Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Andy Mohr Ford
Plainfield, IN
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 425 reviews
October 13, 2026
Bought a brand new Bronco Raptor from Andy Mohr Ford. The “detail crew” scratched the paint in several areas. Swirls and a very deep scratch, the fix… A paint pen! Very poor customer service! The “detail crew” scratched the paint in several areas. Swirls and a very deep scratch, the fix… A paint pen! Very poor customer service! More
by Miranda_Brown
Employees Worked With
Mohammad
October 10, 2026
Fraudulent signatures, contract padding, spot sales, sales out of trust, deception, held contract for a month before sending it to ford credit, buyers BEWARE not an honest dealer at all! sales out of trust, deception, held contract for a month before sending it to ford credit, buyers BEWARE not an honest dealer at all! More
by Wisnerbulldog
Employees Worked With
Dylan Watson, Aubrey Kendall, Chris Huston, Logan Hightower
September 08, 2026
Very disappointing experience with Andy Mohr Ford. I was purchasing a 2021 Ford Mustang Mach-E. We agreed in writing on an out-the-door price. I authorized the dealership to run my credit, they pulle I was purchasing a 2021 Ford Mustang Mach-E. We agreed in writing on an out-the-door price. I authorized the dealership to run my credit, they pulled my credit and I received financing approval. The dealership then sent me a Buyer’s Order, but the total was incorrect. I did not back out of the deal. I was waiting for them to correct their own paperwork, and I had clearly communicated that I was planning to pick up the vehicle. While I was waiting for the corrected Buyer’s Order, the dealership sold the vehicle to someone else. What makes this especially frustrating is that they had already run my credit and gone through the financing process for this specific vehicle. I was ready to complete the purchase; I was simply waiting for the dealership to correct the paperwork to match the price we had already agreed to in writing. I have the text messages confirming the OTD price, the Buyer’s Order showing the incorrect amount, and the documentation related to the financing process. Based on my experience, I would not recommend allowing this dealership to run your credit until you have the final Buyer’s Order with the exact agreed OTD price and confirmation that the vehicle is being held for you. I expected much better communication and professionalism from a Ford dealership. More
by Andy Smith
Employees Worked With
LC Baker
July 26, 2026
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars More
by grovesr1965
Employees Worked With
Jordon Rector
June 27, 2026
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable.. oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable.. More
by Brent
Employees Worked With
Joseph, Cooper
April 14, 2026
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience. More
by ewaller
Employees Worked With
Chris Slagle, Grant Houin
April 08, 2026
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressu 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello. More
by Josmith812
Employees Worked With
Doug Coello
