
Andy Mohr Ford
Plainfield, IN
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Unsatisfactory Service Time Several days before my visit to service a recall item on my truck, I called Mohr Ford and booked an appointment time. On that day, I was first custome Several days before my visit to service a recall item on my truck, I called Mohr Ford and booked an appointment time. On that day, I was first customer of the day at 7:30. Over two hours later, they hadn’t touched my truck. When they did, it took thirty seconds. I live in Plainfield but will drive miles out of my way next time for service. Unacceptable. At Mohr, I got less. More
Good experience Everyone I met at the dealership was very friendly. They seemed very knowledgeable as they answered all my questions, but never made me feel as if the Everyone I met at the dealership was very friendly. They seemed very knowledgeable as they answered all my questions, but never made me feel as if they were being too pushy. More
Stacy Davis was awesome! I was nervous about taking my car to get repaired because I’d heard rumors that car dealerships, repair shops, and mechanics take advantage of women, I was nervous about taking my car to get repaired because I’d heard rumors that car dealerships, repair shops, and mechanics take advantage of women, however my experience here was nothing but pleasant. In the end, I was able to get my car fixed but also establish a relationship that if I need anything in the future, I know where to go! Thank you. More
Helpful,mentoring They try best as possible with each of my needs..i always like the helpful sales people i like the helpful service dept also thanks micheal roberts They try best as possible with each of my needs..i always like the helpful sales people i like the helpful service dept also thanks micheal roberts More
Great Service My outstanding dealer experience started even before heading to the dealership. I communicated several times by phone with my salesperson Zoe before s My outstanding dealer experience started even before heading to the dealership. I communicated several times by phone with my salesperson Zoe before scheduling an appointment to check out my vehicle. Once I arrived, I was overly cared for from start to finish. They made my car buying experience a breeze and were extremely helpful in all aspects. More
Easy Fast and Smooth Very easy experience went very smooth and fast. Doug in sales was awesome to work with. Finance dept was very easy to work with as well Very easy experience went very smooth and fast. Doug in sales was awesome to work with. Finance dept was very easy to work with as well More
Vehicle in for oil change, and to remove nails from tire After a lengthy wait, my oil was changed and tires were rotated but after returning home (50 minute drive) the tire was again losing pressure. After c After a lengthy wait, my oil was changed and tires were rotated but after returning home (50 minute drive) the tire was again losing pressure. After checking the tire I saw that the nails were not removed from the tire. More
Great job This location is usually pretty quick an the cheapest place to get an oil change on my diesel. Always a great experience with the lady that checks me This location is usually pretty quick an the cheapest place to get an oil change on my diesel. Always a great experience with the lady that checks me out More
Excellent Everything went as planned and my salesman understood my need Andy Mohr Ford is a great place to shop for a vehicle and I will let all my family and f Everything went as planned and my salesman understood my need Andy Mohr Ford is a great place to shop for a vehicle and I will let all my family and friends know More
Awesome experience with Andy Mohr Ford I can’t say enough good things about these guys! They went above and beyond to get my husband and I a vahicle that we could fit all 3 of our kids in w I can’t say enough good things about these guys! They went above and beyond to get my husband and I a vahicle that we could fit all 3 of our kids in who are all in car seats! You guys are the best! Thank you for all your help! More