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Anderson Subaru

Pensacola, FL

4.9
265 Reviews

7050 Pensacola Blvd

Pensacola, FL

32505

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265 Reviews of Anderson Subaru

October 01, 2014

AWESOME STAFF & SERVICE We can't say enough good things about the staff and service at Anderson Subaru. They are there to help at every turn. they truly know what service af More

by wdickup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan, Ian, Ricky
Nov 21, 2014 -

Anderson Subaru responded

Your feedback is refreshing! We appreciate you taking the time to share your thoughts, and I couldn't be more pleased to hear how positive your experiences have been at Anderson Subaru. We like to think we are a family, and hope that our customers also feel they are in the family as well. We look forward to continuing to serve you and your family. I wish you safe and happy adventuring until we see you again! Helen Anderson Subaru

September 22, 2014

Very Satisfied All my dealings with Anderson Subaru have been pleasant. I have found every single one of their employees to not only be courteous, but also above and More

by keithhelwig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jojo Batista
September 11, 2014

Great experience I work for a local hospital and always schedule service after a long, grueling 12 hour shift in the ER, but service is always fast and the waiting are More

by Mmlowrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 11, 2014 -

Anderson Subaru responded

Thank you for taking the time to review us, and I'm thrilled to hear that we don't make you miss out too much of the rest you need after your long shift! We appreciate your feedback, and we will keep things speedy for all our waiting customers. Safe adventures to you and we thank you for choosing Anderson Subaru!

September 09, 2014

5 star Dealership! I've been a Subaru owner since 2002. When I started using Anderson Subaru for Sales and Service the experience has been "Top Notch" compared to other More

by navfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan, Ian and the rest of the service team, Paul Simpson, Adam Corey
Mar 20, 2015 -

Anderson Subaru responded

Wow, such praise! I'm excited to hear we are keeping up with our mission of being a truly positive automotive experience in all aspects. Thank you so much for your feedback, it's the best way for us to know how we are doing. I appreciate your time and we love that you would voice your experience. Keep adventuring in your Subaru, and we look forward to seeing you in again for whatever your Subaru needs may be. Don't be a stranger though, we have a BRAND NEW interior and lots of great new Subaru goodies on display! Best Regards, Helen & Your Friends at Anderson Subaru

September 07, 2014

Excellent Customer Service I had my 2013 Outback in for scheduled maintenance. Service was great but the customer service was exceptional. All staff members say hello, and ask More

by Runmo99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leslie in service department- great customer service, Steven Simpson
September 03, 2014

Delightful - Impeccable- Service To experience a service trip to Anderson Subaru Service Center, is to encounter a group of dedicated professionals who are committed to deliver the More

by yesterdaywhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hadley, Adam Corey
August 22, 2014

Engine check I brought my vehicle in to check for a "chirping" sound in the engine. The technician (Jo Jo) expeditiously attended to the vehicle and provided an e More

by isosaari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoJo
August 08, 2014

Routine Service (Oil) As always, the staff at Anderson is great. I greeted immediately upon pulling up to the service area. They ask about any problem or concerns. Their More

by stormy.christianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service area
May 22, 2014

BEST SERVICE AND SALES IN PENSACOLA We first purchased a certified 2010 Forrester from Anderson in June 2013. The car had a glitch that could not be fixed, although the Anderson service More

by wdickup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd & Melody in service, Paul Simpson, Adam Corey
May 23, 2014 -

Anderson Subaru responded

Thank you very much for the feedback. It's not fun letting go of a Subaru, but I’m sure you are loving the 2015! Enjoy life with your new Forester, I hope you find lots of new adventures and ways to find joy in life (without car trouble worries)! We are proud of our Service Team, as they are consistently winning awards from Subaru and have been the top rated in the area year after year. It was a pleasure to help you with your new Subaru; I hope to continue serving your automotive needs for years to come. Adventure on, Adam & The Anderson Subaru Team

May 03, 2014

False Advertising at it's best, Not Sales Friendly I already had done research on the cost of Subaru's in the southeast states.Alabama, Georgia, and Florida. I chose to go to Anderson because they were More

by mjbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 21, 2014 -

Anderson Subaru responded

We appreciate you letting us know about the suspicious advertising. It takes time to write a review, and good or bad, it give us the opportunity to salute or repair things - and we thank you. As for advertising pricing discounts, we do not authorize any pricing outside of the Subaru of America guidelines. In our market, it is not widely acceptable to offer discounts on inventory, as stock is limited and supplied based on demand. Although the demand is growing, we are still one of the smallest markets across the US. Anderson Subaru is locally owned and operated, and we maintain an excellent reputation among our clientele - in both sales and service. It is not in our best interest to authorize online discounts, and we do not authorize this. Should there exist an offer online or in other media, we did not create it nor do we authorize the use of the offer. We investigate any such offer in an effort to eliminate false advertising in the market, as this serves no one in the end. We are glad that you have found a Subaru that works for you and your family. Enjoy the ride and thank you again for your review!

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