Andy Mohr Ford

Buying Used Car Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun to work with. More

Wonderful experience! This was my first time buying a car and it couldn’t have gone better. The entire process went extremely well. I have no complaints! This was my first time buying a car and it couldn’t have gone better. The entire process went extremely well. I have no complaints! More

2017 Focus ST Chris Walker was great, very easy sales process The finance side was slow but it was a Sat morning so it was to be expected Chris Walker was great, very easy sales process The finance side was slow but it was a Sat morning so it was to be expected More

great,fast everything. was great the staff was very helpful answered all my questions helped get my loan helped with insurance friendly people and dealership to everything. was great the staff was very helpful answered all my questions helped get my loan helped with insurance friendly people and dealership to work with thanks. More

First and last Ford I will buy. Very unhappy with ford and the dealers uncaring concern over their product. I experienced a death wobble twice during the first week of March in my 2 Very unhappy with ford and the dealers uncaring concern over their product. I experienced a death wobble twice during the first week of March in my 2018 F-350. I have about 44k miles on mine and have seen accounts of this happening with less than 20k. After nearly causing an accident I managed to get the truck to the shoulder from interstate speeds to about 15 mph. That’s when the steering wheel had finally stopped shaking. I done some research and found that it’s a pretty common problem, even found a social media page dedicated to it. I called the dealer and they were able to get me in 7 days later. I got the quote later that afternoon and was shocked. Shocked that ford doesn’t take accountability for this problem ( their is a technical service bulletin that ford has put out for it but no recall) and shocked at the $950 charge to repair. Please be aware that if you have a 2017-2019 produced before July 31 of 2018 that this can happen to you. Be safe out there. More

Poor experience I went to Andy Mohr ford to look at a truck I had found on the internet. I had talked to their internet sales person a few days before to try to discu I went to Andy Mohr ford to look at a truck I had found on the internet. I had talked to their internet sales person a few days before to try to discuss a trade. After this sales person told me that we could talk the trade numbers over the phone the conversation stopped after the sales person told me they were to busy and that I would just have to come to the sales office. I have 3 kids one of which is 8 months old. I was trying to talk about the trade over the phone so that I didn’t have to take them and sit in a dealership for hours while everything was being discussed. I ended up going to the dealership this afternoon and I should have just stayed home. First the salesman got his phone out to try to call the bank to get the payoff on my trade. They were closed so I told him I had called in the morning because I knew we were coming after banks were closed. I had everything wrong and I gave him the paper. He tells me well I guess ill take your word for it but we have peopl that lie about this. Then he told me I was not able to do a trade for the truck I went to see because I had to much negative equity in my trade. He gave us one offer and then gave up on the used trade in. So I was told I should look into a new truck to get the rebates and discounts. The salesman goes and gets a truck and shows us. He asked us what kind of monthly payment we were looking for. I told him and he says ok shouldn’t be a problem. Comes back with the paper showing their offer and it was $500 more a month than we told him we wanted to pay. This new truck was $30,000 more than the used truck I went to look at. He tells me this is the cheapest new truck we have on the lot. They kept trying to get us to buy this truck even though we were $500 apart between what we wanted to pay and what we would have paid when buying this truck. When I got home I looked online and they had a truck that was cheaper. Then the truck that they were trying to get me to buy was listed Online for $7000 less than what the offer sheet they brought out to me showed. I feel like there was no effort to try to make a deal on the used truck that I went to get. It felt like they were more worried about pressuring me into this new $50,000 truck. This was the second time I went to an Andy Mohr dealership. The first time was awesome. It was fast and easy. We told them what we wanted and they got it for us. This time was not a great experience at all. I will not be going back to Andy Mohr ford any time soon. More

service This deakrship has performed all service on my vehicle and more tones than not I have to return the vehicle after service or repairs due to poor or in This deakrship has performed all service on my vehicle and more tones than not I have to return the vehicle after service or repairs due to poor or incomplete work More