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Andrew Toyota - Service Center

Milwaukee, WI

4.6
1,638 Lifetime Reviews Review Dealership

1,638 Reviews of Andrew Toyota - Service Center

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April 06, 2021

"I called and was able to set up an appointment quickly..."

- EricaTaylor1793

I called and was able to set up an appointment quickly for the service. The environment was clean (all masks warn). The service was quick and efficient. 👍🏾

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thanks for your review, Erica! We are very happy to have provided you with a positive experience and are glad you felt comfortable with our COVID-19 protocols. We sincerely value your business and look forward to your next visit! Customer Service is Our Passion Allen Good, Service Manager

April 06, 2021

"Easy to schedule online. There was quick service or an..."

- DMGART

Easy to schedule online. There was quick service or an offer to get a ride home. Friendly and good explanation of service. There is a large waiting area if you choose to stay.

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

April 06, 2021

"Good customer service, his approach was fantastic, he..."

- ZENITHPET

Good customer service, his approach was fantastic, he explained in detail, I believed he knows what's he doing made me spent more than I budget.

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Mike delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

April 06, 2021

"Outstanding customer service, promptness, flexibility,..."

- AROBERTSONMSW

Outstanding customer service, promptness, flexibility, communication, understanding of need, online customer friendly scheduling platform, timely service completion, which is highly appreciated!!!!! only thing I miss, is the service car wash. Nice touch.

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thank you for taking the time to leave us this fantastic, five-star review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

April 06, 2021

"The person who served me was very kind and patient. He..."

- RENIAWINDER

The person who served me was very kind and patient. He helped me find a vehicle the same day and got me approved the next day.

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Congratulations on your new vehicle, Renia! Customer Service is Our Passion Allen Good, Service Manager

April 06, 2021

"Cody was courteous and informative. The only things that..."

- WULFFT

Cody was courteous and informative. The only things that was a little off is that it took a half hour longer than he said it would

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Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Andrew Toyota responded

Thank you for choosing Andrew Toyota. Your feedback and rating mean a lot to us. We're glad Cod was able to help, and we appreciate your patience. We hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

April 05, 2021

"We have always been very satisfied with the service..."

- cannlinny

We have always been very satisfied with the service received at Andrew Toyota. Customer service is very pleasant and any work done by the service department has been good.

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Recommend Dealer
Yes
Employees Worked With
Apr 05, 2021 -

Andrew Toyota responded

Thanks so much for your review! Quality customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thank you for choosing Andrew Toyota--we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

April 04, 2021

"The staff is friendly and professional. The work done on..."

- SCHOENJEFFREY

The staff is friendly and professional. The work done on my car was related to a factory recall involving the fuel pump. The job was done very timely.

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Recommend Dealer
Yes
Apr 05, 2021 -

Andrew Toyota responded

We are very happy to have provided you with a hassle-free experience, Jeffrey! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

April 03, 2021

"We have been with Andrew Toyota for the past 20years. We..."

- WFBPOTTERFAMILY

We have been with Andrew Toyota for the past 20years. We trust them and will continue our partnership for many years to come. Could not he happier with Andrew Toyota!!

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Recommend Dealer
Yes
Apr 05, 2021 -

Andrew Toyota responded

Thank you for taking the time to leave us this wonderful feedback! We're honored to have your family's trust and truly appreciate your loyal business! Customer Service is Our Passion Allen Good, Service Manager

April 03, 2021

"I came in to get an oil change a few weeks ago the tech..."

- TIMA

I came in to get an oil change a few weeks ago the tech informed me of a transmission leak. He scheduled an appointment for me at a later date. On the day of my service, after looking at my car the work that needed to be done was about 3 1/2 hrs. They gave me a ride home and came back to pick me up. I will be bringing my other vehicle here for service.

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Recommend Dealer
Yes
Employees Worked With
Apr 05, 2021 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Tima! We're glad to hear that Willie and the rest of our service team delivered such a great experience. All of us here at Andrew Toyota look forward to working with you again! Customer Service is Our Passion Allen Good, Service Manager

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