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Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.6
2,432 Reviews
Andy Mohr Chrysler Dodge Jeep Ram is a Certified Five Star Elite Indianapolis Dealership. We sell new Chrysler, Dodge, Jeep and Ram vehicles, Mopar parts and accessories as well as pre-owned vehicles and certified pre-owned vehicles. We service and repair all Chrysler, Dodge, Jeep and Ram models. Financing is available.
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4505 W 96th St

Indianapolis, IN

46268

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Showing 2,432 reviews

January 24, 2017

Pleased. 10/10 I had a good experience with Aaron and Brian. They did a lot to help me out and were very upfront and honest the entire time. Most comfortable I have More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Brennan, Brian Lunsford
Jan 27, 2017 -

Andy Mohr Chrysler Dodge Jeep Ram responded

George, thank you so much for your recommendations and for taking the time to share your feedback with us! Our team is dedicated to provide an upfront and comfortable car buying experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with Aaron and Brian. Please visit us if you have any concerns about your Jeep! Sincerely, Ken Thomas, General Manager, 317-872-6200 ext. 2044, kthomas@championcjd.com

January 17, 2017

Pleased with my experience Friendly and helpful staff. Able to get me financed when others could not. I would recommend this place to others. Will consider for my next car More

by Funfor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Jean Claude Monperous
Jan 20, 2017 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We appreciate your recommendation and we look forward to seeing you back again in the future! Take care! Sincerely, Ken Thomas, General Manager, 317-872-6200 ext. 2044, kthomas@championcjd.com

January 03, 2017

Loyal-less Repair shop Had a transmission replaced and paid $3200 wonderful service, drive into the sunset, 19 months later my transmission starts to make a noise. I return More

by Paul f Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve, Jeff Klein
Jan 03, 2017 -

Paul f Wilson responded

Jeff called me and I called Jeff twice and left a message with my number

Jan 04, 2017 -

Paul f Wilson responded

Talked with Jeff today who listened to my story and we went over my visits to champion and discussed the repairs done. Turns out the replacement was done Aug 27th at 150k miles, currently, I have 155k miles. however, the issue remains that the transmission was replaced and the warranty on the original transmission has expired (even though this was was bad instantly but not replaced). He did, however, inform me that he will take my situation to his higher ups and go to bat for me again. I will await his return call and keep you all updated. I will admit that I was not allowed to speak with Jeff the last time I was there (when told it was my differential) and that may have been my mistake, for the first time when they did not want to warrant the replacement he was the person who got it done.

Jan 18, 2017 -

Paul f Wilson responded

Well, everyone, today is the 18th of January and I have not heard from Jeff. He asked for me to give him some time as it was the 3rd of a new year but it has been over 2 weeks. Of course, when I called today he was not available.

Jan 19, 2017 -

Paul f Wilson responded

Well, everyone, Jeff called me yesterday and stated because I failed to tell him my vehicle was stolen and all they did was damage the bumpers that I didn't tell him everything. Still not seeing how that affected a problem I reported before the theft occurred. Jeff also stated the area manager for O'Brian Chrysler said my differential was locked although my receipts do not show they charged me but $104 for a drain and cleaning of the rear differential. All in All, Jeff says he went to bat for me, that he did all he could do. It is not their responsibility if the second replaced transmission was bad and the warranty (which is based on the first replaced transmission) expired 2 months after installing the second. Although I complained the same day of installing the responsibility falls on me because I didn't get irate at Steve when I continued to hear the noise and he tried to blame it on another part (that I replaced and noise remained. Customers beware of Champion Chrysler and mark your parts as I still feel they never installed the second transmission. Oh yeah, there are no model or serial numbers on my receipt to confirm the change in transmissions.

January 02, 2017

Great experience, no high pressure sales Steve seems to bean amazing person! We got a good feeling about him right when we met. He was not your typical high pressure salesman that we have del More

by SC318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey, Dennis Henson
Jan 04, 2017 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your incredible review! We're glad to have Steve and Dennis on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 31, 2016

Great Service Terrence Hopkins is wonderful! He gave us the very best service. I truly appreciated his kind and gentle demeanor. He was very patient with our sit More

by Mrs Dolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Terrence Hopkins
Jan 04, 2017 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Terrence and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 31, 2016

Great Salesman Scott Walter was an absolute pleasure to work with. He was professional, genuine, and a true pleasure to work with. I appreciated his personalized at More

by RobertH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Walter
Jan 04, 2017 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review, Robert! Our highest priority is satisfying our guests and we are delighted to know that Scott made sure your buying experience is overall positive and that your concerns were heard. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 30, 2016

Great customer service The dealership was very hospitable. Everything was done with a smile on their face and a positive attitude. Really appreciated the care they took with More

by Mcelyeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Hopkins
Dec 30, 2016 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. They are great assets and we appreciate them providing you with the service you deserve. We look forward to the opportunity to work with you again! Sincerely, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 29, 2016

Great experience The plan was for me to come check out this vehicle and then go to other dealerships to compare. Once I started talking with Terrence I didn't feel the More

by Miasdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Terrence Hopkins
Dec 30, 2016 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share with us! The goal of the Champion Chrysler Jeep Dodge Ram team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Terrence helped you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 21, 2016

2014 Dodge Journey Terrence was helpful and had the car I was interested in pulled up and ready when I arrived. Choosing the car was a breeze and Terrance answered all t More

by mlouise89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison, Terrence Hopkins
Dec 21, 2016 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to Champion Chrysler Jeep Dodge Ram. It's wonderful to hear Terrence and our team were helpful during your visit and that you love your new Dodge Journey. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

December 21, 2016

Wowzers I was rear ended by another person and was without a car a the week before Christmas. Since most of my family is out of town, I didn't think I'd get t More

by Adam Woodgett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Henson, Adam Purpura, Curt Enger
Dec 22, 2016 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Adam! At Champion Chrysler Jeep Dodge Ram, we always strive to meet the needs of our customers no matter the situation. I am glad to hear that Curt, Dennis, and the rest of our team worked hard enough to assist you in finding the perfect vehicle. Feel free to let us know if you have any concerns. Happy holidays! Sincerely, Richard Wright, General Sales Manager, 317-872-6200 ext. 2044, rwright@championcjd.com

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