Back

Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.9
360 Reviews

360 Reviews of Champion Chrysler Jeep Dodge - Service Center

Sort by
July 14, 2022

Awesome customer service! ! Luckily, my job is not far from the dealership so I was provided with transportation to and from work while my vehicle was being prepared. I couldn’ More

by Happy Customer 😊
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
Jul 19, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

July 12, 2022

The worst service experience ever. Had my vehicle for 2 months. Picked up 3 times. Each time towed back wirhin 24 hrs. The last time i made it less yhan 1/4 mile. They lie about More

by L.a.landscapes.indy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrod Davis
Jul 18, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Daniel Elliott, Service & Parts Director, delliott@championcjd.com

July 07, 2022

I went to get a front air dam. The staff was very helpful and nice! A very polite salesman also explained to my son how to purchase a vehicle. He also showed me a vehicle I was int More

by MissAja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman, Deyante Tompkins
Jul 12, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs! Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

July 05, 2022

I needed my hood latch fixed and showed up without an appointment. They took me in and finished the repair in less than one hour for under $50. I am very happy with the turnaround and price. More

by hbswartz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Gusky
Jul 08, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Daniel Elliott , Service & Parts Director, delliott@championcjd.com

June 21, 2022

I had some service done to my Grand Cherokee. They got me right in and took me to my office. Kind, cheerful service writer Haley! More

by Jcorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley
Jun 24, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

June 20, 2022

Jeep Wave service managed and completed satisfactory by Matt O'Brien and his staff at Champion Chrysler Jeep Dodge! 10/10. More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Jun 23, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

June 19, 2022

The best customer service! Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did More

by jwhit427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Janae went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

June 15, 2022

I have nothing but good to say about Champion’s service department. My wait time was very reasonable (for oil change and tire rotation). There were personnel changes since my last visit and the manager of More

by Munchkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt O'Brien
Jun 22, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

Jun 22, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

W

June 09, 2022

They did not communicate very well with me. They were not truthful about what was taking so long. They lost my key fob somehow which ends up being why it took so long. Their voicemail system is More

by Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt O'Brien, Jamie Freeman
Jun 21, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Brent, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 24, 2022

I have my vehicle serviced at Champion. They never do anything extra unless they go over the details with me. Always professional, gets things done in a timely manner, despite being extrem More

by Jeep Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Davis
May 27, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com