Matt Heflin
Matt Heflin at Andrews Cadillac Mt. Juliet

Matt Heflin

Service Advisor

Andrews Cadillac Mt. Juliet

560 Pleasant Grove Rd
Mt. Juliet, TN 37122

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4.7
53 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

20 yrs, 8 mos

4.7

53 Reviews

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53 Reviews of Matt Heflin

June 07, 2026

Dealership Rating
Employee Rating

Been with Andrew’s Cadillac for 25 years…people there are honest, personable and very helpful. The BEST. More

by HKEY6338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

June 01, 2026

Dealership Rating
Employee Rating

Prompt, careful service. Service manager does a great job keeping you informed during service! I have all my service here. More

by NRNIC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 01, 2026

Andrews Cadillac Mt. Juliet responded

Thank you so much for the 5-star review. We truly appreciate you trusting us with your service needs and continuing to bring your vehicle to us. Matt does a great job keeping customers informed and making sure everything is handled carefully and professionally. We’re grateful for your business and look forward to seeing you next time - Joey

May 16, 2026

Dealership Rating
Employee Rating

Giorgio was on top of everything the moment I stepped in, he answered every question I had and provided me with all the details really on point type of guy! More

by EDDEROMAR95
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort , Tyler Lewis

May 07, 2026

Dealership Rating
Employee Rating

Love that I could get it when I needed to and not wait 2+ weeks! More

by mssah9675
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 02, 2026

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Absolutely wonderful to work with. Robert made the process very easy. Mechanic whodid the service kept me informed as to what he found. Would highly recommend and will do business with More

by chaekiern
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Fort

March 14, 2026

Dealership Rating
Employee Rating

The people were the best thing about this experience. From the receptionist who routed my call(s) to the young lady (Kennedy) who drove me home when my car needed to be kept overnight. Everyone was upbea More

by gdavisinwc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort , Kennedy

February 05, 2026

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Employee Rating

First class friendly service in a beautiful facility. Service on our XT5 was on time and the customer waiting area was comfortable and well stocked. More

by rpfski
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata

January 22, 2026

Dealership Rating
Employee Rating

Friendly staff that understood my problem and worked with me to get my car repaired in record time. More

by ram61465
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2026

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Employee Rating

Very good communication, knowledge, speed of service, courtesy, waiting area with beverages and snacks, and follow-up. More

by BILL@HARLEYCOACHING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

November 29, 2025

Dealership Rating
Employee Rating

The whole process was seamless. The whole staff greeted me and asked if they could assist me with anything. The entire atmosphere was very pleasant. More

by Kreed13
Sales Price Transparency
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Recommend Dealer
Yes
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