Simpson, Wayne Barr
Jul 28, 2018 -

Anderson Subaru responded

Either working with a group or individual, our sales team try to get the best fit vehicle for you. We are happy for the opportunity to serve you anytime, and hope you enjoy the ride until we see you again! Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

July 25, 2018

Got everything we wanted! It was a very informative and enjoyable experience. The vehicle had all the features we had heard about and wanted for safety. The lifetime warranty More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Simpson, Steven Simpson
Jul 26, 2018 -

Anderson Subaru responded

Thanks JJ! Subaru is a great brand and even better partnered with The Anderson Advantage plan. I hope you get to experience the amazing Service Department as well! Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

July 18, 2018

Service department Great job as always from the service department. Did everything needed to seals and brakes and my 2014 Legacy feels like I just drove it off the showr More

by HarryD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Sherrill
Jul 19, 2018 -

Anderson Subaru responded

Thanks so much for letting us know you enjoy your service visits with us! It is a pleasure to serve our Subaru customers; seeing how much you love your Subaru makes helping you take care of it so easy. Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

July 03, 2018

Wonderful Customer service was outstanding. The service was flawless. They really cared about you. The service advisor took time to explain the work performed a More

by Lww0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Sherrill
Jul 13, 2018 -

Anderson Subaru responded

Thank you for the review Lww0618! We really do care about our customers and appreciate your feed back. If you have any questions feel free to contact us anytime. Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

July 02, 2018

My car is running perfectly again! I brought my car in because it was knocking when I turned left or right. I thought it was CV joints. Anderson fixed my bent left axle (I was wrong) More

by Khalisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Holmes, Jimmie Sherrill
Jul 13, 2018 -

Anderson Subaru responded

I'm glad we were able to find and fix the issue for you! Nothing is better than knowing your car is in good hands. Thanks for the review! Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

June 25, 2018

Smooth operation with premium waiting lounge I had a 740am appointment, they told me that my service may take 2 hours, but they had me ready to after only an hour in cool, comfortable waiting are More

by triple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Sherrill
Jul 13, 2018 -

Anderson Subaru responded

That's what we like to hear! Quick and comfy, sounds like a great service! Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

May 26, 2018

More like it My prior couple of visits for service were a bit of a challenge, so it was refreshing to have this trip go smoothly. Appointment made online, showed More

by Dean Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I Joe White
Jul 13, 2018 -

Anderson Subaru responded

I'm sorry to hear your past visits haven't been up to par but ecstatic that we were able to turn things around. We are always working on improving and truly appropriate your feed back. Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

April 29, 2018

Purchase of used 2017 Outback. My wife and I were met by Wayne Barr when we arrived at the dealership. He is an extremely knowledgeable salesman and was invaluable to us as we purch More

by Navyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Simpson, Wayne Barr
Jul 13, 2018 -

Anderson Subaru responded

Yay! Welcome to the Anderson Subaru experience! Thank you for the opportunity to assist, and for letting us know how we did. Wayne Barr and Paul Simpson are great at making a stressful situation stress free.Enjoy your new Outback and we hope to see you in for your 1st service in the fall. Adventure On, Sarah Tsuji & Your Friends at Anderson Subaru.

February 20, 2018

Stellar customer service with integrity! Wayne Barr & Paul are stellar! They worked it out so that we could buy the car we really wanted at a price we could afford with integrity & kindness. More

by Dhall61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Simpson, Wayne Barr
Apr 23, 2018 -

Anderson Subaru responded

Thank you Dhall61, your words echo what we aim to achieve. We appreciate you taking the time to leave us your feedback. I am excited to hear that you are taking advantage of the Love Encore program - you've probably already had your return visit, and I am sure you learned much more than you did when you drove the car home the first time. It is such a wonderful program, we encourage all of our customers to take advantage! Thank you for your trust. We like to think we are not typical (in a great way!) Adventure On, Helen Moss & Your Friends at Anderson Subaru

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