Anderson of Abingdon - Service Center

It has always been a great experience coming to this dealership. Everyone is very helpful and friendly. dealership. Everyone is very helpful and friendly. More

I went to Anderson GMC Buick (used to be Boyle) to get tire rotation, oil and filter change and fluid/safety indpection. After a wait of two hours no car. I went back and found the service check-in guy tire rotation, oil and filter change and fluid/safety indpection. After a wait of two hours no car. I went back and found the service check-in guy and he checked on the status. It seems the paperwork got misplaced but all work was done. When the cashier called me to pay, they said “No charge” and the service manager stuck his head in and said, “Sorry for the mixup and your wait; things were hectic at times this morning.” I thanked them. Nice company. More

I came in for oil change tire rotation and after talking with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll w with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll wait. 4 1/2 hours later I finally had my name called by the cashier. Paid the bill received my keys and the cashier told me my car is parked out front. I looked over the entire front parking lot and went back to the service desk. They parked my car in the rear parking lot. They did go retrieve my car, but when your are waiting for your vehicle why would they park it in the back parking lot. xxx! I have been a Boyle customer for over 40 years. Never had these problems with Boyle. More

Most recently had a part ordered and Rick in that department was very helpful. Had the service depart install the part and it was completed to my satisfaction department was very helpful. Had the service depart install the part and it was completed to my satisfaction More

Drive-in service call for oil change and multi-point check; nice waiting room while you wait. Professional assessments offerred for future maintenance. check; nice waiting room while you wait. Professional assessments offerred for future maintenance. More

The service is always on point. I believe in the work and the quality and that is why I come to you. I believe in the work and the quality and that is why I come to you. More

Purchased my car at Boyal Buick , Bill Taylor was so helpfull had the patience of a saint helping Decision me find the right car at the price I could afford. The service department is exceptional. All t helpfull had the patience of a saint helping Decision me find the right car at the price I could afford. The service department is exceptional. All the people all the employees there are extremely courteous and know what they’re doing, and I know that I can trust them not to try to sell me something I don’t need. More

Quickly repaired leaking valve cover. Explained that odor would go away in a few days. Explained that odor would go away in a few days. More

Very courteous and seemed to care, will bring my vehicle back again. Thank you all. back again. Thank you all. More

because when I went there I was told about 1 hour waiting then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside mirrors which were set to be tilting and now I can’t get them back the way they were they were and I am having a hard time finding alll of my settings back the way they were and I am not happy about these anymore and I don’t think I will be back there for anymore oil changes More