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364 Reviews of Anderson of Abingdon - Service Center
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July 24, 2025
I went in for an oil change. The poster in the waiting room said 89.95. I waited almost two hours for my oil change. I was using my reward points. I was charged 36.00 for bulk The poster in the waiting room said 89.95. I waited almost two hours for my oil change. I was using my reward points. I was charged 36.00 for bulk oil, 12.83 for a filter kit, and 31.45 for a plug. No one conferred with me during my wait time. Since when does one pay extra for the oil and filter in an oil change? This 89.95 oil change costed me 123.45. I called the service number to complain and the phone rang and rang with no answer. I called and left a voice mail for one of the employees and she never returned my call. Next time, I will get my oil change at another outlet which gets you in and out in 15 minutes and lets you know all of the included charges before they begin. More
by inagardner1208
Employees Worked With
July 23, 2025
Every thing went well. Reasonable time. My only issue was the cap for the air fill tube on the right passenger tire was missing. I will stop back at my convenience to get Reasonable time. My only issue was the cap for the air fill tube on the right passenger tire was missing. I will stop back at my convenience to get a cap. More
by LBRAD1968
Verified CustomerJuly 22, 2025
I have been coming to Anderson and before them Boyle for a long time and your service department is very professional and very honest a long time and your service department is very professional and very honest More
by WGRYMES
July 19, 2025
I was a customer of Boyle Buick for many years, so I was concerned about the change of ownership. But my fears were negated when I started using Anderson for my repair and maintenance on my 2019 Buick Encor concerned about the change of ownership. But my fears were negated when I started using Anderson for my repair and maintenance on my 2019 Buick Encore. I have been very happy so far!! More
by LINDA.MILLER.SMITH2017
Employees Worked With
Other Employees :
Mike Duray---Salesman. We have purchased a number of cars from him.
July 16, 2025
Service was great. Everyone was pleasant. If I had to a con, it would be the cost of everything. I was under the impression that a tire rotation was included with the o Everyone was pleasant. If I had to a con, it would be the cost of everything. I was under the impression that a tire rotation was included with the oil change and it was not; there was a separate fee for each. Plus, they charged me for a filter without asking me first if I wanted it changed or suggesting that it needed to be changed. Not a big deal; nonetheless, transparency is vital. More
by LAKEICIA.JAMES
Employees Worked With
July 13, 2025
Been customer for many years. Employees always friendly and provide information you may need to decide on repairs. Employees always friendly and provide information you may need to decide on repairs. More
by JECARLINEO
Employees Worked With
July 11, 2025
Always a pleasure working with the people in the service department. They serviced my car efficiently with minimum wait time. department. They serviced my car efficiently with minimum wait time. More
by grayranger
July 01, 2025
Service department is very easy to deal with, my scheduled appointment was completed in a timely manner scheduled appointment was completed in a timely manner More
by projectcontrol335
Employees Worked With
June 27, 2025
I always go to Anderson formerly Boyle to have my Buick serviced. Thank you for doing a great job. They do not pressure you into services as I have experienced at other dealerships. Repair service girl, Er serviced. Thank you for doing a great job. They do not pressure you into services as I have experienced at other dealerships. Repair service girl, Erin was very pleasant. Glad to see women are now in service depts. Even checkout rep was very helpful on my GM rewards to use. More
by FREY8015
Employees Worked With
June 26, 2025
Thank you for your caring and assisting people who are not auto experts best advisor in the dealership not auto experts best advisor in the dealership More
by EVETYL
Employees Worked With
