From the time I drove on the lot there was someone cruising about that I could contact or who contacted me for the next step in my visit to buy a used car with my specs.
"Friendly Service and great personality "
Charles has great personality and was friendly and he pulled up all the i formation on the car I was purchasing and my Audi I traded. Charles kept going back and submitting my offer.
"Consistant, professional customer service"
- David S.
We have been working with Andrew Toyota for at least the last 8-10 years. They have always provided great customer service as well as exceptional vehicle service. Recently purchased a low mileage Chevy Malibu and had a very good service experience with Charles Beacham. Very knowledgeable, patient and professional. I would recommend him to others.
"Very helpful.. Great experience!"
Charles did an exceptional job of getting us into our “new” used Tundra.. I finally got into the truck of my dreams thanks to him and the good people at Andrew! Thanks again!
Leased a car that is horrible. Cant get out of it under any circumstances. Been driving a car I HATE, and this dealership will NOT assist in any way. I have even tried to upgrade, nope. I am stuck for 3 years with no assistance of any kind. Wasted Thurs, Fri and Sat at the dealership and they did not even acknowledge me.
GO to another dealership........
"New car purchase"
Charles has sold me 2 vehicles - both experiences with Charles & Andrew Toyota as a whole have been great. Salesman was great - financing went smoothly - overall very happy with my purchase & experience at Andrews.
"Solid used car buying experience"
We were looking to buy a used Toyota Camry or Corolla. Located two vehicles we were interested in via the Andrew Toyota website and setup a time to test drive. Jessica got us set up right away with an appointment. When we arrived Charles showed us the vehicles and did an excellent job explaining the various features. He gave us plenty of space to evaluate each vehicle and come to a decision. There was no pressure and no attempt to steer us toward other more expensive vehicles. When we decided to buy a Camry the sales process was completed smoothly and we were able to finish the purchase that day.
Other Employees Tagged:
"Charles Beacham is a Rock star!"
I just want to commend Charles Beacham for great salesmanship. This is my second time leasing from Charles and he has made it a great experience both times. I wouldn't want to work with anyone else and i'll refer him to friends and family. He's a great guy and works really hard. Thanks Charles! I love my new Rav4! By the way, I work in customer service and I have VERY high expectations. Charles exceeded them. :)
"Andrew Toyota is great! They all went above & beyond!!"
- Madelyn Fredericks
The customer service I received at Andrew Toyota was great. My salesman, Charles, was absolutely fantastic. I came in looking for a Toyota RAV4 and he helped me find just the perfect one. He was well versed in the features of the car, along with estimating payments, which helped aid in my decision. Charles even helped brainstorm car names with me. He is the best - 6 stars!!!
Charles and and his finance partner, Jarod, went above and beyond in helping me be actually able to purchase my car. They worked different angles to ensure everything was set and approved with my co-signer and still searching for the best interest rate for me. Everyone at Andrew Toyota was super supportive and answered all of my questions.
"Excellent Customer Service!"
- Marla S.
We recently leased our 5th vehicle with Charles. He's a very personable guy and always helpful to us in deciding which vehicle best fits our needs. We trust his advice and know he has our best interests in mind. THANK YOU CHARLES for spending more than a few late nights to get the deal done! You're the best!