Andy Mohr Chevrolet

Wonderful place to shop.Andy Mohr Chevrolet. Plainfield In We just purchased a 2015 Traverse from Jim Simpson and we love the car......this is the first new car my husband has purchased since 2003. Jim went o We just purchased a 2015 Traverse from Jim Simpson and we love the car......this is the first new car my husband has purchased since 2003. Jim went out of his way to help us, as he always does. We have dealt with Jim on several occasions and he is very much a professional. Kudos also go to Jason, Joe, Harry and Nolan....they also have gone above and beyond to help us and to make our experience a very wonderful one.R More

How to lose a customer in 5 seconds When difficult situations arise when dealing with new car repairs a dealership gets a chance to prove themselves to their customers and brand. Andy Mo When difficult situations arise when dealing with new car repairs a dealership gets a chance to prove themselves to their customers and brand. Andy Mohr Chevrolet failed that opportunity today. The generous average rating comes from what I suppose we all expect from a dealership: surprise service fees, confusing policies (arbitrarily applied), rigid (yet absent) management, and faulty OEM parts that never seem to be covered or recalled. For me, "Buying American" now seems that I need to have an attorney present when buying a new car to getting an oil change. More

Excellent Experience Josh Cohen was friendly, knowledgeable and accommodating during our interaction. He epitomizes what internet buying should be. I tried many dealership Josh Cohen was friendly, knowledgeable and accommodating during our interaction. He epitomizes what internet buying should be. I tried many dealerships in the last couple of months, including other Andy Mohr franchises, and was unimpressed with their internet sales department. Luckily I found Josh. More

Had a recall on my ignition Alex was very nice hooked me with a nice Malibu it was down in 2 hrs no problems. I was greeted with a friendly service and professional associate I Alex was very nice hooked me with a nice Malibu it was down in 2 hrs no problems. I was greeted with a friendly service and professional associate I was at the one off 40 in Plainfield More

Be careful and get what is promised before you leave or buy! Once again I was lied too and told I would receive coupons and gift cards...yes GIFT CARDS plural that I did not receive and have yet to receive. I ca Once again I was lied too and told I would receive coupons and gift cards...yes GIFT CARDS plural that I did not receive and have yet to receive. I can take a lot of crap, but being lied too is not one of them. I should have went to Champion Cheverolet (formerly Dugan CHEVROLET) where I was originally going to go because this is not the first time I have been told something at Andy Mohr and no follow through and Champion was going to pay or include a spray in bed liner and give me 5 years free oil and maintenance where I only got 2 years from Andy Mohr. Need to follow through on what you say or tell people!! Just be very careful when dealing with this dealership, they will promise things that they will not follow through with! If you do go to this dealership just make sure you ask to deal with Tyler Basch. Even if you don't like what you are hearing he will at least be straight up honest with you! More

"Andy Mohr Delivers Again" I have been dealing with Jim Simpson since 1998, and when it comes to purchasing any kind of vehicle, Jim is always my first call. His professionalism I have been dealing with Jim Simpson since 1998, and when it comes to purchasing any kind of vehicle, Jim is always my first call. His professionalism and person care are second to none, he's the reason we're a repeat customer. Everyone at the dealership goes out of their way to make sure we were taken care of. This is the reason that we only deal with the Andy Mohr family. More

Never. Again. This was awful. I went there to look at a used vehicle. I asked to view the carfax, as the car looked like it had been wrecked. The salesman gave me t This was awful. I went there to look at a used vehicle. I asked to view the carfax, as the car looked like it had been wrecked. The salesman gave me the report for a DIFFERENT car. When asked about it he completely avoided the question. The morals of the salesman were completely low. I've never felt so disrespected. I will never return. I intend on spreading the word and taking my business elsewhere. More

Bait & Switch Scheduled an appointment to test drive a used vehicle 24 hours in advance that I found on the internet. They knew I was driving almost an hour to thi Scheduled an appointment to test drive a used vehicle 24 hours in advance that I found on the internet. They knew I was driving almost an hour to this dealership. I even got a phone call 2 hours before my appointment to confirm I was still coming. Upon arrival, I was greeted and told to wait in the lobby while they pulled the car around. 5 minutes later the salesman (Greg) came back informing us the car had been sold the day before. He immediately asked us if we would be interested in something new for around the same price. We were told their system wasn't "sophisticated enough" to alert the front desk that a car had been sold. After dealing with him for almost 3 hours (with two small children under the age of 3) we finally left feeling like we were being forced into a deal. We were trying to be upsold. Needless to say, we wasted an hour drive both ways, gas money, and an entire day. Later that night, I was talking with a friend about my trip to the dealership. Before I ever told him about my experience with Andy Mohr, he told me about his experience. Astonishingly, it was an identical story!! Beware of this dealership and their bait & switch ways. I will never step foot on their lot again. STAY FAR AWAY & BEWARE!!!!! More

Sales people useless I went in needing a new car. Since the dealership is close to my job. Thought it would be a good choice. Boy was I wrong. First off it took 10 mins. f I went in needing a new car. Since the dealership is close to my job. Thought it would be a good choice. Boy was I wrong. First off it took 10 mins. for someone to great me as I walked around the showroom. I went outside when a sales person finally asked if I needed help. At this point I was ready to go. But, I stayed and decided to see if they could redeem themselves. Told him what I was looking for More

I spent 4 and half hours in the plainfield store. to I spent 4 and half hours in the plainfield store. to trade my truck for a new one.After over 2 hours we mad a deal.Geno told me he would make it work I spent 4 and half hours in the plainfield store. to trade my truck for a new one.After over 2 hours we mad a deal.Geno told me he would make it work the deal was so far along the new truck was in clean up.After we shuck hands and everything was rolling and 90 minutes passed I was told they could not honor there promises.I fill they made the mistake.So they should honor the deal.This all went down on 2 21 2014.I have filed a complaint with the BBB and G M customer service. One made customer is 10 lost sales Steven Shinkle. More