Anderson Subaru
Pensacola, FL
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265 Reviews of Anderson Subaru
AWESOME STAFF & SERVICE We can't say enough good things about the staff and service at Anderson Subaru. They are there to help at every turn. they truly know what service af We can't say enough good things about the staff and service at Anderson Subaru. They are there to help at every turn. they truly know what service after the sale means. They ensure that every thing is totally taken care of with your vehicle and help the customer meet their needs. Well done to the entire team at Anderson Subaru. More
Very Satisfied All my dealings with Anderson Subaru have been pleasant. I have found every single one of their employees to not only be courteous, but also above and All my dealings with Anderson Subaru have been pleasant. I have found every single one of their employees to not only be courteous, but also above and beyond my expectations. I highly recommend Anderson Subaru to any and all who need to have their vehicle repaired or serviced, or who seek honest counsel with respect to their vehicle's needs. More
Great experience I work for a local hospital and always schedule service after a long, grueling 12 hour shift in the ER, but service is always fast and the waiting are I work for a local hospital and always schedule service after a long, grueling 12 hour shift in the ER, but service is always fast and the waiting area meets/exceeds my expectations. Thank you Subaru for trying to accommodate customers that prefer to wait during scheduled maintenance visits. More
5 star Dealership! I've been a Subaru owner since 2002. When I started using Anderson Subaru for Sales and Service the experience has been "Top Notch" compared to other I've been a Subaru owner since 2002. When I started using Anderson Subaru for Sales and Service the experience has been "Top Notch" compared to other places. The Sales Team has always exceeded my expectations and helped me in more ways than one. The Service Team has always been comprised of honest, educated professionals. Detailed explanation of service preformed in a timely manner is just one experience you'll find at Anderson Subaru. Thanks a Million Anderson Subaru Sales and Service teams!!!! and thank you Mr. Anderson for changing Pensacola Subaru into a very enjoyable Dealership! More
Excellent Customer Service I had my 2013 Outback in for scheduled maintenance. Service was great but the customer service was exceptional. All staff members say hello, and ask I had my 2013 Outback in for scheduled maintenance. Service was great but the customer service was exceptional. All staff members say hello, and asked if I needed anything. Steven let me test drive a new Subaru Outback. Must be a good place to work - everyone seems happy. Thank you again! Maureen McBride More
Delightful - Impeccable- Service To experience a service trip to Anderson Subaru Service Center, is to encounter a group of dedicated professionals who are committed to deliver the To experience a service trip to Anderson Subaru Service Center, is to encounter a group of dedicated professionals who are committed to deliver the same top notch performance as the Subaru that I purchased here., Thank you for your attention to detail and customer service. More
Engine check I brought my vehicle in to check for a "chirping" sound in the engine. The technician (Jo Jo) expeditiously attended to the vehicle and provided an e I brought my vehicle in to check for a "chirping" sound in the engine. The technician (Jo Jo) expeditiously attended to the vehicle and provided an excellent explanation of the sound and offered several courses of action -- very knowledgeable and attentive. The service department would be a reason to purchase a vehicle from this dealer. More
Routine Service (Oil) As always, the staff at Anderson is great. I greeted immediately upon pulling up to the service area. They ask about any problem or concerns. Their As always, the staff at Anderson is great. I greeted immediately upon pulling up to the service area. They ask about any problem or concerns. Their waiting area is very pleasant and comfortable. I actually really enjoy just sitting and relaxing for a short time. Once my service is complete everything done is explained very clearly. It always very quick and efficient. More
BEST SERVICE AND SALES IN PENSACOLA We first purchased a certified 2010 Forrester from Anderson in June 2013. The car had a glitch that could not be fixed, although the Anderson service We first purchased a certified 2010 Forrester from Anderson in June 2013. The car had a glitch that could not be fixed, although the Anderson service department did everything they could to make it right specifically Todd &Melody. We made the decision to cut our loses on the 2010 and purchased a new 2015 Forrester. The experience could not be better. Adam Corey our salesman, knew exactly what we were looking for and made the deal go smoothly and fair. Adam is the most knowledgable person I have ever met concerning the product he is selling. Outstanding job by all the employees at Anderson Subaru. It is indicative of the leadership of Billy Anderson and Paul Simpson. I would recommend Adam Corey to anyone looking for a new Subaru. Bill & Liz Dickup More
False Advertising at it's best, Not Sales Friendly I already had done research on the cost of Subaru's in the southeast states.Alabama, Georgia, and Florida. I chose to go to Anderson because they were I already had done research on the cost of Subaru's in the southeast states.Alabama, Georgia, and Florida. I chose to go to Anderson because they were local and were currently running an ad that they would take 2K off the sticker of any new outback.. However after spending a total of 3 hours test driving the car, when I decided it was time to purchase, they were way off on what they wanted for the car. I already had a quote from a dealer in Alabama, and knew what I could get the car for. This dealership puts a lot of unnecessary add ons that they want you to pay for. When telling the finance manager, what I could get the car for , he demanded to see my printout. I had written figures down. He basically told me he was in the business to make money and I had to understand that. Well, I run a household, and have to watch my finances as well. I am also in the business to make money. He wanted full sticker for the car and told me that he can get full sticker all day long and that was that. I shook his hand and told him we wouldn't be making a deal that Monday night, and he chastised me for wasting his time. My jaw almost dropped. What the heck ? Wasting his time ? He is a salesman for crying out loud. Well, their dealership- Mr. Anderson specifically was running a TV ad in the area, stating an automatic 2 thousand off the sticker. The sales manager wouldn't even do that, so to me this is false advertising. Long story short, I already had a quote for a Subaru outback limited with package 39 and popular package 2 from an Alabama dealer. The sticker from the manufacturer was the same price as the one on Anderson's lot, minus the dealer add ons which I would never pay for- they would just have to eat that. So basically, car for car, same amenities, same color, same everything, same price on the manufacturer sticker, I got for 29,530 then had to add my Florida taxes which came to a whole lot less than what Anderson told me- and I didn't have any tag fees because I transferred my tag, and didn't have any registration fees, because the tag was transferred from a vehicle that was titled in Florida, so total taxes were 1839- total out the door was 31,369. I got 4 thousand off the sticker price. Please people it pays to shop around before ever making a deal on a car. I knew before I walked in the door what I could get the car for, then I was insulted by the finance manager for even wanting to make a deal. Sorry folks, called the dealer in Alabama that Tuesday, wired him my money, and picked up the car that Friday night. Have been driving the car for two weeks, love the car, don't like Anderson's sales tactics. More