I'm retired with so much time to spare I could spend the day smoking cigars and watching grass grow, so waiting for my truck to get serviced isn't a big deal. I didn't have an appointment and I knew I could be sitting around for an hour or two, but I figured I'd just show up before 7 and see how it would work out. Bill Sidener got things rolling, and I settled in for a long wait; there were two other customers that arrived before me. Must've have been my lucky day. To my surprise, before I could get a good snore going in the waiting room, I get a call telling me the truck's ready. Wow! Bill really got things rolling.