Antelope Valley Chevrolet

James Henry was very pleasant to work with. He made the process fun and easy. I purchased a 2024 Trax. We had an appointment. He had the car ready to go. I did not feel pressured he answered al He made the process fun and easy. I purchased a 2024 Trax. We had an appointment. He had the car ready to go. I did not feel pressured he answered all of my concerns and questions with a smile. I recommend James Henry to anyone interested in purchasing a car. More

James Henry sold me A 2016 Ltz , Awd equinox recently and He was extremely helpful and and professional. I Honestly do not know much about cars and with Jame's exceptional customer service skills and outstan He was extremely helpful and and professional. I Honestly do not know much about cars and with Jame's exceptional customer service skills and outstanding experience ..He made it a very educational and pleasing experience to purchase from him. I definitely would go back again to him in the future and definitely refer him to friends and family because he makes you feel like family!! 💯 % satisfied customer here.. Thank you for everything James! :) More

Very nice, taking other’s time into consideration would be appreciated for the next time. be appreciated for the next time. More

East to work, friendly environment. I had the best experience buying a car from Av Chevy. Thank you Av Chevy & Kevin I had the best experience buying a car from Av Chevy. Thank you Av Chevy & Kevin More

Car listed at MSRP. I. Allen. Antonio fielded the call I asked if the car was available he ssid it was late arrival but will be available for sale I said great. He to I. Allen. Antonio fielded the call I asked if the car was available he ssid it was late arrival but will be available for sale I said great. He told me there was a market add on to the price. I told him truthfully I won’t pay over list. Also that I have a car on order due for a late spring delivery at MSRP. He was astonished there were dealers selling at list price. I hung up won’t be calling back. More

I have had some bad experiences with the service department since few years ago, when Carl retired from this Institution. Arleen is the rudest of all of them. Steve was good to me, Jacob is the one department since few years ago, when Carl retired from this Institution. Arleen is the rudest of all of them. Steve was good to me, Jacob is the one who is NOT doing his job. People were CORDIAL and got things done in the service department. They cared about the customers and had RESPECT. Now, there is a lot of disrespect towards customers and I see that they want me to do their job of calling the warranty company for service approval in order to fix my one and only vehicle I own and is my only transport. AV Chevrolet has authorized vehicle rental and I have been paying for full coverage insurance for the vehicle and and me, that costs $$$$$. I am NOT B of A. I am NOT rich. I am NOT dumb. I am NOT xxxxxxxx. After this repair, I will NOT bring my vehicle back for anything. In fact, the owner was one of my husband’s friends before my husband died of cancer in 2021. God help us!!!!!!! Ethel White More

Very good people they actually tried really hard to fit me into a good car. I went with someone else but I still appreciate all the hard work they put in to helping me! Thanks again guys! me into a good car. I went with someone else but I still appreciate all the hard work they put in to helping me! Thanks again guys! More

This dealership has gone down hill over the last couple of years. The owner is worried about posting on social media rather than how his business is ran. I have been going to the service dept at this dea of years. The owner is worried about posting on social media rather than how his business is ran. I have been going to the service dept at this dealership for over 6 years. The service use to be amazing the service advisors were nice and knowledgeable. When you made an appointment your vehicle actually got looked at that day and if not they would tell you they were keeping it and why. Now all of the service advisors have been replaced and an “appointment “ is not that. It’s a drop your vehicle off and hope you one day get it back. Your vehicle sits in a que of a technician and they get to it when they can. They accept more vehicles than they have technicians to work on. You have to leave your vehicle till the can get to it which can take longer than a week at least. If you need your vehicle your out of luck. They do not provide a rental even if they keep your vehicle for months. they have also gotten rid of their courtesy van to transport their service customers. I highly recommend that you take your Chevrolet vehicle to any other service provider and buy a Chevrolet vehicle from any other dealer. I have not experienced a more poorly tan business. The service advisors I dealt with do their best but unfortunately their hands are tied by the poor business practices of the owner. They have zero respect for customer loyalty. I would have driven 0 stars but unfortunately that is not an option. More

Came back from Arizona where they don't add Ethanol and my 2003 Blazer ran fine until I put that first tank of California Gas with Ethanol in it, then it just stopped. I have changed out the MASS AIRFLOW S my 2003 Blazer ran fine until I put that first tank of California Gas with Ethanol in it, then it just stopped. I have changed out the MASS AIRFLOW SENSOR twice because of California gas. It was a reoccurring problem. The Mechanic SWORE it blew a cylinder, but it just stopped running 5 minutes after I filled the tank. They wanted to charge me for an entire engine or trade it in for $300. My Blazer was loaded with all my things except for my tool box. Headed for my dying dad, I traded it and have been regretful ever since. This is not an honest shop. Stay away from Antelope Valley Chevrolet. More

Took my 2017 Colorado in because AC compressor was grinding. I told them a mechanic had checked it and I also used a PVC pipe to hear the grind. They kept the car 7 days and replaced the alternator. grinding. I told them a mechanic had checked it and I also used a PVC pipe to hear the grind. They kept the car 7 days and replaced the alternator. I asked "why?" it was working fine, battery was good and volts said 14.5+. They said it was dirty. There was no explanation as to why they replaced the alternator. They insisted that it was the alternator that was the problem. I picked up the car and immediately returned it saying the AC was grinding. They kept the car another 7 days and replaced the AC compressor saying they heard a grind. The service advisors are nice but unfortuneately they are completely incompetent and the dealership will rip you off. I feel completely taken advantage off. Please save yourself the grief. Find somewhere else to service your car. Don't make the same mistake I made. More