Annapolis Nissan

Explanation of Ratings: Customer Service 5/5: After Explanation of Ratings: Customer Service 5/5: After spending a day and a half being "jerked around" at other dealerships I just happened to drive pa Explanation of Ratings: Customer Service 5/5: After spending a day and a half being "jerked around" at other dealerships I just happened to drive past Sheehy Nissan, Annapolis. When I entered, I was immediately greeted by Shawn Olsen. He was friendly, kind, and worked hard to find the exact vehicle I was looking for. He did not try to push me into something which I was not interested. He presented himself well, explained the "Sheehy Difference", and was eager to help without being a pushy salesman. Quality of Work N/A: No work was performed by the service department during my visit Friendliness 5/5: I have already mentioned that Shawn was great, but in addition the rest of the staff at Sheehy was also outstanding. The sales manager also got involved because we had some difficulty finding the right vehicle in stock. He went out of his way to get a vehicle from another Nissan dealership brought over and inspected to be "certified used" at no cost to me. The Finance manager stayed after hours and got me an incredible interest rate that was lower than my credit union. All employees worked hard to get me the deal without complaint and while wearing a smile. Overall Experience 5/5: In the past 11 years I have purchased 12 vehicles. My experience at Sheehy was the best yet. I truly feel that I was the one that left with a good deal and not the other way around. So many times it seems that there is a battle between the dealership and the buyer. That was not the case with Sheehy Nissan, Annapolis. I highly recommend this dealership to anyone in the market for a new/used car. Price 5/5: Negotiation on price for my trade and purchase was absolutely painless. I did not have to deal with the constant back and forth with my salesman running to the manager. I was given more than KBB on my trade and was also given a deep discount off the advertised "internet price" of the used truck. Thanks again, I hope this review brings a new customer to Shawn Olsen and I hope they have as great of an experience as I had. Regards, Justin More

Wendi is an asset to this dealership. We had visited 3 previous Nissan dealerships and none of them took the time she took to thoroughly explain what "certified" meant as well as all the features of the c previous Nissan dealerships and none of them took the time she took to thoroughly explain what "certified" meant as well as all the features of the car we were looking at. She is extremely knowledgable about the different models and engines and we felt she was very honest. The men that we worked with through financing were polite enough, however we felt that they did not answer specific questions without having to be asked several times. We felt as though we were being played with, when it came to the numbers regarding the financing of the vehicle. In the end we were satisfied with the deal that we got from this dealership. More

I was very impressed with the professionalism and attentiveness of the sales team at NIssan Sheehy (Annapolis). As a customer I felt valued and Ted had a very easy, unconfrontational approach that m attentiveness of the sales team at NIssan Sheehy (Annapolis). As a customer I felt valued and Ted had a very easy, unconfrontational approach that made me want to stop looking and buy from their dealership. When it was time for financing, Jason was extremely helpful and took the time to walk me through the money aspect and showed me various payment options that I had not even considered. He was honest and forthright - the "used car salesman" persona does not exist here! Overall I was pleasantly surprised - car buying has never been this great! More

The best experience I ever had when buying a car. They kept my child busy so we could finish the deal (great idea to have a basketball hoop in the center). They even fed us while our new car was being det kept my child busy so we could finish the deal (great idea to have a basketball hoop in the center). They even fed us while our new car was being detailed!!! Great job! I love Nissan cars and I really like this dealer. I will be back! More