
Andy Mohr Avon Nissan
Avon, IN
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Free maintenance I had one extra year of free maintenance....I thought I would get the air filter free but had to pay for it. It did say FREE maintenance! I had one extra year of free maintenance....I thought I would get the air filter free but had to pay for it. It did say FREE maintenance! More
Oil change, recall, tire rotation Always greeted with a smile from Sheila. I was told it would take an hour and it took exactly an hour. Great service from start to finish. Always greeted with a smile from Sheila. I was told it would take an hour and it took exactly an hour. Great service from start to finish. More
Oil change/Tire Rotation/Recall Excellent, friendly, quick service! Took my 2015 Murano in for an oil change, tire rotation & recall fix. Service was complete, friendly, quick and Excellent, friendly, quick service! Took my 2015 Murano in for an oil change, tire rotation & recall fix. Service was complete, friendly, quick and professional. Only 4 Stars instead of 5 because I was not asked if I would like a free car wash!! Would have made the visit perfect. I travel from Westfield to Avon just to have my service done at Andy Mohr Service Dept. because they are so professional!! Thank you ! More
2015 Purchase 3.0 star rating 6/30/2016 I am very happy with my 2015 Nissan Rogue that I bought 12 months ago. It's very reliable and I bought it brand 3.0 star rating 6/30/2016 I am very happy with my 2015 Nissan Rogue that I bought 12 months ago. It's very reliable and I bought it brand new with 17 miles. The sales man was Kyle- very friendly and quick! I was super happy with my purchase. The issue I'm having now is I was told the day I bought my car that I could refinance it in 6 to 12 months to get a lower payment. I am currently paying $550 and that's a little high for me right now with my growing family. I tried to refinance it after having it for 6 months then just tried again now after having it for a year. I now have 71 inquiries on my credit in 12 months, from buying the car a year a go, to trying to refi it after 6 months and again recently. I feel I was "told what I wanted to hear" to buy the car. If I knew that i would be "stuck" then I would have kept my previous car payment. I expressed my concerns to another sales man (Matt??) recently and he explained that its because of the negative equity it it would be near impossible to get refinanced unless I put a substantial amount of money down. Like 85% of middle class Americans I do not have several thousand to put down on a car, and if I did then I wouldn't need to refinance it. I don't like the feeling of being stuck or lied to. More
Unsatisfied We went to Andy Mohr on Friday night everything was going great thought it was going to be the best car buying experience we have ever had. Got everyt We went to Andy Mohr on Friday night everything was going great thought it was going to be the best car buying experience we have ever had. Got everything done that night just had to go in on Saturday so they could clean the car and get it ready for us. Set up a planned time so all we had to do is show up sign the final papers and leave so we thought. The appointment was set up for 3:30 the salesmen Glenn even called at 2:00 to make sure we were still coming in. Get there at 3:15 car not ready, paperwork not ready, nothing was done. My pregnant wife sat there for 2 hours waiting to sign three papers and pick up her new car after finally getting the papers signed she went to the car to find they didn't clean the car, they didn't fill the gas tank, and they didn't put the paper plate on like they said they would. So she had to sit there for another half of an hour for them to get the car finished. The car wasn't detailed like they said they would and our over all experience with this dealership is unsatisfied. Friday night all they talked about was how they are the NUMBER ONE CUSTOMER SERVICE dealership in Indiana which they defiantly showed Friday night but on Saturday they failed and I told my wife to leave and we would buy a car from someone else and if not for the fact that my wife didn't want to have to deal with starting all over we would have not bought from this dealership. This is our fourth Nissan that we have bought and the first and last from Andy Mohr. More
Very professional We were treated in a very professional and courteous manner and also received the very best deal for our vehicle. We were treated in a very professional and courteous manner and also received the very best deal for our vehicle. More
SERVICE REVIEW THE SERVICE DEPT IS AWESOME! ALWAYS LIKE WORKING WITH LENNY AND MATT POPE! THEY DO GREAT WORK AT AN AFFORDABLE PRICE, GREAT SERVICE TOO! WAIT IS NEVE THE SERVICE DEPT IS AWESOME! ALWAYS LIKE WORKING WITH LENNY AND MATT POPE! THEY DO GREAT WORK AT AN AFFORDABLE PRICE, GREAT SERVICE TOO! WAIT IS NEVER VERY LONG, WOULD HIGHLY RECOMMEND THEM! More
Excellent customer service Excellent customer service.. Best car buying experience . I would definitely recommend this dealership to anyone.. they go out of their way to make yo Excellent customer service.. Best car buying experience . I would definitely recommend this dealership to anyone.. they go out of their way to make you feel welcome. More
Awesome! From the buying of my car till now my going there to do recommended service, Andy Mohr Nissan makes feel at home. They when some work is needed done o From the buying of my car till now my going there to do recommended service, Andy Mohr Nissan makes feel at home. They when some work is needed done on my car to make it functions the way it should. I will be buying my future cars and do my services there. Andy Mohr is Awesome. More
Excellent service and experience Very pleasant group here! They love their jobs! Great work. I highly recommend anyone that needs service to go here. Can't say enough good! Very pleasant group here! They love their jobs! Great work. I highly recommend anyone that needs service to go here. Can't say enough good! More