
Andy Mohr Ford
Plainfield, IN
Filter Reviews by Keyword
By Type
Showing 405 reviews
Been trying to buy 2015 escape been going back forth on texts 3 weeks later finally went to look at it got there the salesmen tells me it has been sold a have no problem with then told me it had blown moto texts 3 weeks later finally went to look at it got there the salesmen tells me it has been sold a have no problem with then told me it had blown motor u would think if it had a blown motor they would have told me that weeks before you think they would have put that little bit of info on description of escape More
Service Scammed The trunk on my Andy Mohr purchased 2013 Ford Focus would not open. I brought it in for service and the car was promptly fixed, with service stating t The trunk on my Andy Mohr purchased 2013 Ford Focus would not open. I brought it in for service and the car was promptly fixed, with service stating that I needed a new trunk actuator. 400 bucks later I was on my way. This week my trunk failed to open once again. This time (and I should have the first time) I reviewed the possible issues for this problem on You Tube. After determining that the problem could be a fuse, broken wire, or actuator (motor), I checked the fuse...no problem there. Next I went to the wire harness located in the trunk and found the wire had split in two. What I also found was that the wire had previously been repaired by Andy Mohr and they did a poor job splicing the wire back together and it broke again. I received no new actuator, no new parts....just a 400 dollar bill for my trouble. Stay away....far away from these guys. More
Outstanding Customer Service!!!!! Vinzel was fantastic!!! He was so very patient as I was deciding the best car for myself. I appreciated his non judgmental demeanor towards me as I wa Vinzel was fantastic!!! He was so very patient as I was deciding the best car for myself. I appreciated his non judgmental demeanor towards me as I was trying to stay within a budget. He pretty much spent his whole day with us! More
Buying Used Car Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun to work with. More
Wonderful experience! This was my first time buying a car and it couldn’t have gone better. The entire process went extremely well. I have no complaints! This was my first time buying a car and it couldn’t have gone better. The entire process went extremely well. I have no complaints! More
2017 Focus ST Chris Walker was great, very easy sales process The finance side was slow but it was a Sat morning so it was to be expected Chris Walker was great, very easy sales process The finance side was slow but it was a Sat morning so it was to be expected More
great,fast everything. was great the staff was very helpful answered all my questions helped get my loan helped with insurance friendly people and dealership to everything. was great the staff was very helpful answered all my questions helped get my loan helped with insurance friendly people and dealership to work with thanks. More
Perfect Gary Gross was very helpful and we were very pleased about how we were treated. Everyone was very friendly. We would buy from Gary again. Gary Gross was very helpful and we were very pleased about how we were treated. Everyone was very friendly. We would buy from Gary again. More
First and last Ford I will buy. Very unhappy with ford and the dealers uncaring concern over their product. I experienced a death wobble twice during the first week of March in my 2 Very unhappy with ford and the dealers uncaring concern over their product. I experienced a death wobble twice during the first week of March in my 2018 F-350. I have about 44k miles on mine and have seen accounts of this happening with less than 20k. After nearly causing an accident I managed to get the truck to the shoulder from interstate speeds to about 15 mph. That’s when the steering wheel had finally stopped shaking. I done some research and found that it’s a pretty common problem, even found a social media page dedicated to it. I called the dealer and they were able to get me in 7 days later. I got the quote later that afternoon and was shocked. Shocked that ford doesn’t take accountability for this problem ( their is a technical service bulletin that ford has put out for it but no recall) and shocked at the $950 charge to repair. Please be aware that if you have a 2017-2019 produced before July 31 of 2018 that this can happen to you. Be safe out there. More
Everyone was extremely helpful and kind. We visited the dealer and was greeted quickly. Zoe was very helpful and patient because my husband could not get around very well after a illness. We We visited the dealer and was greeted quickly. Zoe was very helpful and patient because my husband could not get around very well after a illness. We took some time to think about what we wanted and she kept in touch but was not pushy. We returned to the dealer on a Saturday and it was extremely busy as was Zoe. She made sure we were taken care of while she was helping some one else. I would definitely recommend to friends and family . More