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Andy Mohr Ford
Plainfield, IN
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 405 reviews
January 26, 2022
Just bought a car from Andy Mohr Ford. This was the easiest process from start to finish. My salesman David C. was honest with me about the car I originally wanted but the heat wouldn’t This was the easiest process from start to finish. My salesman David C. was honest with me about the car I originally wanted but the heat wouldn’t work. Then he showed me a car that was comparable to the the initial car. But then I found the perfect car for me there and he did everything in his power to get me in it and the car payment I wanted. Since I couldn't get there till after work the whole test drive and filling out the financing was completed after close. Since it was so late the banks were all closed. Asked me to come back the next day and finish it all up. When Badu texted me the next day not only was he able to shave off a year of my financing, get a lower interest rate and he also got me gap insurance and a 2 year 24,000 warranty for just 20 more a month. I will tell anyone to go there from now on. This place rocks. More
by sking.indy
Employees Worked With
David C. And Badu
January 19, 2022
It was a good experience.. everyone was very professional and timely. This was my first experience with Andy Mohr dealerships and I could not have had a better experience. Corry was a good salesman. 5 stars. and timely. This was my first experience with Andy Mohr dealerships and I could not have had a better experience. Corry was a good salesman. 5 stars. More
by Jay
Employees Worked With
Corry and chris. And the sales manager too.
January 03, 2022
I took my truck in for service before thanksgiving 2021. When I set up the appointment there were four items that needed addressed. 1. The pinion seal 2. TPS system error. 3. The truck had outstanding When I set up the appointment there were four items that needed addressed. 1. The pinion seal 2. TPS system error. 3. The truck had outstanding field service actions 4. A my key issue. (This was resolved prior to being dropped off.) The pinion seal was the only issue addressed. When I called to find out why I was told it was the only issue reported. I called and made the appointment myself so I know this to be false. I was then offered an appointment to bring the truck back, having just been able to pick it up an hour prior, and drop it off again to have the issues that were ignored fixed. I was then put on hold and left on hold while they went home for the day. I left that phone on hold for nearly an hour when I used another phone to contact the showroom. The manager Chris Huston took my call, apologized and said first thing Monday Dan Woods the service manager would contact me to make things right. Even send a rollback to move my truck to and from the dealer ship as I was out of town at this point. Well that never happened. To this day nothing has come of it. On top of all this, one of the tires had 8 psi when it was returned. A nearly flat tire on a vehicle being picked up from a service center. The only reason I choose to bring the truck here is they replaced the drive shaft, so I was told, when I purchased the truck. Since its a related part and they have history with the truck I thought it best to go here. I should have known better as the sales experience was a nightmare as well. I had to leave the truck when I bought it because it needed parts that hadn’t come in yet. I made arrangements to come back one week later to pick it up. It wasn’t ready for 3 weeks. I wasn’t able to get it as I travel for work. The salesman, Scott Manifold, called me nearly every two days asking me when I will be in to get it knowing full well I wouldn’t be home for at least six weeks. After they finally decide to deliver it, they didn’t give me a temp tag and they called me for title work on my trade, under threat of holding my new title until it was straightened out. More
by wcheckathorn
Employees Worked With
Chris Huston, Dan Woods, Scott Manifold, Jason
August 02, 2021
I went to Andy Mohr Ford to get my oil changed on 7-31-21. The works was performed even though I just wanted an oil change. I got home by and noticed a lug nut sticking out because it was not tighten 7-31-21. The works was performed even though I just wanted an oil change. I got home by and noticed a lug nut sticking out because it was not tightened. I immediately checked the others and they were tight. My confidence in the dealership is fading, back in the early summer a salesperson - Gavin- made a smart a$$ comment to me and a manager -Chris- when I told him about never commented on the matter. I go to Andy Mohr Ford because I have a family member that be works there - not in sales or service and I bought the vehicle there. My next vehicle will not come from Andy Mohr. More
by upset customer
Employees Worked With
I don't know the name
July 17, 2021
If I could give them a minus I would. They cheated us out of our trade in. Read your contract and Don’t believe them when they say it will be fine.. If they did it once you can believe they’ll do it again. I of our trade in. Read your contract and Don’t believe them when they say it will be fine.. If they did it once you can believe they’ll do it again. I have a big family. I’m doing my best to keep everyone from not making my mistake. Be careful. I who’s I could remember all their names that we worked with.Frank Wolf. Was our sales person at the time. He felt bad but couldn’t help us. More
by Peggy
Employees Worked With
Frank wolf
July 02, 2021
From start to finish the whole process was very smooth and eventful. Zach Zukas was very friendly attentive and very helpful. He showed me several vehicles that I was interested in and listen to my wants and eventful. Zach Zukas was very friendly attentive and very helpful. He showed me several vehicles that I was interested in and listen to my wants and needs that I was wanting in a vehicle. It was amazing how smooth process was and I was very pleased with the outcome. I could’ve had not asked for a better sales person that day. He is an asset to Andy Mohr Ford. Scott Gardner Business Manager was extremely attentive and showed me all the financial numbers. Was very efficient and explained everything. It was a smooth transaction. Thank you again for a wonderful experience. My son even went to Andy Mohr Ford and purchased a vehicle as well. Definitely would recommend the dealership to anyone. More
by Rmyers12000
Employees Worked With
Zach Zukas Scott Gardner
June 10, 2021
Outstanding used car sales department.Dennis Pennington Outstanding used car sales department. Dennis Pennington and Kyle Hensley , and Scott went above and beyond . Great experience, love our Challenger Outstanding used car sales department. Dennis Pennington and Kyle Hensley , and Scott went above and beyond . Great experience, love our Challenger Hellcat Red- eye . Thank you. More
by vrw1353
Employees Worked With
Dennis Pennington , Kyle Hensley , Scott
June 09, 2021
Very great customer service very knowledgeable young man really appreciate his patience and explaining everything clearly and the finance of the vehicle was great just overall great experience really appreciate his patience and explaining everything clearly and the finance of the vehicle was great just overall great experience More
by leonardscott2018
Employees Worked With
Jordan Reed
June 08, 2021
I bought 1 truck from Andy Morn dealership in 01/15/21. I got a good deal and very professional fast service. The staff is very friendly and gave me my choice with no pressure. I bought my 2nd truck in June got a good deal and very professional fast service. The staff is very friendly and gave me my choice with no pressure. I bought my 2nd truck in June 2021 and again I was overwhelmed with their professionals and the great deal I got Again. My 2009 and 2007 trucks are like new and saved me a ton of cash. More
by rickswars93
Employees Worked With
The staff.in used dealership.
