Andy Mohr Kia
Avon, IN
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I wouldn’t recommend Andy Mohr Kia. They’re extremely friendly when you’re buying a car, but once they have your money, good luck getting the same treatment. I bought a brand-new 202 They’re extremely friendly when you’re buying a car, but once they have your money, good luck getting the same treatment. I bought a brand-new 2026 Kia K5 on October 7. My salesman, Esteban Moreno, told me the tire-and-wheel protection was included for free with the extended warranty. Come to find out, I was charged $601 for it. My girlfriend was standing right there and heard the same thing. Then I tried canceling my $2,815 extended warranty, and suddenly getting a straight answer became a headache. To make matters worse, Esteban’s attitude completely changed after the sale. The same guy who was all smiles when selling me the car became dismissive when I needed help. I love my car, but the experience with this dealership after signing the paperwork has been ridiculous. My advice? Read every single line of your paperwork and don’t take anyone’s word for what’s supposedly included. Once they have your signature, it’s a different story. I expected better after spending nearly $39,000. More
Only good thing about this place is the salespeople. Don't ever trust the service department. They called the incorrect warranty number and got an incorrect prior authorization; therefore, I could not b Don't ever trust the service department. They called the incorrect warranty number and got an incorrect prior authorization; therefore, I could not be reimbursed for my tire. My dog is more professional than their GM! What kind of manger tells you to shut up and hangs up on you. Record all phone conversations if you ever have a problem to deal with at this business!! More
Tanner Williams was our salesperson and we would heartily recommend him if you shop for a Kia. Tanner was courteous, knowledgeable, and good humored. He listened well to us when we share what we were looki recommend him if you shop for a Kia. Tanner was courteous, knowledgeable, and good humored. He listened well to us when we share what we were looking for in a car, answered our questions and regularly solicited questions throughout our visit. If you decide to look at Andy Mohr on Avon please look Tanner up! More
Alex, stepped in the middle of my deal. Because my sales person had to leave. He was very professional and polite and got the deal through. Very appreciated.. Because my sales person had to leave. He was very professional and polite and got the deal through. Very appreciated.. More
This has been a very satisfactory car buying experience! Jesse and Vish made it a very smooth and seamless car buying experience. My wife and I are extremely satisfied and would recommend this Kia team to e Jesse and Vish made it a very smooth and seamless car buying experience. My wife and I are extremely satisfied and would recommend this Kia team to everyone without hesitation. We were welcomed with a friendly handshake and smile, then offered refreshments. The facility was extremely clean and welcoming. They have a great selection of vehicles and remained patient while we made our decisions, and changed up vehicles the vehicle we were wanting. Vish took the time to explain every detail and set up our connect features. It was a fantastic overall experience and I just want to thank you all! More
I recently had a very disappointing experience with Andy Mohr Kia. My wife and I drove two hours each way specifically to look at a Kia Telluride Prestige X-Line in white with a terracotta interior. We wer Mohr Kia. My wife and I drove two hours each way specifically to look at a Kia Telluride Prestige X-Line in white with a terracotta interior. We were especially excited to find the terracotta color, which is not easy to locate. When we arrived, Seth brought us out to the vehicle and opened the door—and what we saw was shocking. The car was in extremely poor condition. There was gum stuck to the carpet, dried leaves on the floor, and the middle row was filthy. We even found a child’s sock, a knit cap, and other clothing left inside. I joked to my wife that it looked like squatters had been living in the car. The rear area was just as dirty. What made the situation worse was that nothing was said by the salesperson as we looked over the vehicle. There was no acknowledgment or apology for the condition. In my opinion, any salesperson should inspect a vehicle before showing it to a potential buyer—especially at a large dealership like this.I had inquired about how long the car had been on the lot and was told 2 weeks. I expressed that it was disappointing to lose a potential sale over something so preventable. The manager then offered to have the vehicle detailed if we purchased it. They also offered a $258 reduction in price and said they could have it detailed in about an hour. But that raises an obvious question—if it only takes an hour to detail, and they knew we were driving two hours to get there, why wasn’t the vehicle prepared ahead of time? By that point, it was already around 7 PM, and we still had a two-hour drive home. After a four-hour round trip and seeing the vehicle in that condition, we were no longer comfortable moving forward. I expected much more from a dealership of this size and reputation. This experience showed a lack of preparation and respect for a customer’s time. More













