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Annapolis Nissan

Annapolis, MD

Overview
Employees
Reviews
Vehicles
4.8
443 Reviews
Annapolis Nissan is proud to be your go-to Nissan dealership. We take pride in being known as the nicest dealership in town and for our extensive selection of vehicles on our lot. Our friendly team of automotive experts is committed to providing each customer with exceptional care and service. As your trusted Nissan dealer in Annapolis, we warmly invite you to visit our car dealership to explore our available inventory of new and used vehicles and take a test drive. Head to Annapolis Nissan to meet the crew and allow us to help you find exactly what you are looking for!
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2542 Riva Rd

Annapolis, MD

21401

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Showing 110 service reviews

May 02, 2026

I’ve been coming here for regular service and maintenance, and every visit has been excellent. The staff is always friendly, professional, and transparent about what my car needs. They work effic More

by SentraKittyKat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kellermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Annapolis Nissan responded

We’re grateful you’ve relied on us for your Nissan Sentra’s routine maintenance and pleased each visit has been seamless. Jennifer and the team appreciate your feedback on our transparent communication, efficient service, easy scheduling, and comfortable waiting area. We look forward to keeping your Sentra running smoothly.

February 19, 2026

My car needed a push starter. Your mechanic was unable to diagnosed the problem. My car sat in your lot for over a month. I was without transportation. I had to invest in an More

by carlosedmunds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Foreman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Annapolis Nissan responded

Thank you for your review, Carlos. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 23, 2026 -

Annapolis Nissan responded

Thank you for your review, Carlos. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 11, 2026

They performed the services as requested and the experience was as expected. It was fine. More

by keelykozak
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Annapolis Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2026

Great customer service. Avis helped me and guided me every step of the way and was very detailed about what was being done and why. The Bowie office was NO help at all and More

by sghvmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Annapolis Nissan responded

Thank you so much for your excellent review! We are so glad that Avis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Annapolis Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

February 10, 2026

Jennifer Kellerman provided excellent and professional service to me regarding my car on January 20, 2026. She informed me about the next service maintenance and costs for the car as well. I am well pleas More

by KJ90100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kellermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Annapolis Nissan responded

Thank you for recognizing Jennifer’s excellent and professional support on January 20 while servicing your Nissan Altima. We’re glad the details about upcoming maintenance and costs were clear and helpful. We look forward to assisting with your next service visit.

February 10, 2026

Very good service provider I wa fully satisfied my car was taken good care Service More

by HARBEERSBATRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Karpal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Annapolis Nissan responded

Avis, thank you for sharing that your Nissan Rogue was well cared for. We’re delighted to hear you were fully satisfied with our service. Please let us know if there’s anything else we can help you with.

February 01, 2026

Avis and the service team at Annapolis Nissan are very attentive and Avis will always lets me know me know what my car needs and is never pushy. I always get my car back when promised More

by Woods18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pennell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avis Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kellermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Karpal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2026 -

Annapolis Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2026

Prompt service and professional assistance at all levels. Less waiting time and coffee provided in the waiting room More

by agnes_etane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Annapolis Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 29, 2026

I will always use the service department for service on my vehicle. I always receive excellent service. More

by prplpenguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kellermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Annapolis Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Annapolis Nissan. We look forward to having you as one of our valued customers for many more years to come!

January 19, 2026

Everyone was very friendly and informative, they made sure to explain everything and answer all my questions I had. I appreciate everything More

by garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kellermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Annapolis Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Annapolis Nissan, we look forward to having you as a valued customer for many years to come!

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