Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
373 Reviews of Champion Chrysler Jeep Dodge - Service Center
We had a somewhat mixed experience with the service department at Champion, considering one warranty claim was denied and another one was successfully submitted, our car was in the shop for over two fu department at Champion, considering one warranty claim was denied and another one was successfully submitted, our car was in the shop for over two full months (due to a backordered part, but still), the wrong part was ordered so we had to wait to receive the proper one, and the service technician we were working with left the company during the whole ordeal. That said, Janae was a breath of fresh air during our experience there. She sold us a car that has (so far) been reliable, and she was able to close out our experience on a positive note, helping us out on the cost of the service repair for the car that had been in the shop forever. All in all, Janae earned herself a 5 star review. More
They greeted me immediately and knew what I needed. Waiting area was clean and stocked with complimentary drinks and snacks. They kept me informed as to the progress and explained everything when finis Waiting area was clean and stocked with complimentary drinks and snacks. They kept me informed as to the progress and explained everything when finished. More
Awesome customer service! ! Luckily, my job is not far from the dealership so I was provided with transportation to and from work while my vehicle was being prepared. I couldn’ ! Luckily, my job is not far from the dealership so I was provided with transportation to and from work while my vehicle was being prepared. I couldn’t be happier with their service. I would recommend this dealership to anyone. More
The worst service experience ever. Had my vehicle for 2 months. Picked up 3 times. Each time towed back wirhin 24 hrs. The last time i made it less yhan 1/4 mile. They lie about Had my vehicle for 2 months. Picked up 3 times. Each time towed back wirhin 24 hrs. The last time i made it less yhan 1/4 mile. They lie about work being performed. They rarely answer the phone and they have no management in place. Save yourself the grief and go elsewhere More
I went to get a front air dam. The staff was very helpful and nice! A very polite salesman also explained to my son how to purchase a vehicle. He also showed me a vehicle I was int The staff was very helpful and nice! A very polite salesman also explained to my son how to purchase a vehicle. He also showed me a vehicle I was interested in without hesitation. I will be back for service and to purchase another vehicle! More
I needed my hood latch fixed and showed up without an appointment. They took me in and finished the repair in less than one hour for under $50. I am very happy with the turnaround and price. appointment. They took me in and finished the repair in less than one hour for under $50. I am very happy with the turnaround and price. More
The best customer service! Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did not get done. Not only did Janae take care of this she delivered my Jeep to my house the next day! I cannot thank her enough for not only helping me through the process of buying a new Jeep but being such a kind and caring individual! Highly recommend Champion! Ask for Janae! More