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Andy Mohr Ford
Plainfield, IN
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 421 reviews
July 26, 2026
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars More
by grovesr1965
Employees Worked With
Jordon Rector
June 27, 2026
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable.. oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable.. More
by Brent
Employees Worked With
Joseph, Cooper
April 14, 2026
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience. More
by ewaller
Employees Worked With
Chris Slagle, Grant Houin
April 08, 2026
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressu 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello. More
by Josmith812
Employees Worked With
Doug Coello
March 14, 2026
Terrible experience. Lied about the vehicle, not great customer service. Told lender one price then said they messed up so we had to give them money on top of the lender Lied about the vehicle, not great customer service. Told lender one price then said they messed up so we had to give them money on top of the lender check. Took over two months to get title to Illinois to legalize plates. And many other things More
by Debrarice86
Employees Worked With
Finance guy..Isaac maybe
January 26, 2026
I had appointment at 1030, it was1 pm when they finished, for simple recall. The sales department kept calling me trying to sale me stuff , they talked me into and alignment , which I didn’t feel I needed, b for simple recall. The sales department kept calling me trying to sale me stuff , they talked me into and alignment , which I didn’t feel I needed, but they definitely wanted to get some money from me. 🤷♀️ More
by r.williams12316:
Employees Worked With
Trevor was very nice
January 07, 2026
Overall had a great experience, only thing I wish they would have done the recall on my vehicle before I bought it, that way I wouldn’t have to drive back in. would have done the recall on my vehicle before I bought it, that way I wouldn’t have to drive back in. More
by Kodyl
Employees Worked With
Ariel
December 30, 2025
Director Amber Doll mocked a 3-time customer and Veteran. I have bought two vehicles from Andy Mohr Ford. Today I came in to buy my third. Instead of treating me with respect, the Sales Director (Amber D I have bought two vehicles from Andy Mohr Ford. Today I came in to buy my third. Instead of treating me with respect, the Sales Director (Amber Doll) handed me a proposal charging me Full MSRP and adding $1,100 in fake fees. Even worse, they offered me $11,000 for a truck they sold me for over $20,000 just 4 months ago. When I pointed out that offering 50% value on a truck they just retailed to me was insulting, and that they were about to lose a repeat customer, Amber told me she 'didn't need to be threatened.' She let a loyal customer and Veteran walk out the door over her own ego. If you want to be ripped off on your trade and treated like a nuisance, go see Amber. If you want respect, go literally anywhere else. More
by Shaun
Employees Worked With
Amber Doll
