Andrews Cadillac Mt. Juliet

Absolutely wonderful to work with. Robert made the process very easy. Mechanic whodid the service kept me informed as to what he found. Would highly recommend and will do business with Robert made the process very easy. Mechanic whodid the service kept me informed as to what he found. Would highly recommend and will do business with again! More

Jena is one of the many reasons we have now purchased our 5th Andrews Cadillac! She is more than a salesperson on any given day! She goes out of her way to get our family in a perfect ride! Of the 7 Cadillac 5th Andrews Cadillac! She is more than a salesperson on any given day! She goes out of her way to get our family in a perfect ride! Of the 7 Cadillacs I’ve owned, this purchase has surpassed my favorite and that was my very first Escalade purchase- it was such a fun day many years ago but this one takes the cake and I owe it all to Jena and Andrew’s!! She is so patient with me and now all I have to give her is just a few descriptions and she’s on the hunt! Jena and Shane and the whole Mt. Juliet team is a dream team! They make car buying fun….yes, I said it! And, the service department is THE BEST!! From every interaction with anyone in any department at Andrews MT Juliet, you are made to feel at ease knowing you and your vehicle are getting excellent attention! 100% recommend Jena and the MT Juliet Andrews team! You will not regret any second spent there! More

Great dealership and super nice staff! ! Easy to deal with and very friendly. Easy purchase process and helpful with the set up of phones and settings in car. Highly recommend. ! Easy to deal with and very friendly. Easy purchase process and helpful with the set up of phones and settings in car. Highly recommend. More

Robert is very knowledgeable and friendly. He kept me updated the entire time that I was there. He kept me updated the entire time that I was there. More

Jenna was very professional and worked hard to find a car that fit the payment criteria for me. that fit the payment criteria for me. More

This was really pleasant experience for a first time visiting this dealership and I hope we will continue to have a pleasant time in same visiting this dealership and I hope we will continue to have a pleasant time in same More

Giorgio was an absolute pleasure to work with. He listened intently to us explain issues we were having with our 2018 Escalade. And after service technician diagnosed issues with our vehicle Giorg He listened intently to us explain issues we were having with our 2018 Escalade. And after service technician diagnosed issues with our vehicle Giorgio communicated clearly what maintenance our vehicle needed to run its best. Best service experience we have ever had More

Friendly people, efficient service, price was reasonable and trade-in was in line with my research. and trade-in was in line with my research. More

Justin was great As salesman with a good personality . All the staff were very friendly I would recommend Andrews Cadillac Mt Juliet to my friends and family All the staff were very friendly I would recommend Andrews Cadillac Mt Juliet to my friends and family More

I checked my car in at about 9:40am and my appointment was at 10am. Everything was fine at check in. Approximately an hour later my service representative came to me to ask me for my keys. I told him that was at 10am. Everything was fine at check in. Approximately an hour later my service representative came to me to ask me for my keys. I told him that I gave them to him at check in and that he handed them to the lady working with him. He left to check with her. He came back and stated that she had left with my keys. Even though they gave me a loaner, I couldn’t get in my home. I literally rode around for 3 1/2 hours. They compensated with a free oil change. I don’t think that was enough. The fact that someone left with my keys was very concerning and upsetting and definitely not acceptable. More