Anderson Subaru
Pensacola, FL
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265 Reviews of Anderson Subaru
Painless purchase We came to Anderson from Mobile because of the seamless way they operated. Every question was answered in a timely manner. Every concern was address We came to Anderson from Mobile because of the seamless way they operated. Every question was answered in a timely manner. Every concern was addressed in a pleasant and professional way. From our first contact with Greg Longe to Brian Jones to Paul Simpson, the process was no pressure with all the time we needed given without hesitation. If you want to buy a car and have fun doing it, go to Anderson Subaru and ask for Brian Jones! More
Good Customer Care Worked hard to win my trust and business. Friendly. Knowledgeable about the vehicles. Took time to make sure I was taken care of during the process. Worked hard to win my trust and business. Friendly. Knowledgeable about the vehicles. Took time to make sure I was taken care of during the process. More
Super fast and very easy. Brain was awesome! He made the buying experience super easy. He had a lot of knowledge about Subaru and the car I wanted to buy. I would totally recom Brain was awesome! He made the buying experience super easy. He had a lot of knowledge about Subaru and the car I wanted to buy. I would totally recommend anyone who is looking for a new or used car to go see Brian Jones at Subaru. More
EXCELLANT Wife said service, appearance, attentiveness and courteousness were excellent. That pretty much sums it up in a nut shell. So we will be back for the Wife said service, appearance, attentiveness and courteousness were excellent. That pretty much sums it up in a nut shell. So we will be back for the next required service. More
WRX Wizard To say the least Brian Jones knows what he is talking about when it comes to Subaru. From the specs of the engine, to the AWD, down to the accessories To say the least Brian Jones knows what he is talking about when it comes to Subaru. From the specs of the engine, to the AWD, down to the accessories you can get to totally personalize your car. I was blown away by his vast knowledge about the car I was looking at. He got me in my dream car, and out the door. More
Horrible, horrible experience! I had the worst experience of my life in buying a ca here. I have purchased 5 Subarus in the past. I went to Louisville Kentucky to purchase my last I had the worst experience of my life in buying a ca here. I have purchased 5 Subarus in the past. I went to Louisville Kentucky to purchase my last one. I live in Pensacola, but I go to Macon for service. I will never set foot in that place again for anything. More
Honest and fair We had a very positive and hassle-free experience at Anderson Subaru. We bought a used RAV4 and got a fair price for it. The service was the best we h We had a very positive and hassle-free experience at Anderson Subaru. We bought a used RAV4 and got a fair price for it. The service was the best we have had. Wayne was professional and did not pressure us whatsoever. They detailed and fixed something after we purchased the car, because they indicated it was the right thing to do. Thank you, Wayne and Anderson Subaru. More
Painless! Got car &price I wanted. Brian Jones worked around my schedule, didn't bother me..and got me the car at a price I wanted to pay. Never owned a Subaru but looking forward to it Brian Jones worked around my schedule, didn't bother me..and got me the car at a price I wanted to pay. Never owned a Subaru but looking forward to it. More
Buying made easy Really liked dealing with Brian he wasn't pushy and gave me time to look the vehicle over . He also helped me get right to the point with price I want Really liked dealing with Brian he wasn't pushy and gave me time to look the vehicle over . He also helped me get right to the point with price I wanted to pay. More
A Truely Unique and Wonderful Buying Experience Anderson Subaru is far from the closest Subaru dealer to my residence, but as I hunted for a Subaru and a dealer who would work with me to coordinate Anderson Subaru is far from the closest Subaru dealer to my residence, but as I hunted for a Subaru and a dealer who would work with me to coordinate the end of my BMW lease and the leasing of a new Outback 3.6R Touring, they were the third to be contacted. And my search ended there in Pensacola. Paul and Wayne made it clear that my needs/desires ranked #1 (for real - not just talk) and whatever came second was way down their priority list. Paul sketched out the lease deal to give me an idea of the cost once things were finalized with Subaru Financial Services. And he would start looking for the exact car I wanted, when I wanted it. He found the car, arranged for its delivery, completed the lease agreement, got it approved and called me two days after our first conversation to tell me that I could come in at my convenience, give him a personal check, sign some papers and leave with my new Subaru. What a dealership!! I have bought or leased over twenty new vehicles from franchised dealers representing a broad range of cars: Mercedes, Jaguar, BMW, Cadillac and Pontiac, Toyota, Hyundai, Mini. None of the dealers has even come close to the virtually perfect customer experience I've had at Anderson Subaru. And this wonderful experience is a function of this dealership and its staff -- it's not Subaru, it's ANDERSON SUBARU that is so very good. In contrast, my local Subaru dealer tried to sell me an in-stock 2.5 Outback; when I declined, the salesman let me know (in a very hush-hush disclosure) that Subaru was going to discontinue the 3.6R six cylinder engine. Not exactly sure when but it was coming. I questioned this information and never heard a peep from this confidential informant/sales person. I contacted the Subaru US Hq and received an apology for the misinformation. A second dealer told me that the Touring model was very hard to get and I should place my order for one right away (3 months before I would need it). Thinking that that was not too bad, I asked the sales person to price the lease I wanted and let me know what the cost would be. Never heard from this guy either. Avoid run-arounds, misinformation and indifference to you as a customer and go to Anderson Subaru, just off I-10 at exit 29, south (I think) check before you go, but do go. More