Andy Mohr Avon Nissan

Bill Fletcher is the best! So friendly and explains things fully. This service department is fast and efficient. So friendly and explains things fully. This service department is fast and efficient. More

The customer service I was given by Bill Fletcher was exceptional. I had to take my 5yr old daughter and figured we would be there for hours but we were out in 30 minutes. Thanks Bill! exceptional. I had to take my 5yr old daughter and figured we would be there for hours but we were out in 30 minutes. Thanks Bill! More

They are very Friendly and Knowledgeable and I was treated Like a V.I.P. The salesman really Paid attention to all of our Questions and if he didn’t have the answers he went and got them. No matter wh treated Like a V.I.P. The salesman really Paid attention to all of our Questions and if he didn’t have the answers he went and got them. No matter what is was. More

The experience with Andy Mohr Nissan Avon was every bit of fantastic 😊 Andrew Molina was an A1 salesman, he was able to meet every one of my needs in order for me to get my dream vehicle. He went above a of fantastic 😊 Andrew Molina was an A1 salesman, he was able to meet every one of my needs in order for me to get my dream vehicle. He went above and beyond with his knowledge and great and honest personality to assist me. The overall experience was a 10 plus😊 More

Salesman Ashton & the sales manager Mike should be ashamed of the way my 80 year old mother was treated. She was anxious about purchasing a vehicle because she is afraid of being taken advantage of & ashamed of the way my 80 year old mother was treated. She was anxious about purchasing a vehicle because she is afraid of being taken advantage of & rightfully so. We drove over an hour to get to the dealership with a set budget in mind. Ashton continued to push my mother to raise her budget amount. He borderline harassed her - neighboring customers even told us it was unacceptable for him to continue to push my mother. In the end, it scared my mother so she said no to buying a car. Ashton behaved like a child, tore up papers in front of us & stormed off. Never would I ever recommend this dealership or Ashton in general. More

Excellent Staff work well to make sure that every issue was addressed and was very informative was addressed and was very informative More

Basil and Ken in finance were amazing! I will definitely return for my next vehicle! They explained everything thoroughly and helped me understand that even though my payment was a little I will definitely return for my next vehicle! They explained everything thoroughly and helped me understand that even though my payment was a little more than I wanted to spend it will be beneficial to me in the long run. They were very cordial and did everything they could to get me in a vehicle . Superb customer service! I highly recommend! More

Seth at the dealership carefully listened to my needs for a new car. He offered many options and I was able to choose from many makes and models. I am more than satisfied with our family's new car. Thanks so a new car. He offered many options and I was able to choose from many makes and models. I am more than satisfied with our family's new car. Thanks so much Seth. More

The staff is very friendly and polite. I always have a good service at the dealer. I always have a good service at the dealer. More

I NEVER complain or make any kind of post like this, however, I know several people who have purchased cars from here. I also have recommended people here and feel I should make them aware. Andy and I p however, I know several people who have purchased cars from here. I also have recommended people here and feel I should make them aware. Andy and I purchased a 2023 Nissan Rogue from Andy Mohr Nissan brand new last year. We decided we wanted to start looking into a minivan option and found one at a local dealership! When we took the rogue in they found where we had over $4,000 dollars in warranties on the car. At this point I was extremely confused because I specifically remember telling them absolutely not the car is brand new it has enough warranty as it is. HOWEVER, they used an electronic signature system on this fancy table and the guy in finance swiped to the bottom and asked us to sign. My naive self signed and trust what he was saying to be true. Typically a read documents but felt rushed and with the electronic process didn’t get a clear opportunity to read them! So apparently we signed for these warranties. Curiously I check the paperwork for 2021 Kia K5 we bought at this very same dealership and sure enough there’s over 3 thousand dollars worth of added warranties! Infuriated I called and was directed to the general manager after being on hold over two hours. He was extremely dismissive and arrogant. Made comments like “if I hurry you may get the reimbursement check in 4-6 weeks, but that’s only the money left on the warranty” Needless to say I had a big error in not insisting to read the documents before signing. I am aware now that you truly cannot trust the word of anyone because if they see an opportunity to take advantage of you, they will. If you decide to buy from Andy morh Nissan in Avon IN, insist to have a hard copy and read EVERYTHING! And I encourage you to read the Google reviews for their finance department…we are not the only ones who have had this happen to them! *edit* I have made complaints to the better business bureau as well as had an attorney look into documents. The next best thing is word of mouth! More